Trailforks is a service for outdoor enthusiasts that provides access to a huge database of over 750,000 trails worldwide, including offline maps, real-time trail updates, and detailed trail info like conditions and photos. They offer a subscription called Trailforks Pro, which costs about $4.49 per month (billed annually) and comes with a 14-day free trial. You might also see billing for Trailforks Pro with Outside+, a premium plan at about $7.49 per month (billed annually) that adds extra perks like access to top navigation apps, adventure films, and outdoor skills education. Subscriptions auto-renew yearly unless you cancel before the trial ends.
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The cancellation process is straightforward and can be done through the device settings for iOS or Android or through the Trailforks website directly for subscriptions purchased on their site. However, immediate cancellation for some purchases requires contacting support, which is a minor additional step but overall the process is user-friendly and quick.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Trailforks subscription.
How to Cancel Trailforks: Step by Step
If you purchased through Trailforks.com:
- Sign in to the account you used to subscribe on the Trailforks website.
- Select the Profile Icon in the top right corner.
- Go to Settings from the dropdown menu.
- Select Pro Subscription to view your subscription details.
- Click Cancel to initiate the cancellation process.
- If you want an immediate cancellation after a recent purchase or renewal, contact Trailforks support for assistance.
- Be aware that cancelling your subscription will keep it active until the next renewal date, but it will not auto-renew.
- You may be eligible for a full refund if cancelled within fourteen (14) days of purchase or renewal; afterward, subscriptions are typically non-refundable.
If you need assistance, here's how you can get in touch with Trailforks's support team.
Tips and Tricks for Getting a Trailforks Refund
- Cancel via multiple channels: Use both the app subscription settings and the Trailforks website to ensure cancellation is processed; cancelling in one place only may not stop charges.
- Be persistent and escalate: If automated cancellations don't work, contact Trailforks support or escalate via online forums or social media where the company is active.
- Time your cancellation strategically: Cancel just before your renewal date to avoid being charged for the next period.
- Use clear and firm language: State you want to immediately cancel and stop future payments to prevent misunderstandings.
- Check all linked accounts: If you subscribed via an Outside+ bundle or GaiaGPS integration, cancel on all relevant platforms.
- Watch out for separate memberships: Sometimes Trailforks subscriptions are linked to external platforms requiring separate cancellation steps.
- Keep records of cancellation confirmation: Save screenshots or emails showing your cancellation in case of disputes.
- Avoid automatic renewals traps: Turn off auto-renewal settings proactively rather than relying on cancelling after the fact.
- Use community knowledge: Check user forums like Reddit and Pinkbike for recent updates and user-shared tactics that might bypass typical hurdles.
- Consider temporary email changes: Some users have changed their connected email to disrupt recurring payment links, but use this cautiously.
Why Do People Request Refunds from Trailforks
- Significant price increase for subscription (e.g., from $36/year to $55/year) making it too expensive.
- No incentives for users to contribute quality trail data leading to outdated and less reliable trail information.
- Long delays (weeks or months) in approving and updating trail data, reducing the value of the subscription.
- Subscription creep with ongoing fee increases pushing users away.
- Reduced access or features for free users, making the app nearly useless without paying.
- Perception of declining app quality or usefulness, despite higher fees.
- Availability of alternative apps such as Komoot or AllTrails, which users may find more appealing or better value.
Trailforks Refund Script
Script
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Dear Trailforks, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Trailforks Refund Policy
Trailforks Pro subscriptions renew annually and must be canceled through the account used to subscribe (Apple, Google Play, or Trailforks website). Canceling stops auto-renewal but keeps the subscription active until the current renewal date. Removing the app does not cancel the subscription.
The Easiest Way to Get a Trailforks Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Trailforks—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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