The CEO Creative helps businesses with office supplies, custom branding, promotional items, and tech equipment. They offer a business NET 30 account subscription that lets businesses buy now and pay in 30 days, helping with cash flow and building business credit without checking personal credit. They also have the ADD Protection Plan, a $5.99 monthly subscription that includes services like free reshipment, extended return windows, and easy monthly billing. So, if you're getting billed by them, it might be for ongoing services like ADD Protection or the NET 30 account usage.
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Cancellation requires contacting the company directly either by email or through a contact form, with no instant or online cancellation option visible. There is also a mandatory 12-month initial subscription period which means cancellations are restricted and not straightforward, increasing difficulty.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a The Ceo Creative subscription.
How to Cancel The Ceo Creative: Step by Step
If you purchased through the website:
- Log in to your account on the CEO Creative website.
- Navigate to the Account Settings or Membership Management section.
- Find the option for Cancel Subscription.
- Follow any additional prompts or instructions to confirm the cancellation.
- If you encounter issues, contact customer support by calling (754) 755-0445 for assistance.
If you purchased via Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top, then select Subscriptions.
- Find The CEO Creative subscription.
- Tap Cancel Subscription.
- Confirm the cancellation.
If you purchased via Google Play:
- Open the Google Play Store app on your device.
- Tap the menu icon (three horizontal lines), then select Subscriptions.
- Find your The CEO Creative subscription.
- Tap Cancel Subscription.
- Follow the instructions to finalize the cancellation.
If you need assistance, here's how you can get in touch with The Ceo Creative's support team.
Tips and Tricks for Getting a The Ceo Creative Refund
- Log in to your account on theceocreative.com and double-check billing or subscription details first.
- Contact customer support via phone at (754) 755-0445 or their website contact form to request cancellation or refunds.
- Be polite and persistent in your communication; clearly state dissatisfaction and reasons for cancellation.
- Mention unauthorized or unexpected automatic renewals if applicable to strengthen refund requests.
- Keep detailed records of all interactions including dates, times, and names of representatives.
- Contact during business hours and follow up multiple times spaced by days if needed.
- Avoid aggressive language; if initial contact fails, escalate by requesting to speak with a manager.
- If refund request is denied due to non-refundable policy, highlight unused account status or no service use after renewal.
- Dispute charges through credit card or PayPal as a last resort if company refuses to cancel or refund.
- Timing matters: Submit cancellation or refund requests early within any stated 5-day return windows or implied refund periods.
- Public sharing of refund attempts on social media or review sites can sometimes prompt quicker company responses.
- Be aware of return fees: 30% restocking fees and shipping fees may apply; mention if product was not as expected or service was inadequate.
Why Do People Request Refunds from The Ceo Creative
- Desire to cancel non-shipped or non-produced (custom) orders.
- Shipping costs responsibility when cancelling shipped orders.
- Inability to cancel custom items already produced.
- Need to return items within 5 days of receipt in original, undamaged, unopened packaging.
- Non-returnable items include customized products, gift baskets, custom made goods, unsealed goods for hygiene reasons, and goods inseparably mixed after delivery.
- Original shipping and handling charges are non-refundable.
- Customers bear the cost and risk of returning goods.
- Issues must be reported within 5 days of delivery for full returns; after 5 days and up to 30 days only store credit with 30% restocking fee.
- Unauthorized returns incur a 30% restocking fee plus shipping charges.
- Lost or stolen orders must be handled with the mail carrier; company is not responsible.
- Gift returns credited to gift giver or gift credit based on purchase history.
The Ceo Creative Refund Script
Script
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Dear The Ceo Creative, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
The Ceo Creative Refund Policy
The CEO Creative's membership subscription requires automatic renewal of the annual fee via the payment method saved on the site, with no refunds issued after renewal. Customers will receive a reminder before renewal, but the annual fee is non-refundable, and all charges are undisputable. Additionally, membership cancellation can only occur after the initial 12-month subscription period is complete or fully paid.
The Easiest Way to Get a The Ceo Creative Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from The Ceo Creative—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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