The Ultimate Step by Step Guide to Cancelling a True Ultrasound Subscription or Membership (trueultrasound.com)
By
Bella K.
|
Published
September 13, 2025
|
Updated
September 14, 2025
True Ultrasound offers non-invasive ultrasound services to help patients monitor their health and wellness. They provide a range of diagnostic imaging options, making it easier for individuals to access important medical information. If you see a billing from them, it’s likely for a subscription to their services, which helps you stay on top of your health without the hassle of traditional clinic visits.
Cancelling a subscription with True Ultrasound may involve navigating their website or contacting customer support, which can be straightforward but may also require some effort. Users might experience some delays or complications in the process, affecting the overall ease of cancellation.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a True Ultrasound subscription.
How to Cancel True Ultrasound: Step by Step
If you purchased through trueultrasound.com:
Visit the trueultrasound.com website.
Log in to your account using your registered email and password.
Navigate to the **Account Settings** or **Profile** section.
Select **Subscriptions** or **Billing** from the menu.
Locate the subscription you wish to cancel.
Click on the **Cancel Subscription** button next to your current plan.
Follow the prompts to confirm the cancellation of your subscription.
You will receive a confirmation email regarding the cancellation shortly.
If you purchased through Apple:
Open the **Settings** app on your iPhone or iPad.
Tap on your name at the top to access your Apple ID settings.
Select **Subscriptions**.
Find and select the True Ultrasound subscription.
Tap on **Cancel Subscription** and confirm your decision.
If you purchased through Google Play:
Open the **Google Play Store** app on your Android device.
Tap on the menu icon (three horizontal lines) in the top left corner.
Select **Subscriptions**.
Locate and tap on your True Ultrasound subscription.
Tap on **Cancel Subscription** and follow the prompts to confirm.
If you purchased through PayPal:
Log in to your **PayPal** account.
Go to the **Settings** gear icon.
Select **Payments** from the menu.
Under **Manage Automatic Payments**, find True Ultrasound.
Click on the subscription and then select **Cancel**.
Follow the on-screen instructions to complete the cancellation.
If you purchased through a Credit/Debit Card:
Log in to your True Ultrasound account at trueultrasound.com.
Go to **Account Settings** or **Billing**.
Select the subscription you want to cancel.
Click on **Cancel Subscription** and confirm the cancellation.
Check your email for a cancellation confirmation.
How to Contact True Ultrasound
If you need assistance, here's how you can get in touch with True Ultrasound's support team.
Less perceived value - The service no longer meets expectations.
Relocation - Moving to an area without service availability.
Change in health - Shift in personal circumstances affecting need.
Limited usage - Infrequent use leading to waste of resources.
Quality of service - Dissatisfaction with service quality or staff.
Better alternatives - Finding more suitable options elsewhere.
Contract issues - Confusion or dissatisfaction with terms.
Negative experiences - Instances of poor customer service.
Time commitments - Lack of time to utilize the membership or service.
True Ultrasound Refund Script
Script
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Dear True Ultrasound, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
True Ultrasound Refund Policy
True Ultrasound allows members to cancel their subscriptions at any time through their account settings or by contacting customer support. Once canceled, members will retain access to their benefits until the end of the current billing period, and no further charges will be applied.
The Easiest Way to Get a True Ultrasound Refund
If you're frustrated trying to cancel your subscription, membership, or bill from True Ultrasound—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as True Ultrasound may implement tactics like requiring you to call customer service to cancel rather than allowing easy online cancellation. Additionally, check for any terms that could impose early cancellation fees or lock-in periods, which might trap you into continuing payments longer than intended. Always thoroughly read the fine print to avoid unexpected charges.
Less perceived value - The service no longer meets expectations.
Relocation - Moving to an area without service availability.
Change in health - Shift in personal circumstances affecting need.
Limited usage - Infrequent use leading to waste of resources.
Quality of service - Dissatisfaction with service quality or staff.
Better alternatives - Finding more suitable options elsewhere.
Contract issues - Confusion or dissatisfaction with terms.
Negative experiences - Instances of poor customer service.
Time commitments - Lack of time to utilize the membership or service.
Account email address
Account username or ID
Billing address
Payment method used
Subscription type (e.g., monthly, annual)
Reason for cancellation
Password (for account verification)
Date of last payment
Confirmation of cancellation policy
Customer service contact information
Before canceling your True Ultrasound subscription, be aware that you'll lose access to exclusive ultrasound resources, tutorials, and live webinars designed to enhance your skills. Check if there are any remaining credits or benefits you've accumulated, as these may expire upon cancellation. Additionally, consider any potential reactivation fees or the process for resuming your subscription later. It's also wise to review the cancellation policy to ensure you understand any notice periods or hidden charges.
True Ultrasound allows members to cancel their subscriptions at any time through their account settings or by contacting customer support. Once canceled, members will retain access to their benefits until the end of the current billing period, and no further charges will be applied.
To cancel your subscription on True Ultrasound, you will need to log into your account, which requires your password. If you’ve forgotten your password, you can reset it by visiting the following link: https://trueultrasound.com/reset-password. If you prefer assistance, you may also contact their customer support for help.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your True Ultrasound subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your True Ultrasound account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel True Ultrasound online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
True Ultrasound TRUEULTRASOUND True Ultrasound LLC TU Medical Services Ultrasound Services True
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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