Oura offers the Oura Ring, a smart ring that tracks your sleep, activity, heart rate, and other health signals to help you make better lifestyle choices. They also have an Oura Membership subscription that gives you detailed health insights, personalized guidance, and extra features like workout tracking and temperature trends. The first month of membership is free, and then it costs around $5.99 per month or $69.99 per year, depending on your region. If you don’t subscribe, you still get basic daily scores but won’t have access to the full set of insights and features.
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The cancellation process is straightforward through the app or the Membership Hub website with clear navigation steps provided. There are no complicated steps or customer service intermediation required, making it very easy for consumers to cancel the subscription.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a ŌURA subscription.
How to Cancel ŌURA: Step by Step
If you purchased through the Oura App:
- Open the Oura App.
- Select the menu in the upper-left corner of the app's home screen.
- Tap on Settings.
- Scroll down to Account.
- Select Manage membership.
- Follow the prompts to cancel your membership.
If you purchased through the Oura Membership Hub:
- Visit the Oura Membership Hub directly at [Membership Hub](https://support.ouraring.com/hc/en-us/articles/4409086524819-Oura-Membership).
- Log in with your account credentials.
- Locate the option to manage your membership.
- Select cancel your membership.
- Confirm your cancellation.
If you need assistance, here's how you can get in touch with ŌURA's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a ŌURA Refund
- Cancel through the official Oura membership website (https://membership.ouraring.com), as the app often doesn't allow cancellation.
- If the website doesn't work, immediately contact Oura support via their support site chat (https://support.ouraring.com/hc/en-us) and use the "Start a Chat" feature.
- During chat with the support bot "Finn," repeatedly insist on speaking to a human representative by asking the bot to open a ticket and escalate your issue.
- After the ticket is created, DM the ticket number to Oura’s official Reddit account or support channels to prioritize your cancellation request.
- Use firm, clear language emphasizing your desire to cancel immediately and mention dissatisfaction with customer service or product issues if applicable.
- Initiate a diagnostic via the app if possible to potentially trigger customer service follow-up offers, but still proceed with cancellation if unsatisfied.
- Be persistent with timing, contacting support near the end of your billing cycle may help avoid additional charges.
- Save all correspondence and ticket numbers in case you need to dispute charges later via your payment provider.
- If all else fails, escalate by threatening to dispute charges with your credit card or bank as a last resort.
Why Do People Request Refunds from ŌURA
- Subscription model concerns: Users dislike the mandatory ongoing fees and see it as a commitment fear, with $70 per year feeling expensive.
- Product reliability issues: Reports of construction defects such as seams falling apart reduce confidence in the product.
- Limited upgrade value: Newer ring versions do not offer significant improvements to justify the cost and subscription.
- Immature technology: Accuracy and precision of the health tracking data are sometimes questioned.
- Poor customer service: Some users report unsatisfactory experiences with Oura customer support.
- Physical discomfort: Wearing a ring can cause irritation, moisture buildup, and inconvenience with finger size changes.
- Charging inconvenience: Proprietary chargers are costly and easy to lose.
- Data usefulness: Sleep and health insights can feel unhelpful or demotivating over time.
- Privacy concerns: Some users are uncomfortable with how their health data is shared or stored.
- App limitations: Android app lacks features compared to iOS, and cross-platform syncing is missing.
- Preference to stop quantifying health: Users choose to discontinue tracking and subscriptions to avoid over-quantification in daily life.
- Cost compared to alternatives: Price plus subscription makes it challenging to justify versus smartwatches offering more features without subscription.
ŌURA Refund Script
Script
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Dear ŌURA, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
ŌURA Refund Policy
Oura Membership can be managed and canceled through the Oura App or Membership Hub. If you cancel before your complimentary month ends, you won't be charged, and you keep access until the end of your billing period. Changes or cancellations take effect at the end of the current billing cycle, and no partial refunds are given after the complimentary month.
The Easiest Way to Get a ŌURA Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from ŌURA—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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