The Ultimate Step by Step Guide to Cancelling a VPN Tunnel Subscription or Membership (vpntunnel.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
VPN Tunnel at vpntunnel.com provides a simple way to protect your online privacy by encrypting your internet connection. They offer various subscription plans that let you use their VPN service for different lengths of time, which means you can choose what works best for you. When you see a charge from them, it’s likely for the monthly or yearly plan you signed up for to keep your browsing safe and secure.
Cancelling a VPN Tunnel subscription requires navigating their website and may involve multiple steps, which could be confusing to some users. However, there are clear instructions available, making it manageable with some effort.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a VPN Tunnel subscription.
How to Cancel VPN Tunnel: Step by Step
If you purchased through vpntunnel.com:
Visit the vpntunnel.com website.
Log in to your account using your email and password.
Navigate to the Account section from the dashboard.
Locate the Subscriptions or Billing tab.
Find the current subscription you wish to cancel.
Click on Cancel Subscription.
Follow the on-screen prompts to confirm your cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to Settings (gear icon) in the upper right corner.
Select Payments from the options.
Click on Manage Automatic Payments.
Find and select VPN Tunnel from the list of merchants.
Click on Cancel to stop future payments.
Confirm your cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find your VPN Tunnel subscription.
Tap on the subscription and then tap Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through Apple App Store:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on VPN Tunnel subscription.
Tap on Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Stripe:
Go to the vpntunnel.com website.
Log in to your account.
Navigate to Account settings.
Click on Billing.
Select the subscription you wish to cancel.
Click on Cancel Subscription.
Follow the confirmation instructions to finalize the cancellation.
How to Contact VPN Tunnel
If you need assistance, here's how you can get in touch with VPN Tunnel's support team.
Contact Customer Support directly via live chat for immediate assistance.
Be polite but firm in your request to cancel—escalate if necessary.
Ask for confirmation that your subscription has been cancelled during the initial conversation.
If contacted by a retention agent, state that you no longer need the service and stick to your decision.
Use the phrase "I want to cancel my subscription" instead of more vague requests.
Timing matters: try to cancel shortly before your billing cycle ends to avoid complications.
Check for any hidden fees; mention these if they try to dissuade you.
Document everything: keep screenshots and records of your conversations and confirmations.
If cancellation via application is available, use the app for a usually more straightforward process.
If customer support is unhelpful, consider escalating to a supervisor.
Send an email to customer support if initial methods fail, using a subject line like "Urgent: Subscription Cancellation Request".
Leverage social media platforms, like Twitter, to publicly request cancellation if other methods do not work.
Be aware of trial periods—if your subscription is within a trial, cancellation may be easier.
Inquire about any automatic renewals that may have gone unnoticed.
If necessary, threaten to report them to consumer protection agencies—this can prompt quicker action.
Why Do People Request Refunds from VPN Tunnel
High Monthly Cost - Users may find the subscription fee too expensive for their budget.
Lack of Usage - Many subscribers realize they do not use the service often enough to justify the cost.
Poor Connection Speeds - Slow internet speeds can lead to frustration and cancelation.
Limited Server Options - A small selection of server locations may not meet user needs.
Technical Issues - Frequent connectivity problems may drive users to seek alternative services.
Privacy Concerns - Users may develop concerns about data privacy and logging policies.
Incompatibility - The service may not work with certain devices or software.
Billing Issues - Problems with billing or unexpected charges can lead to cancellations.
Customer Service Problems - Unsatisfactory support experiences can prompt users to leave.
Switching to Competitors - Users might find better features or prices with other VPN services.
VPN Tunnel Refund Script
Script
Copy
Dear VPN Tunnel, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
VPN Tunnel Refund Policy
VPN Tunnel allows members to cancel their subscriptions at any time. Cancellations take effect at the end of the current billing cycle, and users will not be charged for the next cycle. It is important to note that no refunds are provided for partial months or unused service.
The Easiest Way to Get a VPN Tunnel Refund
If you're frustrated trying to cancel your subscription, membership, or bill from VPN Tunnel—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as some VPN services, including VPN Tunnel, may implement tactics like requiring cancellation through specific channels or offering discounts if you stay longer, which can make it difficult to cancel quickly. Always check for any hidden terms about early cancellation fees or automatic renewals that could lock you in longer than expected. Ensure you read the fine print regarding their cancellation policy to avoid surprises.
High Monthly Cost - Users may find the subscription fee too expensive for their budget.
Lack of Usage - Many subscribers realize they do not use the service often enough to justify the cost.
Poor Connection Speeds - Slow internet speeds can lead to frustration and cancelation.
Limited Server Options - A small selection of server locations may not meet user needs.
Technical Issues - Frequent connectivity problems may drive users to seek alternative services.
Privacy Concerns - Users may develop concerns about data privacy and logging policies.
Incompatibility - The service may not work with certain devices or software.
Billing Issues - Problems with billing or unexpected charges can lead to cancellations.
Customer Service Problems - Unsatisfactory support experiences can prompt users to leave.
Switching to Competitors - Users might find better features or prices with other VPN services.
Account Email: The email address associated with your VPN Tunnel account.
Username: Your VPN Tunnel username or account ID.
Password: The password for your VPN Tunnel account.
Subscription Plan: Details of your current subscription plan.
Billing Cycle: Information on your billing cycle (e.g., monthly, annually).
Payment Method: The method used for payment (credit card, PayPal, etc.).
Cancellation Policy: Terms regarding cancellation and any notice period required.
Support Contact: Details on how to contact customer support, if needed.
Confirmation of Cancellation: A request for confirmation email or reference number after cancellation.
Last Payment Date: The date of your last payment made to VPN Tunnel.
Before cancelling your VPN Tunnel subscription, be aware that you will lose access to their secure server network, which protects your online privacy and encrypts your internet connection. Additionally, features like ad-blocking and access to geo-restricted content on streaming platforms will no longer be available, potentially limiting your online experience. Make sure to check if there are any pending fees or obligations tied to your billing cycle, and consider whether you might need VPN services in the future, as reinstating your account may involve additional steps.
VPN Tunnel allows members to cancel their subscriptions at any time. Cancellations take effect at the end of the current billing cycle, and users will not be charged for the next cycle. It is important to note that no refunds are provided for partial months or unused service.
To cancel your VPN Tunnel subscription, you will need your password for authentication. If you've forgotten it, you can reset it using this link: [Reset Password](https://vpntunnel.com/reset-password). However, if you prefer not to log in, you might consider reaching out to their customer support via email for assistance.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your VPN Tunnel subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your VPN Tunnel account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel VPN Tunnel online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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