The Ultimate Step by Step Guide to Cancelling a Total by Verizon Subscription or Membership (totalbyverizon.co)
By
Bella K.
|
Published
August 12, 2025
|
Updated
August 13, 2025
Total by Verizon offers affordable prepaid wireless plans with no credit checks, making it easy for anyone to stay connected. You can choose from various plans that fit your needs, whether you want just talk and text or a lot of data. They also provide options for adding family members to your plan, which can help save money. If you're getting billed by them, it’s likely for your monthly phone service.
Canceling a subscription to Total by Verizon can involve navigating their customer service options, which may not be straightforward. Additionally, users might encounter delays or difficulties if they are not familiar with the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Total by Verizon subscription.
How to Cancel Total by Verizon: Step by Step
If you purchased through totalbyverizon.co:
Visit the Total by Verizon website at totalbyverizon.co.
Log in to your account using your registered email and password.
Navigate to the Account Settings section.
Select Membership & Billing from the options available.
Locate the Active Subscriptions section.
Find the subscription you wish to cancel.
Click on the Cancel Subscription button next to the desired subscription.
A confirmation prompt will appear; confirm your cancellation by clicking Yes, Cancel.
You will receive an email confirmation regarding your cancellation.
If you purchased through the Verizon App:
Open the Verizon App on your mobile device.
Log in using your Verizon account credentials.
Tap on the Menu icon in the top-left corner.
Select Account followed by Manage Subscriptions.
Tap on the subscription you wish to cancel.
Select Cancel Subscription.
Confirm your cancellation by tapping Yes, Cancel.
Check for an email confirmation of your cancellation.
If you purchased through a third-party service (e.g., PayPal):
Log in to your PayPal account.
Go to the Settings gear icon.
Select Payments and then Manage Automatic Payments.
Find your Total by Verizon subscription in the list.
Click on the subscription and select Cancel.
Follow any prompts to confirm the cancellation.
Look for a confirmation email from PayPal regarding your cancellation.
How to Contact Total by Verizon
If you need assistance, here's how you can get in touch with Total by Verizon's support team.
Tips and Tricks for Getting a Total by Verizon Refund
Call during off-peak hours (early morning or late evening) to avoid long wait times.
Be polite but firm—express your desire to cancel clearly.
Try saying you’re considering switching providers, which may prompt the representative to offer you incentives to stay.
Ask for a supervisor if you’re not getting the response you need; sometimes, higher-ups have more authority to help.
Document everything—take notes of the conversation, including dates, times, and names of representatives.
Use social media (like Twitter) to reach out; public inquiries can sometimes expedite cancellation.
Request a confirmation email of the cancellation to ensure there's a record.
Check for any remaining balances to avoid unexpected charges after cancellation.
Be ready to challenge any retention offers that might be presented; know what you want and stick to your initial decision to cancel.
Consider canceling just before the billing cycle ends to avoid being charged for the next month.
Why Do People Request Refunds from Total by Verizon
High Monthly Costs - Customers feel the subscription is too expensive for the service provided.
Poor Customer Service - Experiences with unhelpful or unresponsive support personnel lead to frustration.
Limited Coverage - Users discover that network coverage is inadequate in their area.
Lack of Features - The service does not offer features that competitors do.
Device Limitations - Restrictions on compatible devices prompt customers to seek alternatives.
Billing Errors - Frequent inaccuracies in billing lead to dissatisfaction.
Changes in Service Plans - Changes made by the company to plans or pricing that are unfavorable.
Switching Providers - Customers find better deals or services with competing providers.
Long-Term Contracts - The desire to avoid being tied to contracts that extend for long periods.
Financial Hardship - Economic difficulties cause users to cut unnecessary expenses.
Technical Issues - Frequent issues with service or connectivity drive customers away.
Poor User Experience - The overall user interface and app experience may not meet expectations.
Service Disruptions - Regularly occurring service outages create frustration.
Lack of Transparency - Customers feel it is difficult to understand terms and pricing.
Total by Verizon Refund Script
Script
Copy
Dear Total by Verizon, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Total by Verizon Refund Policy
Total by Verizon allows customers to cancel their membership or subscription at any time without incurring a penalty. However, users will still be responsible for any outstanding charges or fees incurred prior to cancellation. To cancel, customers can manage their account through the Total by Verizon website or contact customer service for assistance.
The Easiest Way to Get a Total by Verizon Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Total by Verizon—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Total by Verizon may have specific terms that complicate cancellation, such as requiring a notice period or charging early-cancellation fees. Some promotional rates could lock you in for a certain duration, making it costly to cancel immediately. Always review the fine print in your contract to avoid unexpected charges.
High Monthly Costs - Customers feel the subscription is too expensive for the service provided.
Poor Customer Service - Experiences with unhelpful or unresponsive support personnel lead to frustration.
Limited Coverage - Users discover that network coverage is inadequate in their area.
Lack of Features - The service does not offer features that competitors do.
Device Limitations - Restrictions on compatible devices prompt customers to seek alternatives.
Billing Errors - Frequent inaccuracies in billing lead to dissatisfaction.
Changes in Service Plans - Changes made by the company to plans or pricing that are unfavorable.
Switching Providers - Customers find better deals or services with competing providers.
Long-Term Contracts - The desire to avoid being tied to contracts that extend for long periods.
Financial Hardship - Economic difficulties cause users to cut unnecessary expenses.
Technical Issues - Frequent issues with service or connectivity drive customers away.
Poor User Experience - The overall user interface and app experience may not meet expectations.
Service Disruptions - Regularly occurring service outages create frustration.
Lack of Transparency - Customers feel it is difficult to understand terms and pricing.
Account number
Account holder's name
Billing address
Email associated with the account
Phone number associated with the account
Last payment method used
Reason for cancellation
Date of last transaction
Any promotional details or offers applied
Device information (if applicable)
Before you cancel your Total by Verizon subscription, be aware that you will lose access to any features associated with your plan, such as unlimited talk and text, mobile data, and any included perks like device protection or international calling options. Additionally, check if there are any outstanding payments or fees that could impact your account closure. It's also important to consider any remaining balance on device payment plans, as cancelling prematurely could result in a lump sum due. Lastly, remember that you may need to return any rented equipment to avoid additional charges.
Total by Verizon allows customers to cancel their membership or subscription at any time without incurring a penalty. However, users will still be responsible for any outstanding charges or fees incurred prior to cancellation. To cancel, customers can manage their account through the Total by Verizon website or contact customer service for assistance.
To cancel your subscription for Total by Verizon, you will need your account password to access your account settings online. If you've forgotten your password, you can reset it by visiting [this link](https://totalbyverizon.co/reset-password). Alternatively, you can contact customer support for assistance, but having your password will make the process smoother.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Total by Verizon subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Total by Verizon account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Total by Verizon online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Total by Verizon May Show Up On Your Statement As:
Total by Verizon TotalWireless Verizon Prepaid Total by Verizon Services Total Wireless Recharge Total by Verizon Monthly Plan Total by Verizon Data Plan Total by Verizon Bill Total by Verizon Payment Total by Verizon Refills
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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