The Ultimate Step by Step Guide to Cancelling a What Is Subscription or Membership (what-is.net)
By
Bella K.
|
Published
August 12, 2025
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Updated
August 13, 2025
What Is (at what-is.net) is a company that helps you manage your online subscriptions and bills easily. They offer tools to track and organize your recurring payments so you know exactly what you’re spending each month. If you’ve noticed a charge from them, it’s likely for their service that keeps you updated on your subscriptions and helps you avoid unwanted surprises in your bills.
Cancelling a subscription to What Is requires navigating their website and following specific instructions, which may not be immediately clear. Users may encounter some obstacles but it’s generally manageable with a little time and effort.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a What Is subscription.
How to Cancel What Is: Step by Step
If you purchased through what-is.net:
Visit the What Is website at what-is.net.
Log in to your account using your email and password.
Navigate to the Account section from the main menu.
Select Subscriptions from the dropdown options.
Find the subscription you wish to cancel.
Click on the Manage button next to the subscription.
Choose the Cancel Subscription option.
Follow the prompts to confirm the cancellation.
Check your email for a confirmation of cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Find the subscription for What Is.
Tap on it, then select Cancel Subscription.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find the What Is subscription.
Tap on it, then select Cancel Subscription.
Confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Select Settings (gear icon) at the top right.
Go to Payments and then select Manage automatic payments.
Find the payment to What Is and select it.
Click on Cancel to stop future payments.
Confirm the cancellation.
If you purchased through Stripe:
Check your email for any initial purchase confirmations from What Is.
Look for instructions regarding managing your subscription.
Following the link in the email may allow direct access to cancel.
If there are no direct options, contact What Is customer support through the website.
Provide them with your account details and request cancellation.
How to Contact What Is
If you need assistance, here's how you can get in touch with What Is's support team.
Be Polite: Start the conversation with a friendly tone, as customer service reps are more likely to assist you if you're courteous.
State Your Goal Clearly: Be direct about wanting to cancel your subscription to avoid confusion.
Use a Script: Write down what you want to say beforehand to stay focused and calm during the call or chat.
Timing is Key: Call during off-peak hours (early morning or late evening) when agents might have more time to help you.
Ask About Promotions: Inquire if there are any discounts that could make you reconsider, which can lead to special offers.
Escalate if Necessary: If the representative can’t help, politely ask to speak to a supervisor and reiterate your request.
Document Everything: Keep records of all interactions, including dates and names, in case you need to follow up.
Use Email or Chat: Sometimes, writing can yield better results; ask for confirmation of cancellation in writing.
Be Persistent: If your request is met with resistance, keep repeating your goal until they agree to assist you.
Check for Trials or Bundles: If applicable, mention you are currently out of the trial period or that it was billed incorrectly.
Follow Up: If cancellation is agreed upon, double-check your account in a few days to ensure the cancellation is processed.
Check Your Bank Statements: Monitor for any unauthorized charges after cancellation and dispute them if necessary.
Why Do People Request Refunds from What Is
High costs associated with the membership.
Lack of usage leading to reconsideration.
Change in financial situation affecting affordability.
Quality of service not meeting expectations.
Difficulty in cancellation process.
Better alternatives available at lower prices.
Changes in personal interests or needs.
Less time available to benefit from the subscription.
Frequent price increases without added value.
Customer service issues leading to frustration.
What Is Refund Script
Script
Copy
Dear What Is, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What Is Refund Policy
What Is (what-is.net) allows members to cancel their subscription at any time through their account settings. Cancellations take effect at the end of the current billing cycle, ensuring users are not charged for the following period. It is recommended to review specific terms for any potential fees or processes associated with cancellation.
The Easiest Way to Get a What Is Refund
If you're frustrated trying to cancel your subscription, membership, or bill from What Is—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as What Is may use tactics like requiring a notice period for cancellations or presenting an unclear cancellation process, making it frustrating to unsubscribe. Additionally, watch out for hidden fees for early cancellation or clauses in terms and conditions that create a lock-in period. Always read the fine print before committing to avoid unexpected charges.
High costs associated with the membership.
Lack of usage leading to reconsideration.
Change in financial situation affecting affordability.
Quality of service not meeting expectations.
Difficulty in cancellation process.
Better alternatives available at lower prices.
Changes in personal interests or needs.
Less time available to benefit from the subscription.
Frequent price increases without added value.
Customer service issues leading to frustration.
Account email address
Password
Subscription ID or Membership number
Billing address
Payment method used
Reason for cancellation
Contact information (phone number)
Last payment date
Confirmation of cancellation request
Before cancelling your What Is subscription, consider that you will lose access to a wealth of curated content, including in-depth articles and exclusive features tailored to enhance your understanding of various topics. Additionally, any ongoing access to personalized recommendations and member-only resources will cease immediately upon cancellation. Be aware of any potential cancellation fees or requirements, and check if your access remains valid until the end of your billing cycle. Lastly, if you're unsure, explore a temporary pause instead of a full cancellation to retain your account benefits.
What Is (what-is.net) allows members to cancel their subscription at any time through their account settings. Cancellations take effect at the end of the current billing cycle, ensuring users are not charged for the following period. It is recommended to review specific terms for any potential fees or processes associated with cancellation.
To cancel your subscription on What Is (what-is.net), you will need your password for authentication. If you've forgotten your password, you can reset it using this link: [Reset Password](https://what-is.net/reset-password). It's important to have this information handy to ensure a smooth cancellation process.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your What Is subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your What Is account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel What Is online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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