US Service Animals offers easy online registration for Emotional Support Animals and Service Animals, with registrations valid for life and certified by doctors. They provide lifetime registration for a one-time fee, including a certificate, photo ID, and placement in their official registry. They also offer a doctor's letter for housing and an online psychiatric service animal training needed for airlines. Customers might see billing for these one-time registration fees or services related to obtaining official letters or training.
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Cancellation of the VIP membership can be done by simply calling the service, which is available from 7am to 11pm CST. The process is straightforward with a no-questions-asked policy, making it relatively easy but still requiring a phone call, which can be a minor inconvenience.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a US Service Animals subscription.
How to Cancel US Service Animals: Step by Step
If you purchased through US Service Animals:
- Call Customer Support: Dial (985) 570-5386 to directly speak to a customer support representative about your cancellation.
- Email Customer Support: Send an email to support@usserviceanimals.org requesting the cancellation of your membership.
- Visit the website: Go to the US Service Animals website and look for the "Contact Us" or "Support" section for additional cancellation options.
- Follow prompts: If using the online method, follow the prompts to log in or verify your identity as required.
- Confirmation: Ensure you receive a confirmation of your cancellation via email or text.
If you need assistance, here's how you can get in touch with US Service Animals's support team.
Tips and Tricks for Getting a US Service Animals Refund
- Call immediately within the trial or first 7 days to avoid automatic enrollment or charges.
- Use firm, clear language stating your intent to cancel and request confirmation of cancellation.
- Prepare for long hold times and be persistent with multiple call attempts if initially unsuccessful.
- Escalate by requesting to speak to supervisors or managers if frontline reps refuse to cancel or issue refunds.
- Have your registration number and email ready to provide at cancellation to expedite the process.
- Use the subscription management link provided by the company to initiate cancellation but also confirm by phone.
- Time your cancellation request at least few days before billing cycle renewal to avoid additional charges.
- Document your cancellation attempts including dates, times, and names of representatives spoken to.
- Consider disputing charges with your bank or credit card company if the company delays or denies refunds.
- Remain calm but assertive, referencing any refund policies stated by the company to support your request.
- After cancellation, watch your bank statements closely for unexpected charges and contact the company again immediately to report.
- Be aware some users report repeated unsolicited contacts after cancellation; persist in requesting removal from contact lists.
- Refuse to accept vague cancellation terms, insist on written confirmation via email or message from the company.
- Utilize consumer protection resources such as Better Business Bureau complaints if facing deceptive practices.
Why Do People Request Refunds from US Service Animals
- Fraud or misrepresentation: Memberships are canceled if moderators find any fraudulent information submitted.
- Violation of legal criteria: Registrations can be terminated if they do not meet legal standards for service animal registration.
- Change of mind or error on submission: Registration forms are final and cannot be canceled once submitted, leading to cancellations or refunds only before shipment for physical items like vests or leashes.
- Defective products: Refunds or exchanges are allowed for defective vests or leashes if returned within 5 days with proof.
- Incorrect orders: Wrong size or color selections for vests or leashes are not eligible for refunds or exchanges.
- Errors in printed ID cards or certificates: These can be replaced if reported within 7 days, but may incur fees if the error was the customer’s.
- No refunds on intangible items: ID cards, certificates, and emailed PDF documents are non-refundable once sent.
US Service Animals Refund Script
Script
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Dear US Service Animals, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
US Service Animals Refund Policy
US Service Animals has a no-questions-asked cancellation policy allowing members to cancel their VIP membership at any time by calling their agents available from 7am to 11pm CST. However, monthly VIP membership payments are non-refundable.
The Easiest Way to Get a US Service Animals Refund
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.