ViewFreeScore.com offers a credit monitoring membership that gives you access to your credit scores and reports from the three major credit bureaus: TransUnion, Equifax, and Experian. They provide 24/7 credit monitoring and alert you to any changes in your credit profile through their online member portal. The service is subscription-based, and you might see charges if you have an active membership. If you want to cancel, you can easily do so anytime by contacting their customer service or using the chat service in your member portal, and you'll stop being billed after cancellation.
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Cancellation requires contacting customer service by phone within specific hours or using online chat, which can be inconvenient and time-restricted. Preparation of membership information is needed to ensure smooth cancellation, making the process somewhat cumbersome but not overly difficult.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a ViewFreeScore.com subscription.
How to Cancel ViewFreeScore.com: Step by Step
If you purchased through the ViewFreeScore.com website:
- Go to the ViewFreeScore.com website and log into your member account using your credentials.
- Access the member portal once logged in.
- Find the chat service option within the member portal.
- Initiate a chat with customer service and request the cancellation of your subscription.
If you purchased through a phone subscription:
- Dial the customer service number: (866) 460-2315.
- Provide your membership information including your Member ID, first and last name, and address used to sign up.
- Request cancellation to ensure no future charges.
- Confirm the cancellation and keep a note of any reference number provided by customer service.
If you need assistance, here's how you can get in touch with ViewFreeScore.com's support team.
Tips and Tricks for Getting a ViewFreeScore.com Refund
- Call the customer service number (866) 460-2315 directly—no online cancellation is available.
- Be persistent and prepared for potential resistance; some users report needing to stay firm to avoid repeated charges.
- Use clear and direct language stating you want to cancel immediately and stop all future payments.
- Request confirmation of the cancellation during the call and ask for a cancellation reference number if possible.
- Call during business hours early in the week to avoid delays and increase chances of talking to a supervisor if needed.
- Escalate politely to supervisors or managers if the first representative is unhelpful.
- Document every call including date, time, and name of the representative for evidence if disputes arise.
- Consider disputing charges through your bank if the company continues to charge after you have cancelled.
Why Do People Request Refunds from ViewFreeScore.com
- Repeated charges despite cancellation: Customers report being charged $39.95 weekly or monthly even after cancelling their ViewFreeScore subscription.
- Difficulty cancelling: Cancellation requires contacting customer service; users find it hard to reach a real person and face ineffective cancellation processes.
- Misleading free trial: Many take the $1 free trial but are still charged ongoing subscription fees if not cancelled promptly.
- Bait-and-switch tactics: Advertising as a "free credit score" service but enrolling customers into costly subscriptions automatically after the trial.
- Charges after cancellation: Customers cite being charged even after cancellation attempts, with delayed or denied refunds.
- Poor customer service: Complaints about unhelpful or unresponsive customer service especially regarding cancellations and refunds.
- Unauthorized charges: Users see unexpected credit card charges without clear authorization, leading to frustration and cancellation.
- Multiple cancellation attempts: Some customers report repeated attempts to cancel but the membership remains active and charges persist.
- Need to dispute with bank: Some users resort to disputing charges with their bank as the only way to stop payments or receive refunds.
ViewFreeScore.com Refund Script
Script
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Dear ViewFreeScore.com, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
ViewFreeScore.com Refund Policy
ViewFreeScore.com allows members to cancel their membership at any time by contacting Customer Service at (866) 460-2315 or through their member portal chat service. After cancellation, no future charges will be applied. Customer service is available daily during specified hours for assistance.
The Easiest Way to Get a ViewFreeScore.com Refund
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