Trails Offroad offers offroad trail guides and navigation tools primarily through their All-Access Membership subscription. For $39.99 a year, members get full access to over 3,000 trail guides, bonus scout routes, custom navigation and tracking features, downloadable GPX files, and advanced map tools—all designed to help plan and enjoy offroad adventures. They also offer a free account with limited access to some guides and a 7-day free trial for the All-Access Membership. So if you see billing from them, it's likely for this annual subscription to help you explore and navigate offroad trails better.
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The cancellation process for Trails Offroad subscriptions is quite straightforward. Users can cancel directly through their account profile or via the app store if subscribed there, and support is available via email if needed, making it relatively easy.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Trails Offroad subscription.
How to Cancel Trails Offroad: Step by Step
If you purchased through the Trails Offroad Website:
- Log in to your account on the Trails Offroad website.
- Go to your account profile where your subscriptions are managed.
- Select the subscription you want to cancel.
- Follow the prompts to confirm the cancellation.
If you purchased through Apple iTunes:
- Open the iTunes app on your device.
- Select your account icon and go to 'Manage App Subscriptions'.
- Find the Trails Offroad subscription.
- Choose to cancel the subscription and confirm your decision.
If you purchased through Google Play:
- Open the Google Play app on your device.
- Go to the menu and select 'Subscriptions'.
- Locate the Trails Offroad subscription in the list.
- Tap on the subscription, then choose 'Cancel Subscription' and confirm the action.
If you purchased through a Gift Card:
- Email support at support@trailsoffroad.com requesting the cancellation.
- Include your account information for verification.
- Wait for a confirmation email regarding cancellation.
If you need assistance, here's how you can get in touch with Trails Offroad's support team.
Tips and Tricks for Getting a Trails Offroad Refund
- Start the cancellation process near the end of the billing cycle to avoid being charged for the next period.
- Use clear and firm language such as "I want to cancel immediately and confirm the cancellation by email." Avoid ambiguity.
- Document every interaction by taking screenshots or saving emails as proof of your cancellation request.
- Escalate by requesting to speak with a supervisor if customer service is uncooperative or delays cancellation.
- Use multiple contact methods such as email, phone calls, and app account settings to ensure your cancellation is received and processed.
- Be persistent; follow up if you don’t receive confirmation within a few days.
- Leverage timing by canceling during business hours to increase chances of reaching live support quickly.
- Threaten to dispute charges with your bank as a last resort if the subscription is not canceled and you continue to be billed.
- Watch out for automatic renewals and set reminders to cancel before the renewal date.
- Check for hidden cancellation steps, such as deleting the app or cancelling within your account profile online.
Why Do People Request Refunds from Trails Offroad
- Difficulty in canceling subscriptions leading to frustration.
- Unexpected or recurring charges after cancellation attempts.
- Lack of use or not being home enough to utilize the membership benefits.
- Financial reasons such as membership being considered too expensive or not worth the cost.
- Membership not fulfilling user needs or expectations.
- Trial period ending without cancellation resulting in unwanted automatic renewals.
- General dissatisfaction with service or product updates.
Trails Offroad Refund Script
Script
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Dear Trails Offroad, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Trails Offroad Refund Policy
Trails Offroad's All-Access Membership subscription is billed annually and automatically renews unless canceled before the subscription period ends. You can cancel anytime via your account profile on their website, by emailing support, or through the app store if subscribed via an app. Refunds are not provided for fees already paid.
The Easiest Way to Get a Trails Offroad Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Trails Offroad—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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