The Ultimate Step by Step Guide to Cancelling a Volusion Subscription or Membership (volusion.store)
By
Bella K.
|
Published
August 20, 2025
|
Updated
August 21, 2025
Volusion is an online platform that helps people create and manage their own online stores easily. They offer different subscription plans that include tools for designing your website, managing products, and processing payments. If you see a billing from Volusion, it's likely for the monthly fee of the plan you picked to help you sell your products online.
Canceling a subscription with Volusion can be somewhat challenging due to the need to navigate their support channels and possible dissuasion tactics. Users may find themselves waiting for assistance or dealing with longer-than-expected processes, which can add to the frustration.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Volusion subscription.
How to Cancel Volusion: Step by Step
If you purchased through Volusion Store:
Log in to your Volusion account at volusion.store.
Navigate to the Account Settings section.
Click on Subscriptions or Billing depending on your layout.
Locate the subscription you wish to cancel.
Click on Cancel Subscription.
Follow the on-screen prompts to confirm the cancellation.
You should receive a confirmation email indicating your subscription has been canceled.
If you purchased through PayPal:
Log in to your PayPal account.
Navigate to the Settings icon.
Click on Payments.
Select Manage pre-approved payments.
Find and select the Volusion subscription.
Click on Cancel to stop the subscription.
Check your email for a cancellation confirmation from PayPal.
If you purchased through a Credit/Debit Card:
Log in to your Volusion account at volusion.store.
Navigate to the Account Settings section.
Go to Billing.
Find the active subscription.
Click on Cancel Subscription.
Confirm the cancellation via on-screen prompts.
Look for a cancellation confirmation email.
If you purchased through Apple (iTunes):
Open the App Store on your iPhone/iPad.
Tap on your profile icon in the top right corner.
Select Subscriptions.
Find the Volusion subscription.
Tap on Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Choose Subscriptions.
Find the Volusion subscription you wish to cancel.
Tap on Cancel Subscription.
Follow the prompts to confirm the cancellation.
How to Contact Volusion
If you need assistance, here's how you can get in touch with Volusion's support team.
Increased competition from other e-commerce platforms.
Need for more customization options.
Platform performance issues, such as slow loading times.
Outdated software or lack of updates.
Volusion Refund Script
Script
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Dear Volusion, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Volusion Refund Policy
Volusion's membership and subscription plans can be canceled at any time, but users must do so before the next billing cycle to avoid being charged for the upcoming month. Cancellations can be processed directly through the account settings, and there are no refund policies for payments already made.
The Easiest Way to Get a Volusion Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Volusion—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Volusion may employ tactics like requiring a notice period before cancellation or having unclear terms regarding early termination fees. Read the fine print closely, as there could be contracts or commitments that lock you in, making it difficult to cancel straightforwardly without incurring penalties.
High costs of monthly fees.
Lack of sales or poor business performance.
Difficulty navigating the platform.
Limited features compared to competitors.
Poor customer support experiences.
Issues with payment processing or fees.
Changes in business strategy or pivoting to another platform.
Increased competition from other e-commerce platforms.
Need for more customization options.
Platform performance issues, such as slow loading times.
Outdated software or lack of updates.
Account Email: The email associated with your Volusion account.
Password: Your current password for account verification.
Subscription Plan: The specific plan you wish to cancel.
Billing Cycle: The current billing cycle or payment period.
Reason for Cancellation: Any specific reasons for canceling the subscription.
Contract Terms: Review any contract terms pertaining to cancellation.
Customer Service Contact: Volusion's customer service phone number or email for assistance.
Last Invoice: A record or copy of your latest bill or invoice.
Cancellation Confirmation: Method to confirm cancellation (email confirmation or reference number).
Before cancelling your Volusion subscription, be aware that you will lose access to all website features, including your store’s online presence, payment processing, and customer data. Additionally, any stored inventory or custom designs may be irretrievable after cancellation. Make sure to back up important information, such as sales reports and customer contacts, before proceeding. Lastly, review your billing cycle, as you may not receive a refund for any unused portion of your subscription.
Volusion's membership and subscription plans can be canceled at any time, but users must do so before the next billing cycle to avoid being charged for the upcoming month. Cancellations can be processed directly through the account settings, and there are no refund policies for payments already made.
Yes, you will need your password to cancel your Volusion subscription. If you've forgotten your password, you can reset it by visiting [this link](https://www.volusion.com/reset-password). Having your password will allow you to access your account and complete the cancellation process smoothly.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Volusion subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Volusion account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Volusion online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
VOLUSION VOLUSION.STORE VOLUSION.COM VOLUSION PAYMENT VOLUSION SUBSCRIPTION VOLUSION INC. VOLUSION - ECOMMERCE VOLUSION MERCHANT VOLUSION STORE
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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