The Ultimate Step by Step Guide to Cancelling a Truly Unusual Subscription or Membership (trulyunusual.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Truly Unusual is a fun subscription service that offers unique and quirky products delivered right to your door. They focus on bringing you interesting items that make everyday life a little more exciting. If you see a charge from them, it's likely for a monthly subscription that keeps the surprises coming. Perfect for anyone who loves a little adventure in their shopping!
Cancelling a subscription involves a straightforward online process, but it may require navigating a few steps. Additionally, customer service options may vary in responsiveness, which can affect the cancellation experience.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Truly Unusual subscription.
How to Cancel Truly Unusual: Step by Step
If you purchased through trulyunusual.com:
Visit trulyunusual.com.
Log in to your account using your email address and password.
Navigate to the Account section from the top menu.
Select Subscriptions from the dropdown options.
Locate the subscription you wish to cancel.
Click on the Cancel Subscription button next to the relevant service.
Follow the on-screen prompts to confirm your cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top.
Select Subscriptions.
Find and select your trulyunusual.com subscription.
Tap on Cancel Subscription at the bottom of the screen.
Confirm your cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon at the top right.
Select Payments & subscriptions.
Tap on Subscriptions.
Find your trulyunusual.com subscription and select it.
Tap on Cancel subscription.
Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Settings gear icon.
Select Payments from the menu.
Under Manage pre-approved payments, click Manage.
Find your trulyunusual.com subscription and click on it.
Click on Cancel to stop the payment.
Confirm the cancellation when prompted.
How to Contact Truly Unusual
If you need assistance, here's how you can get in touch with Truly Unusual's support team.
Tips and Tricks for Getting a Truly Unusual Refund
Document Everything: Keep a record of each interaction, including dates, times, and names of representatives.
Use Clear Language: Be direct and concise in your cancellation request; avoid overly polite language that might confuse the urgency.
Ask for a Supervisor: If the first representative isn’t helpful, politely ask to escalate to a supervisor immediately.
Timing Matters: Call during off-peak hours (early mornings or late evenings) for shorter wait times.
Be Persistent: If you’re met with resistance, reiterate your cancellation request clearly and firmly until they comply.
Leverage Feedback: Mention negative experiences or dissatisfaction as a reason for cancellation to gain leverage.
Follow Up: After the cancellation, monitor your bank statements and follow up if you see any charges after confirmation.
Use Social Media: Sometimes posting on social media can expedite the process, as companies often respond quickly to public complaints.
Keep it Professional: Don’t let emotions get the best of you; remaining calm can lead to better outcomes.
Request Written Confirmation: Insist on receiving a confirmation email or document of your cancellation for your records.
Why Do People Request Refunds from Truly Unusual
High Costs - Membership fees increase beyond budget.
Limited Usage - Members aren't using the service enough to justify the cost.
Unsatisfactory Experience - Quality of products or services doesn't meet expectations.
Change in Interests - Shift in personal hobbies or needs.
Difficulties with Customer Service - Poor support experience leads to frustration.
Technical Issues - Frequent problems with website or app functionality.
No New Content - Lack of new offerings causes boredom.
Life Changes - Moving, changing jobs, or other life events that affect usage.
Better Alternatives - Discovery of a more appealing service or product elsewhere.
Cancellation Fees - Charges make the cancellation process feel unfair.
Infrequent Communication - Lack of engagement or updates from the service.
Subscription Fatigue - Overwhelmed by multiple subscriptions or memberships.
Truly Unusual Refund Script
Script
Copy
Dear Truly Unusual, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Truly Unusual Refund Policy
Truly Unusual allows members to cancel their subscription at any time through their account settings, ensuring no further charges will occur after cancellation. Members may continue to access benefits until the end of their billing cycle, with any charges not refundable.
The Easiest Way to Get a Truly Unusual Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Truly Unusual—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when considering cancellation options with Truly Unusual, as they may have terms that include auto-renewal or require notice before cancellation to avoid being charged for the next billing cycle. Always read the fine print for any potential early-cancellation fees or specific cancellation procedures that could complicate the process. It's essential to verify the terms you've agreed to, as they might include lock-in periods or restrictions.
High Costs - Membership fees increase beyond budget.
Limited Usage - Members aren't using the service enough to justify the cost.
Unsatisfactory Experience - Quality of products or services doesn't meet expectations.
Change in Interests - Shift in personal hobbies or needs.
Difficulties with Customer Service - Poor support experience leads to frustration.
Technical Issues - Frequent problems with website or app functionality.
No New Content - Lack of new offerings causes boredom.
Life Changes - Moving, changing jobs, or other life events that affect usage.
Better Alternatives - Discovery of a more appealing service or product elsewhere.
Cancellation Fees - Charges make the cancellation process feel unfair.
Infrequent Communication - Lack of engagement or updates from the service.
Subscription Fatigue - Overwhelmed by multiple subscriptions or memberships.
Email address associated with the account
Account number or membership ID
Billing information (last four digits of the credit card used)
Subscription type (e.g., monthly, annual)
Reason for cancellation
Confirmation of cancellation policy
Specific cancellation deadline (if applicable)
Supporting documentation (if required)
Contact details for customer support
Before cancelling your Truly Unusual subscription, be aware that you'll lose access to exclusive content, including unique articles and member-only features. Additionally, any ongoing promotions or discounts may no longer be available once you cancel. It's also crucial to check if there are any cancellation fees or notice periods required, as this might affect your billing cycle. Make sure to download or save any personal data or preferences associated with your account before proceeding.
Truly Unusual allows members to cancel their subscription at any time through their account settings, ensuring no further charges will occur after cancellation. Members may continue to access benefits until the end of their billing cycle, with any charges not refundable.
To cancel your subscription on Truly Unusual, you will need to log in, which requires your password. If you've forgotten your password, you can reset it by visiting [this link](https://trulyunusual.com/reset-password). Unfortunately, you won't be able to cancel without logging in, so make sure to have your password handy or reset it if necessary.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Truly Unusual subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Truly Unusual account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Truly Unusual online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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