WGU - College of Health Professions, also called the Leavitt School of Health, offers online bachelor's and master's degree programs in nursing and healthcare fields. They provide flexible 24/7 online courses with support from program mentors and clinical components for some nursing degrees. Instead of charging per credit, tuition is charged at a flat rate for each 6-month term, with examples like $8,755 per term for nursing programs. Students might see billing from them for tuition payments, and there are also options for payment plans, financial aid, and scholarships.
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The cancellation of an order (subscription or report) is not possible once it is submitted because orders are processed immediately with no cancellation option available.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a WGU - College of Health Professions subscription.
How to Cancel WGU - College of Health Professions: Step by Step
If you purchased through American DataBank directly:
- Visit the American DataBank website.
- Click on the "Member Login" option at the top of the page.
- Log in to your account using your credentials.
- Navigate to the account settings or subscription management section.
- Look for the option that says "Cancel Subscription." Click on it.
- Follow any on-screen prompts to confirm the cancellation of your subscription.
- If you encounter issues or prefer speaking with a representative, call customer support at 1-800-200-0853.
If you purchased through another platform (for example, mobile app stores):
- Open the app store where you purchased the subscription (such as Google Play Store or Apple App Store).
- Log in to your account associated with the app store.
- Navigate to the section for subscriptions.
- Locate the American DataBank subscription from your list of active subscriptions.
- Select the option to cancel or turn off the subscription.
- Confirm your cancellation as prompted by the app store.
If you need assistance, here's how you can get in touch with WGU - College of Health Professions's support team.
Tips and Tricks for Getting a WGU - College of Health Professions Refund
- Contact your Enrollment Counselor (EC) or Financial Aid office directly, as they have the authority and knowledge to facilitate withdrawal and payment plan cancellations.
- Consider requesting a Term Break instead of fully withdrawing to retain "active" student status and simplify your return without reapplying, especially if the break is short (1-3 months).
- Avoid completing orientation if you are planning to withdraw before starting, as it officially starts your term and could complicate cancellation or refunds.
- Initiate withdrawal or cancellation as early as possible, ideally before the term begins or before attending more than half the term, to increase chances of partial refund and smoother process.
- Use clear, polite but firm language when communicating, stating your intent to withdraw and cancel payments to set clear expectations.
- Escalate to program mentors or the BSBM team if facing issues with program changes or cancellation after agreements like MOU are signed.
- Understand that fully withdrawing requires reapplying and waiting periods if you decide to return in the future, so weigh options carefully.
- Leverage extenuating circumstances like health issues or military deployment if needing longer breaks, as these are typically accommodated.
- Keep records of all communications and confirmation emails as proof of your requests and any agreements made.
Why Do People Request Refunds from WGU - College of Health Professions
- Overcharging for background checks: Unexpected additional fees such as statewide criminal search fees higher than initially quoted.
- Drug screen issues: Lab location closures without notice, lack of choice in lab providers, and delays in drug test processing.
- Fingerprinting complications: Paying extra fees for fingerprinting that are rejected when done outside approved vendors; confusion and delays in fingerprint processing.
- Delayed background check processing: Multiple revised completion dates and poor customer service affecting clinical or program start dates.
- Incorrect drug test procedures: Samples tested on the wrong panels leading to retesting delays.
- Non-working access codes for fingerprinting packages: Issues preventing timely completion of required health science program credentials.
- Limited refund policies: Refunds often exclude fees passed to state agencies and fingerprinting services, with company citing agreed policies.
- Outdated or inaccurate vendor information: Vendors or labs listed as open when actually closed, causing fulfillment problems.
- Coordination issues with subcontracted services: Problems with third-party vendors like LabCorp and Complio leading to service delays and customer dissatisfaction.
WGU - College of Health Professions Refund Script
Script
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Dear WGU - College of Health Professions, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
WGU - College of Health Professions Refund Policy
American DataBank's policy states that once an order is submitted, it cannot be canceled as orders are processed immediately. This implies that for WGU College of Health Professions background checks or related subscriptions through American DataBank, cancellations or refunds are generally not permitted after submission.
The Easiest Way to Get a WGU - College of Health Professions Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from WGU - College of Health Professions—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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