Wantable offers a subscription service where you receive personalized style items called "Edits." Each Edit has a $20 styling fee that you pay upfront when the Edit is sent, and this fee is applied to anything you keep from that shipment. You only get charged for the items you decide to keep, which usually range in price depending on the category like clothing or activewear. There are no membership fees, and your billing happens every time an Edit is sent to you.
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Canceling a subscription with Wantable is straightforward through their Plans page by following clear steps, but multiple edits require separate cancellations, and cancelling in-progress orders requires contacting support, which adds slight complexity.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Wantable subscription.
How to Cancel Wantable: Step by Step
If you purchased through Wantable.com:
- Log in to your account at wantable.com.
- Navigate to your Plans page.
- Under your Order Frequency, click the pencil-shaped tool.
- Select Cancel.
- Follow the prompts to update your account settings.
- Repeat steps 2 to 5 for each type of Edit: Style, Active, Sleep & Body, and Men's Active Plans, as they operate separately.
- If you have an Edit that's in progress, contact customer support to cancel it.
- Note: Orders cannot be canceled once they have shipped.
If you need assistance, here's how you can get in touch with Wantable's support team.
Tips and Tricks for Getting a Wantable Refund
- Be persistent: Multiple attempts may be needed, including follow-up emails or calls.
- Use clear, firm language: State explicitly that you want to cancel your subscription immediately and do not want further charges.
- Include all relevant account details in your cancellation request to speed up the process.
- Contact customer service directly: Calling their support number can sometimes yield faster results than emails.
- Escalate when necessary: Ask to speak to a supervisor or higher-up if initial reps are unhelpful.
- Cancel right after a charge: Cancelling soon after a billing cycle often avoids getting charged for the next cycle.
- Use timing to your advantage: Cancel during business hours for quicker response and avoid weekends or holidays.
- Consider documented communication: Send cancellation requests via email or certified mail to have proof.
- Be prepared for wait times: Hold times on calls can be long, so plan accordingly.
- Check your bank statements: Monitor for unexpected charges and be ready to dispute if cancellations fail.
Why Do People Request Refunds from Wantable
- Overpriced, low-quality clothes
- Incorrect sizing that does not match customer preferences
- Receiving items against style requests such as wrong colors, prints, or repeats
- Difficulty cancelling subscription online
- High prices not justified by quality
- Being pressured or threatened to return unwanted items post-checkout
- Repeated receipt of unwanted items despite requests to avoid them
- Account or order issues such as account lockouts without explanation or order cancellations
- Poor and frustrating customer service
- Billing issues including incorrect charges or charging for returned items
- Receiving unwanted or inappropriate items repeatedly
- Subscription cancellation due to dissatisfaction with price, quality, or service
Wantable Refund Script
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Dear Wantable, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Wantable Refund Policy
Wantable allows you to cancel your subscription at any time by visiting your Plans page, selecting the pencil icon under Order Frequency, and following the prompts to cancel. Cancelling will stop new orders from being placed, but if an order has already started, it cannot be canceled through the site and you must contact Wantable directly. There are no penalties for canceling subscriptions.
The Easiest Way to Get a Wantable Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Wantable—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.