The Ultimate Step by Step Guide to Cancelling a Trade Genie Subscription or Membership (tradegenie.com)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
Trade Genie is a service that helps people trade stock options by giving easy-to-follow trade alerts and advice. They offer subscriptions for different levels, like beginner and experienced traders, where you get alerts sent by email and SMS to guide your trades. Subscriptions can be monthly or yearly, and the fees are designed to suit how active or laid-back you want to be with trading. So, if you see a charge from Trade Genie, it's likely for one of their trading alert subscription plans.
The cancellation process mainly involves logging into PayPal to cancel the subscription, which is straightforward for users familiar with PayPal. The instructions are clear and direct, though the user may need assistance if unfamiliar with PayPal subscription cancellations.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Trade Genie subscription.
How to Cancel Trade Genie: Step by Step
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Settings by clicking the gear icon in the top right corner.
Select Payments from the menu.
Click on Manage pre-approved payments.
Find Trade Genie in the list of companies.
Select it and then click Cancel to stop future payments.
If you purchased through a credit card:
Log in to your Trade Genie account.
Navigate to the Billing section.
Look for your active subscription and select Manage subscription.
Click on Cancel Subscription.
Follow any prompts to confirm your cancellation.
If you purchased through customer support:
Contact Trade Genie support via email at support@tradegenie.com.
Request cancellation by providing the necessary details such as your account information.
Wait for a confirmation email regarding the cancellation.
How to Contact Trade Genie
If you need assistance, here's how you can get in touch with Trade Genie's support team.
Contact customer support repeatedly through multiple channels: email, phone, and social media to increase your chances of response.
Document all interactions including dates, times, and content of communication in case you need to escalate.
Use firm but polite language emphasizing your right to cancel and discontinue charges immediately.
Request confirmation in writing that your subscription or membership has been cancelled.
Cancel through associated payment methods like PayPal or your credit card provider if the company is unresponsive.
Time your cancellation close to the renewal date but with enough buffer to allow processing.
Dispute charges with your bank or credit card company if you continue to be billed after cancellation attempts.
Check online forums regularly for any updated tricks or contact details that other users share.
Escalate politely to higher management or regulatory bodies if standard cancellation does not work.
Why Do People Request Refunds from Trade Genie
Poor trading results leading to significant financial losses.
Disappointment with the service not meeting customer expectations.
Poor communication and customer service experiences.
Lack of transparency regarding trade win rates and strategies.
Need to cancel before subscription renewal due to dissatisfaction.
Regret over subscription after prolonged use.
Perception of risky or ineffective buy/sell strategies.
Desire for refunds or cancellation assistance to avoid further charges.
Trade Genie Refund Script
Script
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Dear Trade Genie, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Trade Genie Refund Policy
Trade Genie's subscription cancellation policy requires members to cancel their subscriptions through PayPal by logging into their PayPal accounts and cancelling the subscription there. If assistance is needed, members can contact Trade Genie via email for help.
The Easiest Way to Get a Trade Genie Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Trade Genie—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Trade Genie allows cancellation of subscriptions through PayPal, with no mention of lock-in contracts or early cancellation fees. Users can typically cancel their membership or subscription at any time by logging into PayPal to stop the billing, but they should be mindful that changes to terms can occur without notice. The main inconvenience may be the need to manage cancellation directly through PayPal rather than directly on the Trade Genie website.
Poor trading results leading to significant financial losses.
Disappointment with the service not meeting customer expectations.
Poor communication and customer service experiences.
Lack of transparency regarding trade win rates and strategies.
Need to cancel before subscription renewal due to dissatisfaction.
Regret over subscription after prolonged use.
Perception of risky or ineffective buy/sell strategies.
Desire for refunds or cancellation assistance to avoid further charges.
PayPal account login information (if paid via PayPal)
Active subscription details (plan name, subscription ID if available)
Registered email address used with Trade Genie
Full name as registered with Trade Genie
Billing information (may be needed for verification or if cancelling via support)
Contact method to support (such as an email address if reaching out for help cancelling)
Before cancelling a subscription or membership with Trade Genie, it's important to know that you will lose access to all trade alerts, guidance, and any exclusive content provided through the service. Access to Swing Options Service and other paid features will end once your current subscription term expires. If you cancel through PayPal, your service will continue until the end of the paid period but won't renew after that. Additionally, it's recommended to cancel via PayPal or contact support for assistance to avoid any billing issues or misunderstandings.
Trade Genie's subscription cancellation policy requires members to cancel their subscriptions through PayPal by logging into their PayPal accounts and cancelling the subscription there. If assistance is needed, members can contact Trade Genie via email for help.
To cancel your subscription with Trade Genie, you do not directly use a password on their website. Instead, you need to log into your PayPal account where you manage your subscription and cancel it from there. If you need any help with the cancellation process, you can contact Trade Genie by email for support. Since the cancellation is managed through PayPal, no password reset URL is needed for Trade Genie cancellation itself.
We've actually written a step by step guide on how to get a refund from Trade Genie. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Trade Genie subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Trade Genie account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Trade Genie online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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