The Ultimate Step by Step Guide to Cancelling an UltraVPN Subscription or Membership (ultravpn.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
UltraVPN is a service that helps keep your online activities private and secure by masking your IP address and encrypting your internet connection. They offer subscriptions that allow you to access their network of servers around the world, making it easier to browse the web safely and access content from different regions. If you've signed up for a plan, you might see a monthly or yearly charge, depending on what you chose.
Cancelling a subscription to UltraVPN requires navigating through their website and may involve multiple steps, which some users might find confusing. Additionally, there may be a requirement to contact customer support for assistance, adding to the complexity.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a UltraVPN subscription.
How to Cancel UltraVPN: Step by Step
If you purchased through the UltraVPN website:
Visit ultravpn.com and log in to your account.
Go to the Account Settings section.
Select Billing.
Click on Manage Subscription.
Select Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Select Settings (gear icon) in the top right corner.
Click on Payments.
Select Manage Automatic Payments.
Find the UltraVPN payment and click on it.
Click on Cancel to stop future payments.
If you purchased through the Apple App Store:
Open the Settings app on your iPhone or iPad.
Tap your name at the top to access your Apple ID settings.
Select Subscriptions.
Find and tap on UltraVPN.
Select Cancel Subscription and confirm.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Find and select UltraVPN.
Tap on Cancel Subscription and follow the prompts to confirm.
If you purchased through a gift card:
If your subscription was activated with a gift card, you will need to log into your account on ultravpn.com.
Navigate to Account Settings and go to Billing.
Select Manage Subscription and proceed to cancel.
Confirm the cancellation when prompted.
How to Contact UltraVPN
If you need assistance, here's how you can get in touch with UltraVPN's support team.
Contact customer support via live chat for immediate assistance; users report quicker resolutions this way.
Be direct and concise in your request; clearly state you want to cancel your subscription.
Mention a specific billing issue or concern to strengthen your case for cancellation.
Use social media to reach out if initial attempts fail; sometimes public visibility expedites the process.
Ask about 'unsubscribing fees' or 'exit conditions' as a tactic to negotiate easier cancellation.
Do it right before the billing cycle to avoid getting charged for another month post-cancellation.
Escalate to a supervisor if the first line of support isn't helpful; persistence often pays off.
Document all communications; keep records of chat transcripts and emails as proof of your cancellation request.
Be polite but firm in your communication; a friendly tone can motivate agents to help you more.
Check for hidden terms in emails or agreements that require specific cancellation methods instructions.
Why Do People Request Refunds from UltraVPN
High monthly fees compared to alternatives.
Unsatisfactory connection speeds or reliability.
Poor customer service experiences.
Limited server options or locations.
Incompatibility with certain devices or platforms.
Change in personal circumstances leading to reduced usage.
Privacy concerns regarding data logging.
Software bugs or usability issues.
Renewal confusion due to unclear billing cycles.
Finding a better alternative that meets their needs.
UltraVPN Refund Script
Script
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Dear UltraVPN, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
UltraVPN Refund Policy
UltraVPN allows users to cancel their membership at any time through their account settings. Any cancellation will take effect at the end of the current billing cycle, and users will retain access to the service until then, with no refunds for partial-month usage.
The Easiest Way to Get a UltraVPN Refund
If you're frustrated trying to cancel your subscription, membership, or bill from UltraVPN—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious of potential difficulties when trying to cancel your UltraVPN subscription, as some users may encounter hidden criteria, such as needing to submit a cancellation request within a specific timeframe or facing complications due to a lack of clear instructions. Always read the terms closely for any early cancellation fees or renewal clauses that might lock you in longer than anticipated, making it harder to get out without incurring additional charges.
High monthly fees compared to alternatives.
Unsatisfactory connection speeds or reliability.
Poor customer service experiences.
Limited server options or locations.
Incompatibility with certain devices or platforms.
Change in personal circumstances leading to reduced usage.
Privacy concerns regarding data logging.
Software bugs or usability issues.
Renewal confusion due to unclear billing cycles.
Finding a better alternative that meets their needs.
Account email address used during registration
Account password or access to account settings
Subscription type or plan selected
Billing information including payment method
Order reference number or confirmation number
Date of the last payment or billing cycle
Reason for cancellation (if required)
Customer service contact details for support
Before canceling your UltraVPN subscription, be aware that you'll immediately lose access to features like secure browsing, unlimited bandwidth, and global server locations that enhance your online privacy. Additionally, consider whether you have any upcoming bill dates, as cancellation might not take effect until the billing cycle ends, potentially costing you one last payment. If you’ve enjoyed the service's fast speeds and robust encryption, think about whether those will be missed, especially if you frequently use public Wi-Fi networks. Finally, check if there are any refund policies in place for unused service periods.
UltraVPN allows users to cancel their membership at any time through their account settings. Any cancellation will take effect at the end of the current billing cycle, and users will retain access to the service until then, with no refunds for partial-month usage.
To cancel your subscription for UltraVPN, you will need your account password. If you've forgotten your password, you can reset it by visiting https://www.ultravpn.com/reset-password. After resetting, you can proceed with your cancellation.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your UltraVPN subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your UltraVPN account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel UltraVPN online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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