The Ultimate Step by Step Guide to Cancelling a Twisted Treat Subscription or Membership (twisteetreat.com)
By
Bella K.
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Published
Invalid Date
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Updated
August 20, 2025
Twisted Treat specializes in delivering delicious ice cream and dessert treats right to your door. They offer fun subscription plans, so you can get a regular supply of your favorite flavors without having to order each time. It's perfect for anyone who loves sweet surprises and wants to make dessert a regular treat in their life. If you've seen a charge from them, it’s likely for your subscription that brings you tasty goodies every month!
Cancelling a subscription with Twisted Treat is moderately challenging due to potential requirements for customer verification and navigating their website. However, it is not excessively complicated, which keeps the difficulty lower.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Twisted Treat subscription.
How to Cancel Twisted Treat: Step by Step
If you purchased through Twisted Treat website:
Visit the Twisted Treat website and log in to your account.
Navigate to the Account Settings section.
Select Subscriptions or Billing from the menu.
Locate your current subscription and click on Manage Subscription.
Select Cancel Subscription.
Follow the prompts to confirm cancellation.
Check your email for a cancellation confirmation message.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your name at the top.
Select Subscriptions.
Find Twisted Treat in the list of subscriptions.
Tap on the subscription and select Cancel Subscription.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Find Twisted Treat in the list and select it.
Tap on Cancel Subscription.
Confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Select Settings (gear icon) in the upper right corner.
Go to the Payments tab.
Click on Manage Automatic Payments.
Find the Twisted Treat subscription and click on it.
Select Cancel to stop the payments.
If you purchased through another third-party service:
Log in to your account on the third-party service.
Navigate to the Subscriptions or Billing section.
Find Twisted Treat in your list of active subscriptions.
Select Cancel Subscription.
Follow any additional prompts to confirm the cancellation.
How to Contact Twisted Treat
If you need assistance, here's how you can get in touch with Twisted Treat's support team.
Tips and Tricks for Getting a Twisted Treat Refund
Be Polite: Start your conversation with a friendly tone, it can make them more willing to help.
Know Your Billing Cycle: Call just before the billing date to reduce the chance of being charged again.
Use Specific Language: Clearly state "I want to cancel my subscription" rather than asking if you can cancel.
Ask for Confirmation: Request an email confirmation of your cancellation to keep records.
Check for Offers: Mention you've seen lower prices to see if they offer discounts to keep you as a member.
Escalate If Necessary: If the first representative can’t help, politely ask to speak to a supervisor.
Be Persistent: If they push back, calmly repeat your request to cancel without deviating.
Document Everything: Keep notes of names, dates, and what was discussed for any future reference.
Use Email: If phone calls aren’t working, send a cancellation request via email for a record.
Timing is Key: Try to call during off-peak hours when representatives might be more relaxed and willing to assist.
Consider Cancellation through Social Media: Some users report better results when reaching out via Twitter or Facebook.
Look for Hidden Fees: If told you can’t cancel due to a charge, ask for a detailed explanation of that fee.
Use Cancellation Scripts: Find or create a script that clearly outlines your cancellation request and key points.
Be Ready for Retention Offers: Prepare to decline any offers to stay if you’re firm on cancellation.
Why Do People Request Refunds from Twisted Treat
High costs compared to similar services.
Inconsistent quality of products or services.
Limited selections that do not meet preferences.
Frequent billing errors or discrepancies.
Difficulty in canceling subscriptions.
Unsatisfactory customer service experiences.
Change in financial situation requiring budget cuts.
Lack of use or perceived value in the service.
Relocation that affects service availability.
Desire for more sustainable or eco-friendly options.
Adverse reactions to products, such as allergens.
Special promotions from competitors that are more attractive.
Twisted Treat Refund Script
Script
Copy
Dear Twisted Treat, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Twisted Treat Refund Policy
Twisted Treat allows members to cancel their subscription at any time through their account settings. However, cancellations take effect at the end of the current billing cycle, meaning that members will retain access until the next payment is due. There are no refunds for any partially used billing periods.
The Easiest Way to Get a Twisted Treat Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Twisted Treat—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Twisted Treat may implement tactics like requiring notice during a specific billing cycle or presenting a complicated cancellation process that can lead to oversights. Always read the fine print for terms regarding cancellation policies, potential early termination fees, or automatic renewals that could trap you in a longer commitment than expected.
High costs compared to similar services.
Inconsistent quality of products or services.
Limited selections that do not meet preferences.
Frequent billing errors or discrepancies.
Difficulty in canceling subscriptions.
Unsatisfactory customer service experiences.
Change in financial situation requiring budget cuts.
Lack of use or perceived value in the service.
Relocation that affects service availability.
Desire for more sustainable or eco-friendly options.
Adverse reactions to products, such as allergens.
Special promotions from competitors that are more attractive.
Account Email Address
Account Username
Full Name
Subscription Type
Billing Information
Last Payment Date
Reason for Cancellation
Customer Service Contact Number
Order Confirmation Number
Any Relevant Email Correspondence
Before cancelling your Twisted Treat subscription, be aware that you will lose access to exclusive seasonal flavors and discounts available only to members. Additionally, any saved rewards or points may expire, so it’s worth checking your balance before making the decision. Cancelling could also impact any ongoing promotions you’re currently benefiting from, so consider reaching out to customer support for potential retention offers or to discuss your options.
Twisted Treat allows members to cancel their subscription at any time through their account settings. However, cancellations take effect at the end of the current billing cycle, meaning that members will retain access until the next payment is due. There are no refunds for any partially used billing periods.
To cancel your subscription for Twisted Treat, you will need your password to access your account settings. If you've forgotten your password, you can easily reset it by visiting this link: [Reset Password](https://twistedtreat.com/forgot-password). Make sure to have your password handy to ensure a smooth cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Twisted Treat subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Twisted Treat account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Twisted Treat online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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