Videoleap is a video editing service that offers easy-to-use tools for making and editing videos on both online platforms and mobile apps. It includes a variety of professional features like effects, filters, transitions, and advanced AI tools that help you create videos quickly and creatively. The service offers a 7-day free trial with the option to cancel anytime, and after the trial, users are billed if they continue with the subscription. People might see charges from Videoleap if they subscribe to access these premium video editing and AI features.
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The cancellation process for Videoleap subscriptions is relatively straightforward with clear instructions for cancellation through the website, iOS App Store, and Google Play Store. Users need to navigate a few steps but can cancel quickly without complicated hurdles.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Videoleap: AI Video Editor subscription.
How to Cancel Videoleap: AI Video Editor: Step by Step
If you purchased through the Website:
- Go to the Videoleap website and log in to your account.
- Click on My Account in the top-right corner.
- Locate your Payment Information section.
- Click on the Cancel Subscription button directly above your payment details.
- Follow any on-screen instructions to confirm the cancellation.
If you purchased through the App Store (iOS):
- Open your iPhone Settings.
- Tap on your Name at the top.
- Select Subscriptions to view your active subscriptions.
- Find and tap on the Videoleap subscription.
- Tap on Cancel Subscription and follow the prompts to confirm.
If you purchased through Google Play Store (Android):
- Open the Google Play Store app on your Android device.
- Tap on the Menu (three horizontal lines) in the top-left corner.
- Select Subscriptions.
- Find the Videoleap subscription and select it.
- Tap on Cancel Subscription and follow the instructions to complete the cancellation.
If you need assistance, here's how you can get in touch with Videoleap: AI Video Editor's support team.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a Videoleap: AI Video Editor Refund
- Cancel immediately after subscribing or starting a free trial to avoid forgetting and to still access premium features until the end of the billing period.
- Cancel at least 24 hours before renewal to ensure no charges occur for the next billing cycle.
- Do not provide detailed reasons or over-explain when cancelling; keep communication straightforward and firm.
- If denied a refund, use a polite but firm appeal once, as multiple appeals are rarely successful.
- Providing evidence like bank statements may help but is not guaranteed to secure a refund.
- Escalate by contacting the App Store or payment platform if direct requests to Videoleap fail.
- Timing cancellation right after subscription initiates can prevent accidental renewals while preserving access.
- Express frustration calmly and respectfully if encountering resistance, especially when dealing with automated support.
Why Do People Request Refunds from Videoleap: AI Video Editor
- Accidental purchase or subscription without intent to use.
- Automatic renewal after free trial with no refund even if cancelled immediately.
- Difficulty canceling the subscription through the app or app store settings.
- Unexpected charges including weekly charges instead of monthly or repeated charges after cancellation.
- App functionality issues such as features not working or the app not recognizing payments.
- No customer support response or unhelpful generic responses regarding refunds or cancellations.
- Subscription scams reported by users with difficulty stopping unauthorized payments.
- No refunds given even after cancellation of subscription.
- Deleting the app does not cancel subscription, causing ongoing charges.
- Billing and refund issues such as charged during supposed free trial periods or after cancellation.
Videoleap: AI Video Editor Refund Script
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Dear Videoleap: AI Video Editor, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Videoleap: AI Video Editor Refund Policy
Videoleap offers a 7-day free trial that can be cancelled anytime during the trial. Subscription cancellations do not automatically qualify for refunds; refunds are granted only according to the Refund Policy and applicable laws. For subscriptions purchased via app stores (Apple App Store, Google Play), cancellations must be done through the respective device settings, and uninstalling the app does not cancel the subscription. For web purchases, a 14-day cooling-off period allows full refunds and cancellation; after that, cancellations affect the next billing cycle with no refunds for early cancellations.
The Easiest Way to Get a Videoleap: AI Video Editor Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Videoleap: AI Video Editor—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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