The Ultimate Step by Step Guide to Cancelling a The Blueground Subscription or Membership (theblueground.com)
By
Bella K.
|
Published
August 11, 2025
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Updated
August 12, 2025
The Blueground is a company that provides fully furnished apartments for medium to long-term stays, making it super easy to find a cozy place to live while you're traveling or relocating. They offer flexible rental options through subscriptions, so you can choose the length of your stay without the hassle of long-term commitments. If you noticed a charge from them, it’s likely for your stay or a service related to the cozy apartment you rented!
Canceling a subscription with The Blueground can be somewhat straightforward, as they provide options in their user portal. However, customers may face some challenges if they do not follow the specific cancellation procedures outlined in their terms.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a The Blueground subscription.
How to Cancel The Blueground: Step by Step
If you purchased through theblueground.com:
Visit theblueground.com and log into your account.
Navigate to the Account Settings by clicking on your profile icon.
Select Subscriptions from the dropdown menu.
Locate the subscription you want to cancel.
Click on the Cancel Subscription button next to your active subscription.
You will be prompted to confirm your cancellation. Click Confirm to proceed.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple (iTunes):
Open the Settings app on your device.
Tap on your name at the top to access your account settings.
Tap on Subscriptions.
Select the subscription for The Blueground.
Tap on Cancel Subscription.
Confirm your cancellation.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap on the menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Find The Blueground subscription.
Tap on Cancel Subscription.
Follow the on-screen instructions to confirm your cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Click on the gear icon to access Account Settings.
Select Payments.
Click on Manage Automatic Payments.
Find The Blueground and select it.
Click on Cancel to stop future payments.
Confirm your cancellation.
If you purchased through a Gift Card:
Visit theblueground.com and log into your account.
Go to Account Settings and then Payments.
Check the status of your gift card balance and note the expiration date.
If you wish to stop using the gift card, consider reaching out to customer support.
How to Contact The Blueground
If you need assistance, here's how you can get in touch with The Blueground's support team.
Tips and Tricks for Getting a The Blueground Refund
Document Everything: Keep records of all communications, including dates and names of representatives.
Use Explicit Language: Clearly state your intent to cancel in your initial message or call.
Ask for Confirmation: Request written confirmation of the cancellation to avoid future billing issues.
Contact During Off-Peak Hours: Calling during less busy times can lead to quicker service.
Be Polite but Firm: A calm demeanor can sometimes yield better results, but don’t hesitate to insist on your request.
Escalate if Necessary: If the first representative cannot help, ask to speak to a supervisor.
Leverage Social Media: Posting publicly on platforms like Twitter can prompt faster responses from customer service.
Confirm the Cancelling Process: Some users found asking about the specific steps can prevent delays or mishaps.
Timing Matters: Cancel just before your billing cycle ends to maximize your usage without extending the service.
Look for Promotions: Some users reported that mentioning a promotion or deal can sometimes lead to retention offers instead.
Utilize the Chat Feature: If available, using live chat can lead to quicker responses compared to phone calls.
Check Expiration Dates: If you are near the end of a trial or membership period, act quickly to cancel and avoid charges.
Use Email for Record-Keeping: Send your cancellation request via email for a written trail.
Implement Auto-Pay Alerts: Set up alerts on payment methods to catch unplanned renewals early.
Spread the Word: Sharing your experience in online forums can help others and sometimes lead to direct company feedback.
Why Do People Request Refunds from The Blueground
High Costs: The monthly fees become too expensive over time.
Change in Living Situation: Moving to a different city or needing a different type of accommodation.
Lack of Flexibility: Difficulty in changing or adjusting reservation dates.
Quality of Accommodation: Dissatisfaction with the quality or condition of the rental.
Customer Service Issues: Poor support or communication with the company.
Contract Terms: Unfavorable cancellation policies or lengthy commitments.
Personal Financial Issues: Unexpected changes in income or budget constraints.
Travel Preferences: Preference for hotels or other types of short-term rentals.
Incompatibility: The apartment does not meet specific needs or lifestyle requirements.
Negative Experience: Past issues with cleanliness or maintenance during stays.
The Blueground Refund Script
Script
Copy
Dear The Blueground, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
The Blueground Refund Policy
The Blueground allows members to cancel their subscription with a 30-day notice prior to the next billing cycle. Upon cancellation, all future charges will cease, but any reservations made prior to the cancellation will still be honored until their scheduled end date.
The Easiest Way to Get a The Blueground Refund
If you're frustrated trying to cancel your subscription, membership, or bill from The Blueground—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as The Blueground may have terms that require a notice period for cancellations, meaning you might not be able to stop your subscription immediately. Look out for clauses regarding early cancellation fees or specific conditions that must be met before you can cancel. Always review the fine print to avoid unexpected charges or extended commitments.
High Costs: The monthly fees become too expensive over time.
Change in Living Situation: Moving to a different city or needing a different type of accommodation.
Lack of Flexibility: Difficulty in changing or adjusting reservation dates.
Quality of Accommodation: Dissatisfaction with the quality or condition of the rental.
Customer Service Issues: Poor support or communication with the company.
Contract Terms: Unfavorable cancellation policies or lengthy commitments.
Personal Financial Issues: Unexpected changes in income or budget constraints.
Travel Preferences: Preference for hotels or other types of short-term rentals.
Incompatibility: The apartment does not meet specific needs or lifestyle requirements.
Negative Experience: Past issues with cleanliness or maintenance during stays.
Account Information - User ID or email associated with the account
Subscription Details - Type of subscription or membership
Cancellation Policy - Understanding of the terms and conditions regarding cancellation
Payment Information - Last payment date and amount
Reason for Cancellation - Optional, but may be required for feedback purposes
Confirmation Requirement - Need for a confirmation email or receipt of cancellation
Reactivation Information - Details on how to reactivate the subscription if needed in the future
Before cancelling your Blueground subscription, be aware that you'll lose access to the portfolio of fully furnished apartments, which can significantly ease your relocation or travel experience. Consider the cancellation policy, as certain terms may require advance notice, potentially affecting your move-out timeline. Additionally, cancelling may result in the loss of perks such as flexible lease options and personalized customer support that assist in finding the perfect living space. Lastly, make sure to backup any important documents or messages related to your current booking, as these might not be retrievable after cancellation.
The Blueground allows members to cancel their subscription with a 30-day notice prior to the next billing cycle. Upon cancellation, all future charges will cease, but any reservations made prior to the cancellation will still be honored until their scheduled end date.
To cancel your subscription with The Blueground, you will need to log into your account, which requires your password. If you've forgotten your password, you can reset it using this link: [Reset Password](https://theblueground.com/reset-password). Once you're logged in, you can easily manage your subscription preferences.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your The Blueground subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your The Blueground account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel The Blueground online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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