Withings is a health-tech company that focuses on smart scales, health trackers, and connected devices to help you monitor your health and wellness. They offer subscriptions for their Health Companion app, which provides personalized insights and tracking for your weight, activity, sleep, and heart health. If you see a charge from them, it’s likely for using these services to stay on top of your health goals!
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Cancelling a subscription with Withings requires navigating through their website and may involve several steps. While not overly complicated, it can be slightly confusing for some users without clear guidance.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Withings subscription.
How to Cancel Withings: Step by Step
If you purchased through the Withings Website:
- Visit the Withings website and log in to your account.
- Navigate to the ‘Profile’ section.
- Select ‘Subscriptions’ from the menu.
- Locate the subscription you wish to cancel.
- Click on ‘Manage’ next to the subscription.
- Select ‘Cancel Subscription’.
- Follow the prompts to confirm cancellation.
- You will receive a confirmation email regarding the cancellation.
If you purchased through Apple (App Store):
- Open the Settings app on your device.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find the Withings subscription in the list.
- Tap on the subscription.
- Select Cancel Subscription.
- Confirm the cancellation by following the on-screen instructions.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the Menu icon (three horizontal lines).
- Select Subscriptions.
- Locate your Withings subscription.
- Tap on the subscription.
- Tap Cancel Subscription.
- Follow the prompts to confirm cancellation.
If you purchased through PayPal:
- Log in to your PayPal account.
- Navigate to Settings (gear icon).
- Select Payments then Manage Automatic Payments.
- Find the Withings subscription in the list.
- Click on the Withings subscription.
- Select Cancel.
- Confirm the cancellation by following any further prompts.
If you need assistance, here's how you can get in touch with Withings's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Withings Refund
- Use live chat support for immediate assistance; it’s often faster than email.
- Be polite but firm when communicating your intent to cancel.
- Mention feeling unsatisfied or that the service is not meeting your needs to elicit empathy.
- Ask directly for the cancellation process; sometimes, representatives will offer it without you having to push hard.
- Do your research on common issues; reference past complaints or issues to strengthen your case.
- Request confirmation of the cancellation via email to ensure you have proof.
- Be aware of the time of call; mornings might have less traffic.
- If your first contact doesn't work, escalate to a supervisor or manager politely.
- Utilize social media channels for a quick response; sometimes public inquiries get faster resolutions.
- Bring up any loyalty you've shown or long-term suggestions if applicable, you might get offered a deal instead of cancellation.
- If you face issues, mention you’ll consider disputing the charge with your bank.
- Document all interactions; keep track of dates, names, and references for future follow-ups.
Why Do People Request Refunds from Withings
- Pricing concerns: Subscription costs may be too high.
- Lack of usage: Infrequent use of the products or services.
- Features not meeting expectations: Desired features may be missing.
- Technical issues: Frequent app or device malfunctions.
- Better alternatives: Switching to another brand with more appealing offerings.
- Privacy concerns: Worries about data security and privacy practices.
- Life changes: Changes in personal circumstances, such as moving or financial constraints.
- Customer service issues: Poor support experiences leading to frustration.
- Contractual obligations: Ending a free trial or contract period.
- Desire for one-time purchase: Prefer to purchase products outright instead of subscribing.
Withings Refund Script
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Dear Withings, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Withings Refund Policy
Withings offers a subscription service for its health app, which can be canceled at any time through the app or website. Users will continue to have access to their subscription benefits until the end of the billing cycle, after which no further charges will be applied.
The Easiest Way to Get a Withings Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Withings—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Start reclaiming your money today with Chargeback
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