TrainerizeMail is a service tied to Trainerize, which offers fitness coaching plans through both free and paid subscriptions. The paid plans let coaches manage multiple clients and come with extra features like nutrition coaching, video sessions, and custom apps, all billed monthly. If you’re being billed by TrainerizeMail, it’s likely because you or your coach is subscribed to one of these paid plans. You can cancel or downgrade your subscription anytime through the account settings, but unused subscription time usually isn’t refunded. Clients themselves don't pay to use the platform; charges come from the coaches' subscriptions.
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The cancellation process is straightforward, involving logging into the web account, navigating to billing settings, and cancelling auto-renew. The additional step of completing a downgrade survey is brief and automatic downgrading to a free plan ensures no further billing, minimizing complexity for the user.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a trainerizemail subscription.
How to Cancel trainerizemail: Step by Step
If you purchased through trainerizemail.com:
- Log into your Trainerize web account.
- Navigate to Settings > Billing.
- At the bottom right of the "Base Subscription" section, click Cancel auto-renew.
- If downgrading to a Free plan, you may need to follow additional steps based on your current plan:
- After selecting changes, click AGREE.
- Fill out the downgrade survey to continue downgrading your account.
- Your account will remain active on a Free plan, and you will not be billed again.
- If necessary, you can choose to permanently delete your account and information.
If you need assistance, here's how you can get in touch with trainerizemail's support team.
Tips and Tricks for Getting a trainerizemail Refund
- Use a desktop computer to access your account settings to ensure the cancellation option is available, as the mobile app may block cancellation.
- If on an iPhone, cancel the subscription via iPhone Settings > Subscriptions as an alternative route to stop payments.
- Contact Trainerize support directly via chat or email for cancellation requests; users report a typical response time of about one day.
- Check if your trainer has enabled client self-cancellation when setting up the recurring payment plan, as some trainers may block this option.
- Be persistent and polite in your communication, escalating through support channels if the initial cancellation request is not acknowledged.
- Time your cancellation right before the next billing cycle to avoid unwanted charges.
- Request explicit confirmation of cancellation via email or chat to have proof of the cancellation request and avoid further billing disputes.
Why Do People Request Refunds from trainerizemail
- Personal training viewed as a luxury and often first expense cut when schedules get hectic or finances are low.
- Clients quitting training due to not enjoying sessions or not achieving expected benefits.
- Medical reasons such as injury or illness interfering with training commitments.
- Clients quitting partway through a program and wanting refunds for unused sessions.
- Changing mind within a short period (e.g., 48-hour refund policy window).
- Dissatisfaction with the training or service quality.
- Life circumstances interfering with ability to continue training.
- Clients feeling cheated by strict no-refund policies.
- Financial or scheduling issues impacting ability to continue sessions.
trainerizemail Refund Script
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Dear trainerizemail, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
trainerizemail Refund Policy
Trainerize allows account owners to cancel their subscription auto-renewal anytime through their web account settings under Billing. Once canceled, the plan downgrades to a free plan at the end of the current billing cycle without refunds for unused subscription portions. The free plan has limited features, and the account remains active but won't be billed again.
The Easiest Way to Get a trainerizemail Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from trainerizemail—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
trainerizemail.com TRAINERIZE TRAINERIZE*SUFFIX TRNRZMAIL.COM TRNRZMAIL
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