Tumble-Bee sells rock tumblers that help you polish and smooth rocks at home. They offer a few different sizes of tumblers starting from about $99, and you can buy one directly from their website. While they take many types of payment, there is no information about subscriptions or ongoing billing, so if you see charges from them, it’s likely from a one-time purchase or replacement parts. It's a handy tool if you enjoy rock collecting and want to make your stones look great.
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The cancellation process for Tumble-Bee subscriptions is not clearly outlined on their website, requiring users to contact the company via phone or email within specific business hours. This indirect cancellation method adds some friction and delay, but it is still manageable compared to more restrictive subscription services.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Tumble subscription.
How to Cancel Tumble: Step by Step
If you purchased through the Tumble Bee website:
- Go to the Tumble Bee website and log into your account using your credentials.
- Navigate to the Account Settings section, typically found in the top right corner of the page.
- Select Subscriptions or Billing to view your active subscriptions.
- Find the subscription you wish to cancel and click on Manage Subscription.
- Select Cancel Subscription and follow the prompts to confirm your cancellation.
If you purchased through Apple:
- Open the Settings app on your iOS device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select your Tumble Bee subscription.
- Tap on Cancel Subscription and confirm your choice.
If you purchased through Google Play:
- Open the Google Play Store.
- Tap on the Menu icon (three horizontal lines) and select Subscriptions.
- Find your Tumble Bee subscription in the list.
- Tap on it and select Cancel Subscription.
- Follow the on-screen instructions to confirm your cancellation.
If you need assistance, here's how you can get in touch with Tumble's support team.
Tips and Tricks for Getting a Tumble Refund
- Contact customer support via multiple channels: Email, phone, and even certified letters escalate the seriousness of your cancellation request.
- Be persistent and prepared for delays: Expect hold times, transfers, and system errors; remain calm and keep trying.
- Use clear, firm language: State explicitly you want to cancel your subscription immediately and want confirmation of cancellation.
- Leverage timing: Cancel right before the next billing cycle to avoid being charged again.
- Use platform-specific cancellation paths: For app-based subscriptions, cancel through iOS/Android subscription management or iTunes/App Store.
- Document everything: Save emails, chat transcripts, screenshots, and cancellation confirmations as proof.
- Escalate when needed: If basic customer service stalls, ask to speak to supervisors or higher-level support.
- Dispute charges with your bank or card issuer: If cancellations fail but charges continue, contact your bank to dispute payments.
- Delete the app if subscribed via mobile store: Sometimes deleting the app triggers prompts or cancellation options.
- Use social pressure: Posting on public forums or social media sometimes prompts companies to act faster.
- Freeze your payment method: Temporarily blocking the card or payment method forces company contact for subscription resolution.
- Check subscription management sections: Scan account settings thoroughly on the website or app for obscure or hidden cancellation options.
- Threaten to complain to regulatory bodies: Mentions of escalating a complaint to agencies like FTC can push companies to cancel swiftly.
- Beware of traps and auto-renewals: Watch for fine print that might enroll you in new trials or renewals upon cancellation.
Why Do People Request Refunds from Tumble
- Cancelling within the first three days from enrollment date allows cancellation without penalty or further obligation.
- Doctor’s order disabling physical participation for more than six months due to significant physical disability.
- Death of the member relieves the estate from any further payment obligations.
- Relocation if moving residence more than 25 miles away from any health club operated by Tumble Bee.
- When services cease to be offered as stated in the contract.
- Refund conditions for class tuition: Refunds (minus attended classes and a $15 processing fee) are allowed with written cancellation notification by the end of a child's second scheduled class; no refunds after the third class.
Tumble Refund Script
Script
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Dear Tumble, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Tumble Refund Policy
Tumble's subscription policy is a recurring purchase where customers authorize charges at the listed prices, frequency, and dates until the order is fulfilled or they cancel if permitted. To cancel, customers can stop using the service, but specific detailed cancellation instructions are not explicitly provided on their website.
The Easiest Way to Get a Tumble Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Tumble—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Tumble Bee TumbleBee tumble-bee.com TumbleBeeOrders Tumble Bee Inc Tumble Bee Online
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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