Webnovel is a platform where you can read a wide range of novels online through their website or app. They offer subscription services where you pay a monthly or yearly fee to access a collection of novels, including features like early access to chapters and drafts of ongoing works. The monthly subscription typically costs around $3, while a VIP subscription is about $6, offering extra benefits. If you see charges from them, it’s likely for these subscriptions or for purchasing coins to unlock more content.
Difficulty
12345678910
Easy Medium Very Hard
The cancellation process is relatively straightforward, involving clear navigation through the Webnovel novel client to find the personal center and subscriptions section, with an immediate effect on membership status after cancellation. However, it requires users to know where to look within the app, which may not be instantly obvious to all users.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Webnovel subscription.
How to Cancel Webnovel: Step by Step
If you purchased through Webnovel.com:
- Log into your account on the Webnovel website.
- Navigate to the Member Center page.
- Click on the "Cancel Member" button.
- Provide the reason for cancellation and submit your application.
- Be aware it may take some time to process the cancellation.
- If you encounter any issues, contact customer service for further assistance.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon in the top right corner.
- Select Payments & subscriptions.
- Choose Subscriptions.
- Select your Webnovel subscription.
- Tap Cancel subscription and follow the prompts.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your name at the top.
- Select Subscriptions.
- Find your Webnovel subscription.
- Tap Cancel Subscription and confirm your cancellation.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to Settings by clicking on the gear icon.
- Select Payments from the menu.
- Tap on Manage automatic payments.
- Find and select the Webnovel subscription.
- Click Cancel to stop future payments.
If you need assistance, here's how you can get in touch with Webnovel's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Webnovel Refund
- Check all possible platforms: Webnovel subscriptions may not show on the app itself but could be billed through Apple App Store, Google Play, or other app stores; check these first.
- Look beyond obvious subscription menus: If no subscription tab is visible in the app or account settings, try locating subscription management under "coins balance" then "get more"—and scroll to the bottom for a "Click here" option.
- Use device’s store profile: For credit card payments or app store payments, cancel by accessing the Store tab or subscription management via your phone’s profile or app store account.
- Monitor billing statements closely: If subscriptions aren’t cancelling easily, track your bank or card statement and dispute unauthorized charges every billing cycle if needed.
- Be persistent with customer service escalation: If cancellations aren’t acknowledged, escalate by insisting on speaking with supervisors or filing complaints through payment providers or app stores.
- Timing matters: Cancel as close to the next billing date as possible to avoid extra charges and to catch subscription cycle cutoffs.
- Use clear and firm language: State directly that you want to cancel and stop all future charges, and confirm cancellation receipt via email or screenshots.
- Beware of multiple charges: Some users reported being double charged at different rates; check all accounts and subscriptions and cancel each individually.
Why Do People Request Refunds from Webnovel
- Accidental purchase of reading coins or novel chapters
- Technical issues such as inability to access privileges or content due to app errors or offline status
- Unawareness of waiting periods for privileges to reset, leading to frustration over wasted money
- Locked chapters behind paywalls causing user frustration and dissatisfaction
- Accidental purchase of whole book and not liking the content after a few chapters
- Refund policies not clearly communicated, leading to misunderstandings about eligibility for refunds
- Duplicate charges or unexpected multiple charges
- Discontent with VIP memberships or privileges that users find not valuable or usable
- Inability to use purchased coins or privileges due to platform restrictions or errors
Webnovel Refund Script
Script
Copy
Dear Webnovel, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Webnovel Refund Policy
Webnovel allows users to cancel their subscription or continuous monthly membership at any time. For continuous monthly memberships, cancellation is done via the novel reading client, and membership expires immediately with a refund of the fee. For auto-renew subscriptions, users can cancel by entering their personal center, going to account settings, unchecking the auto-renew option, and saving the change; after cancellation, the user status reverts to not registered, and further registration and payment are needed to continue reading.
The Easiest Way to Get a Webnovel Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Webnovel—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
WEBNOVEL WEBNOVEL.COM WebNovels WEBNOVEL PAYMENT Webnovel App Webnovel Subscription WEBNOVEL.CHARGE
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
