Wild Alaskan offers a subscription service where you receive boxes of wild-caught seafood sourced from sustainably-managed fisheries in Alaska and the Pacific Northwest. The seafood comes frozen and is delivered in eco-friendly insulated boxes, with portion sizes larger than the FDA standard. You get to choose how often your box ships, typically monthly, and you can skip deliveries, change your plan, or cancel anytime without extra fees. You'll be billed automatically based on the subscription frequency and box type you select, making it easy to enjoy fresh Alaskan seafood at home regularly.
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The cancellation process is straightforward and can be completed online through the user's account settings with clear step-by-step instructions. The user only needs to navigate to account settings, start the deactivation process, provide a reason, and confirm the cancellation, which is fairly easy but requires some navigation and clicking through.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Wild Alaskan subscription.
How to Cancel Wild Alaskan: Step by Step
If you purchased through Wild Alaskan Company:
- Log into your account at wildalaskancompany.com.
- Click on the Membership icon in the upper right-hand corner to access your dashboard.
- Select "Account Settings".
- Scroll down to your Membership Status and click "Edit".
- Click “Start Deactivation”.
- Select "Continue Deactivation" on the next page.
- Choose a reason for deactivating and provide feedback.
- Check the box confirming that you will forfeit any current promotions and click "Deactivate" to finish.
Important: If there is a pending order charged at the time of deactivation, reach out to customer support to resolve it, as you cannot stop orders once they are packed or shipped. A confirmation email will be sent after deactivation, and any account credits, discounts, or promotions will be forfeited upon deactivation.
If you need assistance, here's how you can get in touch with Wild Alaskan's support team.
Tips and Tricks for Getting a Wild Alaskan Refund
- Contact Wild Alaskan's Member Experience team directly via multiple channels like phone, email, and contact form to request cancellation or refund.
- Explain dissatisfaction clearly and politely, referencing the 100% member satisfaction guarantee.
- Be prompt in contacting customer service after receiving the product to show urgency and seriousness.
- Document everything thoroughly, including order details, photos of damaged or subpar products, and all correspondence.
- If initial contact doesn’t resolve the issue, escalate politely to a manager or supervisor.
- Time cancellation requests during regular business hours, avoiding weekends or holidays for quicker responses.
- Reference positive past reviews or experiences to encourage goodwill during communication.
- If a full refund is denied, request partial refunds or credits as alternatives.
- Be persistent but patient; follow up regularly while maintaining a polite tone until the resolution is achieved.
- Focus initial communication on personal experience and dissatisfaction rather than citing official cancellation policies.
Why Do People Request Refunds from Wild Alaskan
- Fish not fresh or arriving in a frozen state where fresh was expected
- Quality issues such as fish taste or texture not meeting expectations
- Subscription flexibility concerns, like wanting more control over delivery timing or skipping boxes
- Price concerns or finding the subscription too expensive compared to alternatives
- Change in personal circumstances such as no longer needing seafood delivered or dietary changes
- Customer service experiences that may have influenced dissatisfaction
- Preference for other seafood sources or alternatives that better suit personal preferences
Wild Alaskan Refund Script
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Dear Wild Alaskan, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Wild Alaskan Refund Policy
Wild Alaskan allows members to cancel their subscription anytime by logging into their account, going to Account Settings, and starting the deactivation process. Upon cancellation, all account credits, discounts, and promotions are forfeited and will not be restored if membership is resumed. Members receive a confirmation email after deactivation, and if an order is pending, they must contact customer service to handle it, as orders already packed or shipped cannot be canceled.
The Easiest Way to Get a Wild Alaskan Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Wild Alaskan—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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