Vive Financial helps people with less-than-perfect credit by offering credit products with affordable monthly payments and special promotional terms. They make it easy to apply and manage your account online or through their mobile app. If you see a charge from Vive Financial, it's likely related to your credit account, and they offer automatic payment options and monthly statements to keep track of your bills. This service is designed to help you build credit over time while making payments simple and convenient.
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Customers report notable difficulties in canceling subscriptions or accounts with Vive Financial, including ongoing billing issues, unclear cancellation policies, and delayed or insufficient customer service responses despite account closure. The process is often frustrating and lacks transparency, resulting in a high difficulty score.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Vive Financial subscription.
How to Cancel Vive Financial: Step by Step
If you purchased through Credit Card:
- Contact Customer Service: Call 1-877-486-3442 to speak with a representative.
- Request Cancellation: Ask the representative to cancel your subscription.
- Confirm Cancellation: Ensure you receive a confirmation of cancellation via email or SMS.
If you purchased through Online Account:
- Log In: Go to vivecard.com and log into your account.
- Access Subscription Settings: Navigate to the "My Account" section and find your subscription details.
- Cancel Subscription: Follow the prompts to cancel your recurring billing.
- Receive Confirmation: Make sure to check for a cancellation confirmation email.
If you need assistance, here's how you can get in touch with Vive Financial's support team.
Email
The email is not available.
Tips and Tricks for Getting a Vive Financial Refund
- Contact customer support persistently and expect long hold times. Use multiple callback attempts to get through.
- Request to speak to a supervisor or higher-level support if initial representatives are unhelpful.
- Use alternative payment methods like PayPal during cancellation or retry attempts to bypass payment processor issues.
- Ignore automated cancellation emails initially and confirm cancellation status directly with representatives to avoid confusion.
- Time your cancellation requests around billing cycles or end of the month to reduce risk of immediate recharges.
- Use firm but polite language emphasizing your intention to cancel now and avoid future charges.
- Document all communication including dates, times, and names of support agents for escalation if needed.
- Escalate formally by requesting supervisor's contact or filing complaints if you're met with resistance.
- Be prepared for system glitches and partial cancellations and verify account status after cancellation request.
- Leverage social media or public posts to get faster attention if traditional support is unresponsive.
Why Do People Request Refunds from Vive Financial
- Deceptive loan practices such as misleading "No interest for 12 months" promotions that result in high interest charges after the promotional period.
- Card cancellations without notice causing sudden credit score drops for customers.
- Poor customer service refusing refunds even after overpayments or personal hardship explanations.
- Refund disputes particularly related to product returns where Vive Financial refuses refunds even after product pickup.
- High interest rates that keep balances almost unchanged despite regular payments.
- Double charging of bank accounts causing overdrafts and confusion over payment status, with no refunds provided.
- Unsolicited phone calls requesting personal information, perceived as fraudulent or harassing.
- Early payoff penalties including triggering credit inquiries and account closure that negatively impact customer credit ratings.
- Annual fees not agreed to by customers with refusal to waive fees or provide supporting documentation.
- Association with sellers of defective products while still demanding payment, causing customer distress.
- Predatory lending and deceptive sales tactics including refusal to provide paperwork or refunds.
- General untrustworthy business practices and high costs leading to a widespread recommendation to avoid Vive Financial services.
Vive Financial Refund Script
Script
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Dear Vive Financial, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Vive Financial Refund Policy
Vive Financial does not publicly provide specific details about their membership, subscription, or bill cancellation policy on their website or terms of service. For accurate and detailed information, customers are advised to contact Vive Financial directly at their customer service number 877-486-3442.
The Easiest Way to Get a Vive Financial Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Vive Financial—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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