TuneIn is a service that lets you listen to live radio, sports, news, music, and podcasts all in one app. They offer a free version with lots of content, but if you subscribe to TuneIn Premium for about $10 a month, you get extra benefits like unlimited audiobooks, live NHL games, major motorsports and college sports, plus hundreds of commercial-free music stations and news with fewer ads. So if you see a charge from TuneIn, it’s probably for this Premium subscription that enhances your listening experience.
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The cancellation process is straightforward, done online via TuneIn's website with clear step-by-step instructions that are easy to follow without needing to contact support or navigate complex menus. Users can cancel directly from their account settings and complete the cancellation in a few clicks.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a TuneIn subscription.
How to Cancel TuneIn: Step by Step
If you purchased through TuneIn.com:
- Go to the TuneIn.com website and sign into your account.
- Select Settings from the drop-down menu.
- Click on the Subscription tab.
- Select Cancel Subscription.
- Click Complete Cancellation.
If you need assistance, here's how you can get in touch with TuneIn's support team.
Phone
The phone is not available.
Site
The site is not available.
Tips and Tricks for Getting a TuneIn Refund
- Cancel directly through the app store or platform where you initially purchased the TuneIn subscription (Google Play, Apple App Store, etc.) as website cancellation often fails.
- Log into your TuneIn account and check under Subscriptions or Payment Settings, but be prepared for these pages to sometimes be blank or non-functional.
- If the subscription page is blank or doesn’t have a cancel option, contact TuneIn support via email explaining your cancellation request; persistence may be needed.
- Use clear, firm language in communications: state that you want to cancel immediately and request a confirmation email once done.
- Keep records of all communications, including emails and support ticket numbers, for escalation if charges continue.
- If cancellation through TuneIn and the app stores fails, consider disputing charges with your credit card company as a last resort.
- Check if your subscription is linked to a device (like Rivian infotainment system), which may require cancellation through the device’s platform instead of TuneIn directly.
- Cancel before the trial period ends or the next billing cycle to avoid unexpected charges.
- For difficult cases, escalate by replying firmly to support emails or requesting higher-level assistance.
- Some users suggest deleting the TuneIn account does not cancel subscriptions, so don’t rely on that method alone.
- Timing matters: attempt cancellation during business hours for quicker support response.
- Use the ‘Subscription’ tab cautiously; some users report no active subscription showing despite ongoing charges; in these cases, insist on support intervention.
Why Do People Request Refunds from TuneIn
- Accidental subscriptions leading to unwanted charges.
- Difficulty or frustration in canceling the subscription due to a complicated cancellation process.
- Cost concerns where users feel the subscription is not worth the price.
- Ads still present even with TuneIn Premium, especially ads embedded into local station broadcasts.
- Preference for free local streaming without paid premium features.
- Multiple commercials in a row from both TuneIn and local stations.
- Lack of desired content like live national sports/news which some users do not need.
TuneIn Refund Script
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Dear TuneIn, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
TuneIn Refund Policy
TuneIn Premium subscribers can cancel their membership anytime. If you cancel before the next payment due date, you will not be charged again. To cancel, sign into your TuneIn account on the website, go to Settings, select the Subscription tab, click Cancel Subscription, and then Complete Cancellation.
The Easiest Way to Get a TuneIn Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from TuneIn—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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