The Ultimate Step by Step Guide to Cancelling a Turf Hop Subscription or Membership (turfhop.com)
By
Bella K.
|
Published
August 21, 2025
|
Updated
August 22, 2025
Turf Hop is a service that helps make lawn care easy for homeowners. They offer subscription plans for regular lawn mowing, fertilization, and more, so you can keep your yard looking great without the hassle. If you're getting billed by them, it’s likely for your ongoing lawn care services that you signed up for, making sure your grass stays healthy and well-kept.
Cancelling a subscription can be somewhat straightforward but may involve navigating customer support or an online portal. Some users might find it slightly frustrating if they encounter obstacles or unclear processes.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Turf Hop subscription.
How to Cancel Turf Hop: Step by Step
If you purchased through turfhop.com:
Go to turfhop.com and log in to your account.
Navigate to the Profile section of your account.
Click on Subscriptions.
Select the subscription you wish to cancel.
Click on the Cancel Subscription button.
Follow the prompts to confirm cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple:
Open the App Store on your iPhone or iPad.
Tap on your profile icon in the top right corner.
Select Subscriptions.
Find and select your Turf Hop subscription.
Tap on Cancel Subscription.
Follow the prompts to confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Select your Turf Hop subscription.
Tap on Cancel subscription.
Follow the prompts to confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on Profile in the top right corner.
Select Account Settings.
Under the Payments tab, click on Manage Pre-approved Payments.
Find and select Turf Hop from the list.
Click on Cancel to stop the payments.
You will receive an email confirmation of your cancellation.
How to Contact Turf Hop
If you need assistance, here's how you can get in touch with Turf Hop's support team.
Document Everything: Keep a record of your account details, previous communications, and any relevant dates.
Timing Matters: Try to cancel right before your billing cycle to avoid being charged again.
Use Clear Language: Be straightforward in your communication—state your intention to cancel without ambiguity.
Escalate if Necessary: If the first representative is unhelpful, politely ask to speak with a supervisor.
Leverage Social Media: Post on social media platforms tagging Turf Hop to get a quicker response and resolution.
Watch for Offers: Some users report that mentioning current promotional offers helps in negotiating a cancellation.
Submit a Formal Request: Consider sending a formal email or letter to their customer service to create a paper trail.
Be Persistent: If you encounter pushback, remain calm and re-emphasize your desire to cancel.
Check for Hidden Fees: Ask explicitly about any cancellation fees that might apply.
Look for a Chat Option: If available, use live chat for potentially quicker resolution and less frustration.
Why Do People Request Refunds from Turf Hop
Financial constraints preventing continued membership.
Lack of time to fully utilize the services offered.
Unsatisfactory customer service experiences.
Change in personal circumstances such as relocation.
Availability of better alternatives on the market.
Not using the service frequently enough to justify the cost.
Difficulty in navigating the platform or services.
Dissatisfaction with early experiences not meeting expectations.
Desire to simplify financial commitments.
Changing interest in the types of activities offered.
Turf Hop Refund Script
Script
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Dear Turf Hop, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Turf Hop Refund Policy
Turf Hop allows members to cancel their subscription at any time without penalties. Cancellations can be made through the member account settings, and all billing will cease at the end of the current billing cycle.
The Easiest Way to Get a Turf Hop Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Turf Hop—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Turf Hop may employ tactics like requiring you to navigate through multiple steps or confirmations to cancel your subscription, which can be frustrating. Always check for any hidden clauses regarding early cancellation fees or minimum contract terms that might lock you in. Carefully review their cancellation policy to avoid unexpected charges or complications.
Financial constraints preventing continued membership.
Lack of time to fully utilize the services offered.
Unsatisfactory customer service experiences.
Change in personal circumstances such as relocation.
Availability of better alternatives on the market.
Not using the service frequently enough to justify the cost.
Difficulty in navigating the platform or services.
Dissatisfaction with early experiences not meeting expectations.
Desire to simplify financial commitments.
Changing interest in the types of activities offered.
Email address associated with the account
Account number or subscription ID
Payment method used for the subscription
Reason for cancellation (optional)
Customer support phone number (if needed)
Confirmation of cancellation request
Subscription details (type, duration, etc.)
Any outstanding payments or charges
Before canceling your Turf Hop subscription, be aware that you'll lose access to premium features such as personalized turf recommendations and exclusive member discounts on products and services. Additionally, any ongoing loyalty rewards or points will expire, so consider using them before canceling. It's also important to review the cancellation policy, as there may be specific guidelines or notice periods required to avoid being charged for the next billing cycle.
Turf Hop allows members to cancel their subscription at any time without penalties. Cancellations can be made through the member account settings, and all billing will cease at the end of the current billing cycle.
To cancel your Turf Hop subscription, you will need your password to access your account settings. If you've forgotten your password, you can reset it by visiting https://turfhop.com/reset-password. Make sure to have your login details ready to ensure a smooth cancellation process.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Turf Hop subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Turf Hop account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Turf Hop online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Turf Hop Turf Hop LLC Turf Hop Inc TurfHop.com Turf Hop Services TurfHop Payments THop TurfHop
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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