The Ultimate Step by Step Guide to Cancelling a Truly Small Subscription or Membership (trulysmall.com)
By
Bella K.
|
Published
August 12, 2025
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Updated
August 13, 2025
Truly Small helps small businesses manage their finances by offering easy-to-use tools for tracking expenses and income. They provide subscription services that ensure you can keep your bills organized and up-to-date without the hassle. If you've been billed by them, it's likely for their ongoing support in simplifying your bookkeeping, making it easier for you to focus on running your business!
Cancelling a subscription with Truly Small is relatively straightforward, typically requiring just a few steps online. However, some users may encounter minor hurdles if they are not familiar with the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Truly Small subscription.
How to Cancel Truly Small: Step by Step
If you purchased through TrulySmall.com:
Visit the Truly Small website at trulysmall.com.
Log in to your account using your registered email and password.
Navigate to the Account Settings section.
Select Subscriptions from the menu options.
Locate the subscription you wish to cancel.
Click on the Cancel Subscription button next to the active subscription.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through Apple App Store:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Find the Truly Small subscription in the list.
Tap on the subscription and select Cancel Subscription.
Confirm the cancellation by following the on-screen instructions.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap the menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Find and select the Truly Small subscription.
Tap on Cancel Subscription.
Follow any additional prompts to confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Settings gear icon.
Select Payments.
Click on Manage pre-approved payments.
Find Truly Small in the list and click on it.
Select Cancel to stop future payments.
Confirm the cancellation when prompted.
If you purchased through a third-party service:
Log in to your account on the third-party service’s website.
Locate the billing or subscriptions section of the account.
Find the Truly Small subscription listed.
Select the option to Cancel Subscription.
Confirm the cancellation according to the instructions provided.
How to Contact Truly Small
If you need assistance, here's how you can get in touch with Truly Small's support team.
Contact Customer Support Immediately: Reach out via phone or chat as soon as you decide to cancel.
Be Polite but Firm: Use a friendly tone but clearly state that you want to cancel.
Ask for Confirmation: Request written confirmation of your cancellation to avoid future charges.
Use the "Trial Period" Angle: Mention that you’re still within the trial period if applicable to strengthen your case.
Quote Competitors: Bring up competitors’ pricing or better offers to persuade them.
Escalate if Necessary: If the first representative is unhelpful, ask to speak to a manager.
Timing is Key: Choose non-peak hours to call for quicker service.
Document Everything: Keep records of all communications, including dates and names of representatives.
Utilize Social Media: If you're having trouble, posting on social media platforms can expedite responses.
Check Your Bank Statement: Monitor for any unauthorized charges after cancellation, and dispute them if needed.
Why Do People Request Refunds from Truly Small
No longer need the service
Financial constraints
Unsatisfactory customer service
Too many recurring charges
Lack of usage
Better alternatives available
Service quality decline
Change in personal circumstances
Difficulty in managing multiple subscriptions
Concerns about data privacy
Truly Small Refund Script
Script
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Dear Truly Small, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Truly Small Refund Policy
Truly Small offers a flexible cancellation policy allowing members to cancel their subscription at any time without incurring additional fees. Cancellations will take effect at the end of the current billing cycle, ensuring that users can continue to enjoy services until their paid period concludes.
The Easiest Way to Get a Truly Small Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Truly Small—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious of potential hurdles when trying to cancel your Truly Small subscription. They may employ tactics like requiring advance notice for cancellation, embedding tough-to-find cancellation links, or imposing early-cancellation fees. Always read the fine print in your contract to avoid unexpected charges.
No longer need the service
Financial constraints
Unsatisfactory customer service
Too many recurring charges
Lack of usage
Better alternatives available
Service quality decline
Change in personal circumstances
Difficulty in managing multiple subscriptions
Concerns about data privacy
Account Information: Username or email associated with the account
Subscription Plan: Details about the current subscription plan
Billing Information: Payment method used for the subscription
Cancellation Policy: Understanding of the cancellation terms and conditions
Reason for Cancellation: Optional, but may be required or helpful
Confirmation of Cancellation: Request for confirmation post-cancellation
Contact Information: Customer service contact details for assistance
Cancellation Deadline: Awareness of any specific deadlines for cancellation
Previous Communications: Any prior communication regarding the subscription
Before cancelling your Truly Small subscription, be aware that you will lose access to all premium features, including advanced analytics and premium support, which can significantly enhance your experience. Additionally, any saved documents or templates might not be retrievable once your account is deactivated, so make sure to export any important data beforehand. Lastly, consider any ongoing billing cycles; cancelling might not take effect until the end of your current billing period, ensuring you still have access until that time.
Truly Small offers a flexible cancellation policy allowing members to cancel their subscription at any time without incurring additional fees. Cancellations will take effect at the end of the current billing cycle, ensuring that users can continue to enjoy services until their paid period concludes.
To cancel your subscription with Truly Small, you will need to log in to your account, which requires your password. If you've forgotten your password, you can easily reset it by visiting [this link](https://trulysmall.com/reset-password). Once you're logged in, you can proceed with the cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Truly Small subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Truly Small account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Truly Small online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Truly Small Truly Small LLC Truly Small Inc. trulysmall.com Truly Small Subscription Truly Small Services
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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