The Jewelry Club offers a membership where joining is free, but you pay a small shipping and handling fee for each piece of jewelry you receive. You can choose how often you get deliveries—like daily, weekly, or monthly—and you manage your subscription online, including changing delivery frequency, updating payment info, or canceling anytime before shipments go out. Payments are securely handled by Stripe using major credit or debit cards, but PayPal isn’t accepted. After you get your jewelry, you’re encouraged to leave a review with a photo to earn exclusive discounts.
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While The Jewelry Club claims that subscriptions can be canceled anytime via email with a typical response time of 10 minutes, multiple customer reviews report issues including unresponsiveness, hidden charges, and ongoing unauthorized enrollments, indicating the process might be frustrating and not straightforward for some users.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a The Jewelry Club subscription.
How to Cancel The Jewelry Club: Step by Step
If you purchased through The Jewelry Club website:
- Visit the official website at thejwlryclub.com.
- Log in to your account using your credentials.
- Navigate to your account settings or subscription management section.
- Find the subscription or membership details.
- Select the option to cancel your membership.
- Confirm the cancellation by following any prompts provided by the website.
- Alternatively, you can cancel your membership by sending an email to support@thejewelryclub.co.
- Include your account details and a request for cancellation in your email.
- Wait for a confirmation response, which typically takes under 10 minutes.
If you need assistance, here's how you can get in touch with The Jewelry Club's support team.
Email
The email is not available.
Tips and Tricks for Getting a The Jewelry Club Refund
- Send firm and clear emails demanding immediate cancellation and full refund, explicitly state you never agreed to membership terms.
- Escalate by providing evidence such as links showing the company is widely reported as a scam to pressure for full refund.
- Do not rely solely on the company’s customer service; after initial refusal, persistence or escalation can yield better results.
- Use polite but assertive language initially, but be prepared to adopt a firmer tone if ignored or stonewalled.
- Time your cancellation request promptly as charges can appear a month or more after purchase; early action helps.
- Dispute charges with your credit card company if the company is uncooperative or to stop further unauthorized payments.
- Expect pushback and gaslighting from representatives who may claim membership was required or terms were accepted.
- Do not assume unsubscribing from emails cancels membership; actively confirm cancellation in writing.
- Consider cancelling the payment method (credit card) if charges continue and company won’t cooperate.
- Expect refunds, if given, to take several business days (5-15 days) to process after agreement.
Why Do People Request Refunds from The Jewelry Club
- Unauthorized charges: Customers report being charged $29 or $40 monthly without their clear consent or knowledge.
- Hidden membership fees: Tiny pre-checked boxes enroll buyers into VIP memberships with recurring fees that are easy to miss.
- Difficulty receiving orders: Customers either do not receive their orders or receive incorrect items different from what was advertised.
- Poor customer support: Complaints about slow or unhelpful responses when trying to resolve issues or request refunds.
- Unexpected costs: Additional charges such as shipping fees or charges for supposedly free gifts.
- Membership cancellation struggles: Customers report problems canceling memberships or stopping recurring payments.
- Perceived scam behavior: Many users view the business as deceptive and untrustworthy due to the above issues.
- Charges continuing after package non-receipt: Customers are billed for memberships even after not receiving any products.
The Jewelry Club Refund Script
Script
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Dear The Jewelry Club, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
The Jewelry Club Refund Policy
The Jewelry Club's membership can be canceled at any time by contacting their support via email at support@thejewelryclub.co, with an average response time of about 10 minutes, or by managing the subscription online. This provides members with an easy and flexible way to stop their subscription and billing without hassle.
The Easiest Way to Get a The Jewelry Club Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from The Jewelry Club—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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