The Ultimate Step by Step Guide to Cancelling a Truly Pops Subscription or Membership (trulypops.com)
By
Bella K.
|
Published
September 8, 2025
|
Updated
September 9, 2025
Truly Pops is all about bringing a delightful assortment of gourmet popsicles right to your doorstep. They offer a subscription service where you can choose your favorite flavors and get a regular delivery, so you never run out of your frozen treats. Whether you're looking to cool down on a hot day or try something new, Truly Pops makes it easy to enjoy tasty pops with just a few clicks!
Canceling a subscription can vary in difficulty based on the platform's process and customer service responsiveness. Users may experience some obstacles if they cannot find clear instructions or if the cancellation process isn't straightforward.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Truly Pops subscription.
How to Cancel Truly Pops: Step by Step
If you purchased through the Truly Pops website:
Visit the Truly Pops website at trulypops.com.
Log in to your account using your registered email and password.
Navigate to the Account Settings section.
Select Manage Subscriptions.
Find the subscription you wish to cancel.
Click on the Cancel Subscription option next to the relevant subscription.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email once your cancellation is successful.
If you purchased through PayPal:
Log in to your PayPal account at paypal.com.
Click on the Gear Icon to access Settings.
Select Payments from the menu.
Click on Manage Preapproved Payments.
Locate Truly Pops in the list of merchants.
Click on Cancel next to the Truly Pops subscription.
Confirm the cancellation when prompted.
If you purchased through the Apple App Store:
Open the Settings app on your device.
Tap on your name at the top to access your Apple ID.
Select Subscriptions.
Find and select the Truly Pops subscription.
Tap on Cancel Subscription.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu Icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Find the Truly Pops subscription in your active subscriptions.
Tap on it and select Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through a gift card:
Contact Truly Pops customer support via the website's Contact Us page.
Provide your order details and inform them you wish to cancel your subscription.
Wait for a reply confirming your cancellation.
How to Contact Truly Pops
If you need assistance, here's how you can get in touch with Truly Pops's support team.
Contact Customer Service directly via chat or phone; be polite but firm about your desire to cancel.
Use specific language; state you are canceling rather than asking to cancel.
Timing matters; call during non-peak hours to avoid long wait times and rushed representatives.
If online options are available, complete the cancellation form without hesitation.
Escalate the issue to a supervisor immediately if the first representative pushes back.
Document everything; take screenshots or write down names, times, and reference numbers of communications.
Cancel via email if phone calls are unresponsive; include a clear subject line like 'Request to Cancel Subscription.'
Try to cancel just before billing to avoid unwanted charges.
Use social media to express dissatisfaction; companies may respond quicker to public inquiries.
If you’re met with resistance, mention competitor services you are considering, creating urgency for them to assist in the cancellation.
Be persistent; if unsuccessful the first time, try again later with a different representative.
Why Do People Request Refunds from Truly Pops
Financial constraints causing reconsideration of expenses.
Unsatisfactory product quality not meeting expectations.
Infrequent usage leading to the decision that the subscription is no longer needed.
Better offers or alternatives found from competitors.
Lack of variety in available products.
Changing personal preferences or dietary needs.
Customer service issues encountered during interactions.
Difficulty in managing the subscription or cancellation process.
Receiving incorrect orders or fulfillment errors.
Loss of interest in the product category over time.
Truly Pops Refund Script
Script
Copy
Dear Truly Pops, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Truly Pops Refund Policy
Truly Pops offers a flexible membership subscription that can be easily cancelled at any time through your account settings. To ensure no further charges, cancellations should be made before the next billing cycle. For any issues or assistance, customers can reach out to their support team.
The Easiest Way to Get a Truly Pops Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Truly Pops—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Truly Pops may use strategies like requiring users to navigate multiple steps to cancel or offering a discount to discourage immediate cancellation. Always check for any hidden early-cancellation fees or terms that may lock you into a longer commitment. Be cautious of fine print, as it could lead to additional charges if you decide to opt-out.
Financial constraints causing reconsideration of expenses.
Unsatisfactory product quality not meeting expectations.
Infrequent usage leading to the decision that the subscription is no longer needed.
Better offers or alternatives found from competitors.
Lack of variety in available products.
Changing personal preferences or dietary needs.
Customer service issues encountered during interactions.
Difficulty in managing the subscription or cancellation process.
Receiving incorrect orders or fulfillment errors.
Loss of interest in the product category over time.
Account Login Credentials (username and password)
Subscription Details (type of subscription and billing cycle)
Payment Information (last payment method used)
Account Email Address (associated with the subscription)
Order Number (if applicable)
Customer Support Contact (if needed for assistance)
Cancellation Policy (to understand any fees or conditions)
Desired Cancellation Date (when you wish to stop the service)
Before cancelling your Truly Pops subscription, be aware that you'll lose access to exclusive flavors and limited-time offers available only to members. Additionally, any accumulated loyalty points or rewards will be forfeited upon cancellation. It's also important to check if there's a cancellation fee or notice period, as this could impact your current billing cycle. Consider whether you might want to pause your subscription instead, as this option may allow you to retain some benefits without the full commitment.
Truly Pops offers a flexible membership subscription that can be easily cancelled at any time through your account settings. To ensure no further charges, cancellations should be made before the next billing cycle. For any issues or assistance, customers can reach out to their support team.
To cancel your subscription with Truly Pops, you will indeed need your password for authentication. If you've forgotten it, you can easily reset it by visiting [this link](https://trulypops.com/reset-password). If you have any questions or need further assistance, don't hesitate to reach out to their customer support.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Truly Pops subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Truly Pops account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Truly Pops online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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