The Ultimate Step by Step Guide to Cancelling a The Lift Box Subscription or Membership (theliftbx.com)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
The Lift Box is a monthly subscription service that delivers a box filled with fitness-related goodies right to your door. Each box includes 4-6 supplement samples, 3-4 healthy snacks, a canned or bottled drink, one specialty item like lifting straps or a shaker cup, and a workout tee shirt or tank top that you can choose and change anytime. The company tests all products to ensure quality, and the mix changes each month to keep things fresh and motivating. If you see a charge from The Lift Box, it's likely your monthly subscription fee for this selection of fitness gear and snacks, which costs $39.95 per month.
The cancellation process is straightforward, involving logging into the account, clicking 'Edit Subscriptions,' and pressing the 'Cancel' button. The process is described as hassle-free and can be done at any time, indicating low difficulty for users.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a The Lift Box subscription.
How to Cancel The Lift Box: Step by Step
If you purchased through a direct subscription on the site:
Log into your account on the Lift Box website.
Navigate to the subscriptions page by clicking on "Edit Subscriptions."
Click the “Cancel” button to initiate the cancellation process.
You will receive confirmation that your subscription has been canceled, but please note it will only apply to future billings.
If you purchased through customer service:
Contact customer service via chat, email, or text.
Request to cancel your subscription directly, providing them with your account information.
The customer service team will process your request and confirm the cancellation.
How to Contact The Lift Box
If you need assistance, here's how you can get in touch with The Lift Box's support team.
Attempt cancellation through the online account settings, specifically the "Edit Subscription" section. This is the primary official method.
Cancel before the 1st of the month to avoid being charged for the next shipment; cancellations after this date usually apply to following orders.
If online cancellation fails or shows errors, email customer service promptly explaining the technical issue and request cancellation confirmation.
Use clear, concise language in emails, such as "Please cancel my subscription immediately and confirm in writing." This direct wording has helped users get confirmations.
Escalate by following up via multiple channels if email responses are delayed—try chat, text, or phone if available.
Document all communication, including screenshots of failed cancellation attempts and copies of emails sent and received.
Consider contacting your bank to stop recurring payments if the company does not cancel despite requests.
Be persistent but polite, stating your intent clearly and referencing company policies if needed.
Some users have success by requesting to pause instead of cancel first, then following up to convert the pause into cancellation.
Watch for subscription renewal timing and act early to prevent unwanted charges.
Why Do People Request Refunds from The Lift Box
Damaged box received
Product dissatisfaction (product does not meet expectations)
Issues with apparel sizes (sizes do not fit; exchanges often not accepted)
Unique product nature leading to case-by-case refund requests
Concerns about the $5 processing fee applied to refunds
Accidental or unexpected subscription renewal charges
Unused subscriptions leading to refund requests
The Lift Box Refund Script
Script
Copy
Dear The Lift Box, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
The Lift Box Refund Policy
The Lift Box subscription renews monthly on the 1st, and cancellations or changes made after this date apply to future orders, not the current one. You can easily cancel or pause your subscription anytime by logging into your account and clicking 'Edit Subscriptions' followed by 'Cancel,' with no hassle. Assistance is available via chat, email, or text, and cancellations only affect future shipments, not the paid current month.
The Easiest Way to Get a The Lift Box Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from The Lift Box—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
The Lift Box allows you to cancel your subscription anytime without hassle by logging into your account and hitting the cancel button. However, cancellations made after the 1st of the month apply only to future orders, not the current month's order, so you will be billed for that. There are no long-term commitments, contracts, or early cancellation fees, but there is a $5 fee if you request a refund after a transaction has already processed. Be aware that there are no returns, exchanges, or refunds due to the unique nature of the product, so cancel before the next billing cycle to avoid charges.
Damaged box received
Product dissatisfaction (product does not meet expectations)
Issues with apparel sizes (sizes do not fit; exchanges often not accepted)
Unique product nature leading to case-by-case refund requests
Concerns about the $5 processing fee applied to refunds
Accidental or unexpected subscription renewal charges
Unused subscriptions leading to refund requests
Account login credentials (email and password) to access your online account portal
Access to the "Edit Subscriptions" section after logging in
Email address associated with the subscription (especially if requesting cancellation via email or support)
Name on the subscription account (if contacting support to cancel)
Details of the subscription you wish to cancel (such as which box or plan, if you have more than one)
Order or subscription number (may be requested by support for verification, though not explicitly required for self-cancellation)
Awareness of billing date, as cancellations after the first of the month at midnight apply to future, not current, orders
Before canceling your subscription with The Lift Box, it's important to know that you will lose access to their monthly delivery of supplements, healthy snacks, drinks, and fitness accessories, including your choice of a tee or tank in every box. You can easily cancel or pause your subscription at any time by logging into your account, clicking “Edit Subscriptions,” and hitting the “Cancel” button. There are no hassles or penalties associated with cancellation, and if you need assistance, support is available via chat, email, or text. Keep in mind that canceling means no more monthly boxes and the exclusive content and products they provide will no longer be delivered to you.
The Lift Box subscription renews monthly on the 1st, and cancellations or changes made after this date apply to future orders, not the current one. You can easily cancel or pause your subscription anytime by logging into your account and clicking 'Edit Subscriptions' followed by 'Cancel,' with no hassle. Assistance is available via chat, email, or text, and cancellations only affect future shipments, not the paid current month.
To cancel your subscription with The Lift Box (theliftbx.com), you do need to log into your account, which requires your password. Once logged in, you can go to "Edit Subscriptions" and hit the "Cancel" button to stop future orders. If you have forgotten your password, you can reset it using their password reset page here: https://www.theliftbx.com/account/login (click "Forgot your password?" to initiate reset). They also offer support via chat, email, or text if you need assistance.
We've actually written a step by step guide on how to get a refund from The Lift Box. Check it out!
The cancellation process typically takes about 2 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your The Lift Box subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your The Lift Box account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel The Lift Box online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
