TrueSeaMoss offers sea moss products with a flexible subscription plan that lets you get regular shipments every month. You can change, pause, skip, or cancel your delivery anytime online, making it easy to manage your subscription. If you subscribe, your credit card will be billed every 30 days until you cancel. This is why you might see a recurring charge from them if you chose their subscription service.
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The cancellation process to cancel a subscription at TrueSeaMoss requires locating the subscription email, logging into or registering an account, verifying identity by email, and then clicking a clearly marked cancel button. Despite several steps, the instructions are straightforward and can be completed completely online without needing customer service intervention, making it relatively easy.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a TrueSeaMoss subscription.
How to Cancel TrueSeaMoss: Step by Step
If you purchased through TrueSeaMoss:
- Go to your email associated with your TrueSeaMoss order and find the subscription letter (check your spam and promotions folder).
- Click on the order number contained in the email, which will redirect you to the authorization page.
- If you are already registered, enter your registration data. If not, click on the highlighted yellow link to register.
- If you need to register, complete the registration by entering your details and clicking the "submit" button.
- Upon successful registration, you may see a message indicating that you need to check your email to verify your identity.
- After verifying your identity, you will be redirected to your personal account where you can access your subscriptions.
- To cancel or temporarily suspend your subscription, click on the link marked with a red "Cancel" marker located in the top right corner.
- You will need to confirm your cancellation again when prompted.
- After confirmation, you will return to your personal account, and a cancellation confirmation will be displayed at the top right.
- If you want to change your subscription product, click the "Add products" link and select from the list provided.
If you need assistance, here's how you can get in touch with TrueSeaMoss's support team.
Tips and Tricks for Getting a TrueSeaMoss Refund
- Act quickly: Cancel at least 24 hours before next billing cycle to avoid charges.
- Use clear, firm language: State you want to cancel immediately and no further charges are authorized.
- Contact support via email: Use support@trueseamoss.com to request cancellation and keep a copy of correspondence.
- Push escalation: If ignored, escalate politely but firmly by mentioning potential disputes or chargebacks.
- Document everything: Save all emails, screenshots, and confirmation messages as proof of cancellation attempts.
- Call your bank: If cancellations fail, consider cancelling the card or disputing charges through your bank.
- Look for a "Cancel" button: On the subscription management page, often marked in red at the top right.
- Try multiple contact methods: If email isn't responded to, try website contact forms or social media.
- Time your cancellation: Avoid last-minute attempts; allow time for the company to process the cancellation.
- Beware of "processed orders": Cancellations may not apply to orders already processed; plan accordingly.
Why Do People Request Refunds from TrueSeaMoss
- Difficulties canceling subscription despite requests, due to system errors or human error.
- Shipments sent after cancellation requests, causing unwanted charges.
- Refunds denied for shipments after cancellation due to company policies.
- Lack of clear notice about recurring charges at the time of purchase.
- Automatic shipment and billing continue after cancellation attempts.
- Email unsubscribe requests not processed correctly, leading to continued marketing emails.
- Disagreement or confusion about subscription terms at purchase.
- Customer frustration with poor customer service related to cancellations and refunds.
TrueSeaMoss Refund Script
Script
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Dear TrueSeaMoss, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
TrueSeaMoss Refund Policy
TrueSeaMoss allows you to cancel or temporarily suspend your subscription by accessing the subscription email, logging into your account, and clicking the red "Cancel" link in your subscription management page. Cancellations must be confirmed and completed at least 24 hours before the next billing cycle to avoid being charged for the upcoming shipment.
The Easiest Way to Get a TrueSeaMoss Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from TrueSeaMoss—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
TRUE SEAMOSS TRU E SEAMOSS TRUESEA MOSS TRU-SEAMOSS.COM TRUESEA MOSS USA
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