The Ultimate Step by Step Guide to Cancelling a Truelancer Subscription or Membership (truelancer.in)
By
Bella K.
|
Published
August 21, 2025
|
Updated
August 22, 2025
Truelancer is a platform where freelancers and clients connect for various projects like writing, graphic design, and programming. They offer easy options for hiring freelancers, and sometimes you might see a billing from them if you subscribe to a monthly plan for additional features. It’s a great way to find skilled professionals for your work needs without the hassle!
Canceling a subscription on Truelancer can be somewhat confusing due to various steps involved, including navigating the account settings and understanding their cancellation policy. Users may encounter issues if they fail to follow the precise procedures laid out by the platform, leading to frustration.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Truelancer subscription.
How to Cancel Truelancer: Step by Step
If you purchased through Truelancer Website:
Log into your account at truelancer.in.
Navigate to the Dashboard.
Select the Membership tab from the menu.
Find your active subscription under the Current Plans section.
Click on the Cancel button next to your subscription plan.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding your subscription cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Go to the Account Settings.
Select Payments and then Manage Automatic Payments.
Find the payment to Truelancer.
Click on Cancel to stop your subscription.
Confirm the cancellation when prompted.
If you purchased through a credit card:
Log into your account at truelancer.in.
Go to the Billing section of the Dashboard.
Locate your current billing details.
Click on Cancel Subscription.
Complete the cancellation process by following the onscreen instructions.
Check your email for a confirmation of your cancellation.
If you purchased through a third-party app store (for example, iOS or Android):
For iOS: Open the Settings app, tap on your name, then Subscriptions. Find Truelancer and select Cancel Subscription.
For Android: Open the Google Play Store, tap on the Menu (three lines), select Subscriptions, find Truelancer and choose Cancel Subscription.
Follow any additional prompts to confirm the cancellation.
How to Contact Truelancer
If you need assistance, here's how you can get in touch with Truelancer's support team.
Be direct: Start your cancellation request with a clear statement, such as "I would like to cancel my subscription immediately."
Use their chat support: Engage with the live chat feature if available, as response times may be quicker and more efficient than email.
Timing is crucial: Try to initiate cancellation at the end of your billing cycle to avoid being charged for another month.
Ask for confirmation: Request written confirmation of your cancellation to have a record in case of future disputes.
Be persistent: If your initial cancellation request is ignored, follow up with a second message or call to reinforce your intent.
Use social media: If you're not getting a response through traditional channels, consider tweeting or posting on their Facebook page to escalate your issue.
Leverage feedback forms: Be honest in feedback about your experience and mention your cancellation if it leads to better communication from support.
Stay calm and polite: Keeping a professional tone can sometimes lead to better results and may elicit more helpful responses from customer service agents.
Look for hidden fees: Before cancelling, double-check if there are any termination fees or conditions that could catch you off guard.
Utilize community advice: Browse Reddit or relevant forums for user experiences with similar cancellations that may provide additional tips that worked for them.
Why Do People Request Refunds from Truelancer
Lack of projects or opportunities available that match skills.
Poor customer support experience leading to frustration.
High service fees that reduce overall earnings.
Difficulty in finding suitable clients for their expertise.
Inconsistent income leading to financial instability.
Preference for alternative platforms that offer better features.
Unsatisfactory payment processes causing delays or complications.
Changes in personal circumstances making freelance work unviable.
Lack of skill development opportunities compared to expectations.
Issues with project quality leading to dissatisfaction with outcomes.
Truelancer Refund Script
Script
Copy
Dear Truelancer, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Truelancer Refund Policy
Truelancer offers a tiered membership system with a subscription model that allows users to cancel their subscription at any time. Upon cancellation, users retain access to their current membership benefits until the end of the billing period, but will not be charged for the subsequent cycle. It's important for users to review the specific terms associated with their chosen membership plan for detailed cancellation procedures.
The Easiest Way to Get a Truelancer Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Truelancer—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious of any potential early-cancellation fees or ambiguous terms that might lock you into a longer commitment than expected. Truelancer may have stipulations in their terms of service that require notice periods or charge for cancellations, so always review the fine print before subscribing. Ensure you fully understand the cancellation policy to avoid any surprises when you decide to end your membership.
Lack of projects or opportunities available that match skills.
Poor customer support experience leading to frustration.
High service fees that reduce overall earnings.
Difficulty in finding suitable clients for their expertise.
Inconsistent income leading to financial instability.
Preference for alternative platforms that offer better features.
Unsatisfactory payment processes causing delays or complications.
Changes in personal circumstances making freelance work unviable.
Lack of skill development opportunities compared to expectations.
Issues with project quality leading to dissatisfaction with outcomes.
Account Email Address
Subscription Type
Subscription ID or Reference Number
Date of Subscription Purchase
Payment Method Used
Reason for Cancellation
Contact Information
Confirmation of Subscription Details
Last Billing Date
Terms of Cancellation
Before cancelling your Truelancer subscription, be aware that you will lose access to premium features such as advanced project listings and enhanced visibility among clients. Additionally, any active contracts or projects may be affected, so ensure you fulfill your commitments. You'll also miss out on exclusive offers and access to a wider pool of potential clients. If you're considering rejoining in the future, your account history and previous ratings might be impacted.
Truelancer offers a tiered membership system with a subscription model that allows users to cancel their subscription at any time. Upon cancellation, users retain access to their current membership benefits until the end of the billing period, but will not be charged for the subsequent cycle. It's important for users to review the specific terms associated with their chosen membership plan for detailed cancellation procedures.
Yes, you will need your password to cancel your Truelancer subscription. If you've forgotten your password, you can easily reset it by visiting [this link](https://www.truelancer.com/reset-password). Once you have access, you can proceed with the cancellation process directly from your account settings.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Truelancer subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Truelancer account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Truelancer online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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