The Ultimate Step by Step Guide to Cancelling an Urban Body Works Subscription or Membership (urban-bodyworks.com)
By
Bella K.
|
Published
September 15, 2025
|
Updated
September 16, 2025
Urban Body Works is a wellness center that focuses on helping you feel great through a variety of services like massage therapy, acupuncture, and yoga classes. They offer convenient subscription plans that let you pay a monthly fee to enjoy regular treatments and classes at a better price. If you see a bill from them, it’s likely for your subscription that helps keep you relaxed and healthy!
Cancelling a subscription can involve navigating through multiple steps, including potential customer service interactions. This can lead to confusion and delays, making it moderately difficult for consumers.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Urban Body Works subscription.
How to Cancel Urban Body Works: Step by Step
If you purchased through Urban Body Works website:
Go to urban-bodyworks.com.
Log into your account using your email and password.
Navigate to the Account Settings section.
Select Subscriptions from the sidebar.
Find the subscription you wish to cancel.
Click on the Cancel Subscription button next to the active subscription.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your name at the top of the screen.
Select Subscriptions.
Find and select your Urban Body Works subscription.
Tap the Cancel Subscription button.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines).
Select Subscriptions.
Find your Urban Body Works subscription from the list.
Tap on Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Go to the Settings section by clicking on the gear icon.
Select Payments.
Click on Manage automatic payments.
Locate Urban Body Works in the list of merchants.
Select it and click on Cancel.
Confirm the cancellation when prompted.
If you purchased through Stripe:
Check your email for the subscription confirmation from Urban Body Works.
Locate the link to manage your subscription (often included in their email).
Click on the link to access your subscription management page.
Select the Cancel Subscription option.
Follow the prompts to complete the cancellation process.
How to Contact Urban Body Works
If you need assistance, here's how you can get in touch with Urban Body Works's support team.
Tips and Tricks for Getting a Urban Body Works Refund
Be Polite and Firm: Approach customer service with a friendly tone while clearly stating your intention to cancel.
Preparation: Have your account details and any relevant documentation ready before calling or chatting.
Timing is Key: Call during non-peak hours, typically mid-week or early mornings, to avoid long wait times.
Specify the Desired Outcome: Clearly state that you want to cancel, not simply inquire about the process.
Ask for Confirmation: Request a confirmation email or code for the cancellation to ensure it’s documented.
Leverage Retention Offers: If they try to offer you a discount or incentive to stay, politely decline and reiterate your decision to cancel.
Use Multiple Channels: If the first method doesn’t work, try emailing, calling, or using social media to escalate your request.
Gather Evidence: Keep records of all communications, including dates, times, and the names of representatives you speak with.
Escalate If Necessary: If you encounter problems, ask to speak to a supervisor or manager to expedite the cancellation process.
Be Persistent: If initial attempts fail, don’t hesitate to follow up regularly until you confirm your cancellation.
Why Do People Request Refunds from Urban Body Works
High costs of membership fees or subscriptions.
Lack of time to utilize the services offered.
Relocation making it difficult to access the facility.
Poor customer service experiences.
Change in fitness priorities or personal goals.
Injury or health issues preventing participation.
Limited class options or schedules that don’t fit.
Competing memberships offering better value.
Unsatisfactory results from services or programs.
Seasonal cancellations based on weather or lifestyle changes.
Urban Body Works Refund Script
Script
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Dear Urban Body Works, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Urban Body Works Refund Policy
Urban Body Works allows members to cancel their subscription at any time with a 30-day notice. All cancellations must be submitted in writing, and any fees charged within that notice period must be settled before the cancellation takes effect. It's recommended to review specific membership terms for any additional stipulations.
The Easiest Way to Get a Urban Body Works Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Urban Body Works—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Urban Body Works may employ tactics like requiring a notice period for cancellations or complicating the process through hidden cancellation steps. Check their terms for any potential early-cancellation fees or contract obligations that could lock you in. Always read the fine print to avoid unexpected charges.
High costs of membership fees or subscriptions.
Lack of time to utilize the services offered.
Relocation making it difficult to access the facility.
Poor customer service experiences.
Change in fitness priorities or personal goals.
Injury or health issues preventing participation.
Limited class options or schedules that don’t fit.
Competing memberships offering better value.
Unsatisfactory results from services or programs.
Seasonal cancellations based on weather or lifestyle changes.
Account number
Email address associated with the account
Full name on the account
Billing address
Reason for cancellation
Last payment date
Payment method used for the subscription
Confirmation of terms related to cancellation
Contact information (phone number)
Any promotional codes used
Before cancelling your Urban Body Works subscription, keep in mind that you'll lose access to exclusive member benefits such as discounted wellness treatments and priority booking for services. Additionally, any pre-paid sessions or credits may expire upon cancellation, so it’s wise to utilize them first. Be aware of the cancellation policy timeframe to avoid being charged for the next billing cycle. Finally, consider reaching out to customer support to discuss any potential alternatives that might suit your needs better.
Urban Body Works allows members to cancel their subscription at any time with a 30-day notice. All cancellations must be submitted in writing, and any fees charged within that notice period must be settled before the cancellation takes effect. It's recommended to review specific membership terms for any additional stipulations.
Yes, you will need your password to cancel your subscription with Urban Body Works. If you have forgotten your password, you can reset it by visiting [this link](https://urban-bodyworks.com/reset-password). If you have any trouble, feel free to reach out to their customer support for further assistance.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Urban Body Works subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Urban Body Works account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Urban Body Works online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Urban Body Works May Show Up On Your Statement As:
Urban Body Works Urban Body Wks Urban Body Wks.com Urban Body Works Spa UBW Spa Urban Body Works Services
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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