The Ultimate Step by Step Guide to Cancelling an Urban Cannabis Subscription or Membership (shopurbcannabis.com)
By
Bella K.
|
Published
September 10, 2025
|
Updated
September 11, 2025
Urban Cannabis is a laid-back online shop that connects you with a variety of cannabis products, from flower to edibles. They also offer a convenient subscription service, so you can receive your favorite items delivered right to your door on a regular basis. This way, you never run out and can enjoy what you love without having to reorder all the time. If you see a billing from them, it’s likely for your subscription, keeping your stash stocked!
Canceling a subscription with Urban Cannabis requires navigating their customer service, which can be somewhat straightforward but may involve waiting times or confirmation processes. Users may find it moderately challenging if they are unfamiliar with the procedure or if support is not readily available.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Urban Cannabis subscription.
How to Cancel Urban Cannabis: Step by Step
If you purchased through the Urban Cannabis website:
Visit the Urban Cannabis website at shopurbcannabis.com.
Log in to your account using your email and password.
Go to the Account Settings or Subscriptions section.
Select the subscription you wish to cancel.
Click on Cancel Subscription.
Follow any prompted steps to confirm the cancellation.
You will receive a confirmation email upon successful cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your name at the top of the screen.
Select Subscriptions.
Find and tap on your Urban Cannabis subscription.
Tap Cancel Subscription and confirm your cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Profile Icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Locate your Urban Cannabis subscription and tap on it.
Tap Cancel subscription and follow the prompts to confirm.
If you purchased through PayPal:
Log in to your PayPal account.
Click on Settings (gear icon) in the top right corner.
Select Payments followed by Manage automatic payments.
Find and click on the Urban Cannabis subscription.
Click on Cancel to stop the payment.
Confirm the cancellation in the prompt.
How to Contact Urban Cannabis
If you need assistance, here's how you can get in touch with Urban Cannabis's support team.
Tips and Tricks for Getting a Urban Cannabis Refund
Contact Support Early: Reach out to customer support as soon as you decide to cancel, preferably during their busiest times to reduce the chance of waiting.
Use Clear Language: Be direct and concise by stating your intention to cancel without delving into too much detail.
Document Everything: Keep records of all communications, including dates and names of representatives.
Be Polite but Firm: Use a courteous tone while being assertive about your cancellation request.
Ask for Confirmation: Request a written confirmation of your cancellation to avoid future charges.
Inquire about Fees: If applicable, ask if there are any cancellation fees and how they are calculated.
Check Billing Cycle: Timing your cancellation right before the next billing cycle can prevent additional charges.
Escalate if Needed: If your request is not being processed, ask to speak to a supervisor or a higher tier of support.
Leverage Social Media: If you're facing difficulties, consider posting on their social media pages for a quicker response.
Cite Competitors: Mentioning competitor offerings may encourage them to expedite your cancellation.
Why Do People Request Refunds from Urban Cannabis
Cost issues: The membership or subscription is too expensive.
Lack of usage: I don’t use the products or services enough to justify the cost.
Change in preferences: My preferences for cannabis products have changed.
Quality concerns: The quality of products has declined.
Customer service: Experiencing poor customer service or support.
Availability: Products I want are often out of stock.
Moving: I am relocating to an area where the service can't be accessed.
Financial reasons: Need to cut back on expenses.
Personal issues: Health reasons or other personal matters that prevent continued use.
Found alternatives: Found a better or more affordable alternative.
Urban Cannabis Refund Script
Script
Copy
Dear Urban Cannabis, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Urban Cannabis Refund Policy
Urban Cannabis allows members to easily manage their subscriptions, including cancellations, through their online account. To avoid being charged for the next billing cycle, cancellations must be completed at least 24 hours before the renewal date. For further assistance, customers can contact customer support.
The Easiest Way to Get a Urban Cannabis Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Urban Cannabis—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious of potential hidden clauses in Urban Cannabis’s terms of service that might impose early cancellation fees or require a notice period before you can cancel your subscription. Additionally, be aware of any promotional lock-in periods that make it difficult to exit without penalties, making it essential to thoroughly review the cancellation policy before committing.
Cost issues: The membership or subscription is too expensive.
Lack of usage: I don’t use the products or services enough to justify the cost.
Change in preferences: My preferences for cannabis products have changed.
Quality concerns: The quality of products has declined.
Customer service: Experiencing poor customer service or support.
Availability: Products I want are often out of stock.
Moving: I am relocating to an area where the service can't be accessed.
Financial reasons: Need to cut back on expenses.
Personal issues: Health reasons or other personal matters that prevent continued use.
Found alternatives: Found a better or more affordable alternative.
Account Number
Email Address associated with the account
Billing Information (credit card details, etc.)
Subscription Type or plan name
Cancellation Reason (if required)
Last Transaction Date
Contact Information for customer service
Terms and Conditions related to cancellation
Before cancelling your Urban Cannabis subscription, be aware that you will lose access to exclusive member discounts and early access to new product launches. Additionally, any accumulated loyalty points or rewards may expire, so consider redeeming them before cancellation. Review the cancellation policy, as some memberships might have specific notice periods or fees. Lastly, think about whether you might miss out on content such as educational resources and community events that are only available to members.
Urban Cannabis allows members to easily manage their subscriptions, including cancellations, through their online account. To avoid being charged for the next billing cycle, cancellations must be completed at least 24 hours before the renewal date. For further assistance, customers can contact customer support.
To cancel your subscription with Urban Cannabis, you will need your password to access your account. If you've forgotten your password, you can reset it by visiting [this link](https://shopurbcannabis.com/reset-password). If you have any issues, feel free to contact their customer support for assistance.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Urban Cannabis subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Urban Cannabis account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Urban Cannabis online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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