TheBestPDF is a service that helps you manage and edit PDF documents online. They offer subscriptions where you can pick a plan that fits your needs, like weekly, monthly, or yearly billing. Once you subscribe, they automatically charge the payment method you gave them until you cancel. If you see charges from them, it's likely because of a subscription plan you signed up for to use their PDF tools.
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Cancellation requires contacting support via email, which is straightforward but requires waiting for a response, making it slightly less convenient than instant cancellation methods.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a thebestpdf subscription.
How to Cancel thebestpdf: Step by Step
If you purchased through TheBestPDF website:
- Log in to your account on thebestpdf.com.
- Go to the Account Settings or Membership section.
- Look for the Subscription Management option.
- Select the subscription you wish to cancel.
- Click on the Cancel Subscription button.
- Follow any prompts to confirm the cancellation.
- Check your email for confirmation of cancellation.
If you purchased through Apple:
- Open your device settings.
- Tap on your Apple ID at the top.
- Select Subscriptions.
- Find TheBestPDF subscription.
- Tap on Cancel Subscription.
- Confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu icon.
- Select Subscriptions.
- Find the subscription for TheBestPDF.
- Tap on Cancel Subscription.
- Follow the prompts to confirm cancellation.
If you purchased through a third-party service:
- Visit the third-party service website.
- Log in to your account.
- Navigate to Subscriptions or Billing section.
- Locate TheBestPDF subscription.
- Select the option to Cancel Subscription.
- Confirm any prompts to finalize the cancellation.
If you need assistance, here's how you can get in touch with thebestpdf's support team.
Site
The site is not available.
Tips and Tricks for Getting a thebestpdf Refund
- Immediately contact your bank or credit card issuer to dispute charges if the subscription company is unresponsive to cancellation requests.
- Make sure to inform your bank that it is a recurring charge so they can prevent future billings.
- Obtain written confirmation of cancellation from the company, or escalate directly to your bank if they don’t provide it.
- Do not rely on the scammer voluntarily stopping payments as they are likely to continue charging.
- Use dispute reason such as “cancelled prior to billing” when filing a chargeback with your bank and detail your attempts to cancel.
- Consider using virtual credit card numbers for subscriptions so you can easily disable or limit the card if needed.
- Report the company to consumer protection agencies like the Consumer Financial Protection Bureau (CFPB) to escalate complaints.
- Timing is crucial: Don’t wait after the charge appears; dispute charges as soon as possible.
- Be firm and direct in your communication—avoid engaging with any cancellation hoops or unresponsive support.
- Share your experience in forums to warn others and potentially get advice on effective paths to cancellation.
Why Do People Request Refunds from thebestpdf
- Did not meet expectations: Product or service quality was not as expected.
- Unclear billing: Surprised by charges, including not knowing the 7-Day introductory trial converts into a subscription.
- Automatic renewal: Subscription renewing automatically without clear consent.
- Unexpected costs: Unaware that services would require payment or additional fees.
- Difficulty canceling: Users experienced problems with canceling or no clear cancellation method.
- Not free as advertised: Customers thought the service was free but were charged.
- No refund: Canceling subscription but no refund given for charges.
- Poor customer communication: Lack of emails or responses after canceling or billing issues.
- Scam concerns: Some users believe the service is a scam due to the above issues and surprise charges.
thebestpdf Refund Script
Script
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Dear thebestpdf, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
thebestpdf Refund Policy
TheBestPDF subscription automatically renews, and to avoid being charged, you must cancel at least 24 hours before the end of your trial or current billing cycle. You can cancel your subscription or trial by contacting support via email at support@thebestpdf.com. Additionally, if you request a refund, you must do so within 30 days of your initial purchase and before the subscription ends.
The Easiest Way to Get a thebestpdf Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from thebestpdf—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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