The Ultimate Step by Step Guide to Cancelling a Totally Ice Cream Subscription or Membership (totallyicecream.com)
By
Bella K.
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Published
September 9, 2025
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Updated
September 10, 2025
Totally Ice Cream is a fun subscription service that brings delicious ice cream right to your door! You can choose from a variety of flavors and get regular deliveries so you never run out of your favorite treats. If you see a charge from them, it's likely for your subscription, making sure you always have something sweet to enjoy!
Cancelling a subscription with Totally Ice Cream is relatively straightforward, typically requiring a few steps online or a quick phone call. However, some users might find it slightly confusing if they are not familiar with the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Totally Ice Cream subscription.
How to Cancel Totally Ice Cream: Step by Step
If you purchased through totallyicecream.com:
Visit totallyicecream.com and log in to your account.
Navigate to the Account Settings section.
Click on Subscriptions.
Locate the subscription you wish to cancel.
Click on Cancel Subscription.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your name at the top.
Tap on Subscriptions.
Select the subscription for Totally Ice Cream.
Tap on Cancel Subscription.
Follow the on-screen instructions to complete the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find the Totally Ice Cream subscription.
Tap Cancel Subscription.
Follow the prompts to confirm your cancellation.
How to Contact Totally Ice Cream
If you need assistance, here's how you can get in touch with Totally Ice Cream's support team.
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Totally Ice Cream Refund Script
Script
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Dear Totally Ice Cream, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Totally Ice Cream Refund Policy
Totally Ice Cream allows members to cancel their subscription at any time through their account settings or by contacting customer support. Cancellations will take effect at the end of the current billing cycle, ensuring that members can enjoy their benefits until the next renewal date.
The Easiest Way to Get a Totally Ice Cream Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Totally Ice Cream—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious that Totally Ice Cream may employ tactics like requiring advance notice for cancellations or automating renewal notifications that can make opting out tricky. Check for any language regarding lock-in periods or potential fees for early cancellation in the fine print. Always review the terms thoroughly to avoid unexpected charges and ensure you can cancel your subscription when you wish.
Desire for variety and curiosity about new brands.
Account email: The email address associated with the subscription.
Subscription ID: A unique identifier for your subscription.
Billing information: Details of the chosen payment method.
Last transaction date: The date of the most recent payment.
Reason for cancellation: A brief explanation for why you wish to cancel.
Contact information: Your phone number or alternate email for follow-ups.
Confirmation of cancellation: A preference for receiving a confirmation email.
Membership type: Information about the specific membership plan you are cancelling.
Before cancelling your Totally Ice Cream subscription, consider that you'll lose access to exclusive flavors and limited-time offers available only to members. Additionally, any accumulated loyalty points or rewards may be forfeited, impacting future purchases. It's also good to check if there are any remaining subscription benefits, such as discounts on events or special promotions. Lastly, make sure to review the cancellation policy to avoid unexpected charges.
Totally Ice Cream allows members to cancel their subscription at any time through their account settings or by contacting customer support. Cancellations will take effect at the end of the current billing cycle, ensuring that members can enjoy their benefits until the next renewal date.
To cancel your subscription with Totally Ice Cream, you will need your password for authentication. If you've forgotten your password, you can easily reset it by visiting [this link](https://totallyicecream.com/reset-password). Once you have access to your account, you'll be able to proceed with the cancellation.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Totally Ice Cream subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Totally Ice Cream account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Totally Ice Cream online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Totally Ice Cream May Show Up On Your Statement As:
Totally Ice Cream TotallyIceCream TI Ice Cream Totally IC Totally Ice Cream Shop Totally Ice Cream Co.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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