WiseStamp helps you create and manage professional email signatures, whether you're an individual or part of a team at a company. They offer a free plan for basic use and paid subscriptions with more features like better templates, multiple signatures, and team-wide management tools. If you see a charge from them, it's likely for a yearly subscription that covers these enhanced features and support, billed per user seat if it's a team plan. You get extras like design choices, analytics, and customer support with these subscriptions.
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The cancellation process for a WiseStamp PRO subscription involves a straightforward set of steps that can be completed within a few minutes through the account settings. However, if the subscription is billed through PayPal or bank wire transfer, cancellation requires contacting support, which adds some difficulty and time.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a WiseStamp subscription.
How to Cancel WiseStamp: Step by Step
If you purchased through WiseStamp:
- Click the Profile icon and select Plan & Billing.
- On the Plan and Billing page, click the More icon (3 dots) in the Billing information section and select Cancel subscription.
- Answer the question and click Cancel subscription.
- Review the information in the warning popup and then click Cancel plan.
If you purchased through PayPal or Bank Wire Transfer:
- Contact WiseStamp support team to request cancellation as the option to cancel directly from account settings is not available.
If you purchased through Teams Subscription:
- Contact WiseStamp support team to cancel.
If you need assistance, here's how you can get in touch with WiseStamp's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a WiseStamp Refund
- Persistently request cancellation multiple times, as initial attempts may be ignored or met with automated responses.
- Use clear, firm language in your cancellation requests, emphasizing that you want to remove all future charges and terminate the subscription immediately.
- Document and keep records of all cancellation requests and communications in case of disputes.
- Be prepared to escalate by messaging through different support channels if the first point of contact is unresponsive.
- Request explicit confirmation emails stating that the subscription is cancelled and future billing will stop.
- Check billing statements regularly to ensure no unauthorized charges occur after cancellation.
- Consider contacting your bank or credit card provider to dispute charges if WiseStamp continues billing.
- Cancel trials immediately if deciding not to continue, as charges have been reported after trial periods ended.
- Avoid relying solely on website/account tools for cancellation as reported features may be dysfunctional or unavailable.
- Timing cancellation requests closer to renewal date can sometimes help in preventing auto-charges, but early cancellation with confirmation is safer.
Why Do People Request Refunds from WiseStamp
- Difficulty or impossibility of canceling subscriptions due to unclear or misleading cancellation options.
- Deceptive billing practices, such as charging upfront for a year despite monthly rate claims.
- Continued billing even after cancellation requests have been made.
- Unhelpful or bot-driven customer support that does not properly respond to cancellation or refund requests.
- Faulty software behavior, including incorrect or inconsistent signatures being sent despite fixes and reinstalls.
- Frustration with customer service delays and failure to adequately resolve issues or provide refunds.
- Unexpected pricing or charges, including misunderstandings about subscription costs or forced upgrades.
- Forced higher subscription plans perceived as sabotage to increase charges.
- Refund refusals even when cancellations are requested promptly.
WiseStamp Refund Script
Script
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Dear WiseStamp, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
WiseStamp Refund Policy
WiseStamp subscriptions auto-renew annually and can be canceled anytime before the term ends to avoid renewal, with access to paid features continuing until the billing period expires. PRO subscriptions can be canceled via account settings while Teams subscriptions require contacting support; all cancellations downgrade the account to free while preserving data for future resumption. Refunds are available under a "no questions asked" 14-day refund policy for PRO or Teams plans, with requests submitted through a form on their support site.
The Easiest Way to Get a WiseStamp Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from WiseStamp—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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