Trade Genie is a service that helps people trade stock options by giving easy-to-follow trade alerts and advice. They offer subscriptions for different levels, like beginner and experienced traders, where you get alerts sent by email and SMS to guide your trades. Subscriptions can be monthly or yearly, and the fees are designed to suit how active or laid-back you want to be with trading. So, if you see a charge from Trade Genie, it's likely for one of their trading alert subscription plans.
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The cancellation process mainly involves logging into PayPal to cancel the subscription, which is straightforward for users familiar with PayPal. The instructions are clear and direct, though the user may need assistance if unfamiliar with PayPal subscription cancellations.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Trade Genie subscription.
How to Cancel Trade Genie: Step by Step
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Settings by clicking the gear icon in the top right corner.
- Select Payments from the menu.
- Click on Manage pre-approved payments.
- Find Trade Genie in the list of companies.
- Select it and then click Cancel to stop future payments.
If you purchased through a credit card:
- Log in to your Trade Genie account.
- Navigate to the Billing section.
- Look for your active subscription and select Manage subscription.
- Click on Cancel Subscription.
- Follow any prompts to confirm your cancellation.
If you purchased through customer support:
- Contact Trade Genie support via email at support@tradegenie.com.
- Request cancellation by providing the necessary details such as your account information.
- Wait for a confirmation email regarding the cancellation.
If you need assistance, here's how you can get in touch with Trade Genie's support team.
Email
The email is not available.
Tips and Tricks for Getting a Trade Genie Refund
- Contact customer support repeatedly through multiple channels: email, phone, and social media to increase your chances of response.
- Document all interactions including dates, times, and content of communication in case you need to escalate.
- Use firm but polite language emphasizing your right to cancel and discontinue charges immediately.
- Request confirmation in writing that your subscription or membership has been cancelled.
- Cancel through associated payment methods like PayPal or your credit card provider if the company is unresponsive.
- Time your cancellation close to the renewal date but with enough buffer to allow processing.
- Dispute charges with your bank or credit card company if you continue to be billed after cancellation attempts.
- Check online forums regularly for any updated tricks or contact details that other users share.
- Escalate politely to higher management or regulatory bodies if standard cancellation does not work.
Why Do People Request Refunds from Trade Genie
- Poor trading results leading to significant financial losses.
- Disappointment with the service not meeting customer expectations.
- Poor communication and customer service experiences.
- Lack of transparency regarding trade win rates and strategies.
- Need to cancel before subscription renewal due to dissatisfaction.
- Regret over subscription after prolonged use.
- Perception of risky or ineffective buy/sell strategies.
- Desire for refunds or cancellation assistance to avoid further charges.
Trade Genie Refund Script
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Dear Trade Genie, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Trade Genie Refund Policy
Trade Genie's subscription cancellation policy requires members to cancel their subscriptions through PayPal by logging into their PayPal accounts and cancelling the subscription there. If assistance is needed, members can contact Trade Genie via email for help.
The Easiest Way to Get a Trade Genie Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Trade Genie—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Trade Genie LLC Trade Genie Services Trade Genie Subscription TG Member Fee
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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