Workout Anytime is a gym chain that offers two main membership plans. The Basic membership costs around $19.99 per month and lets you use one club with access to equipment, free weights, cardio machines, Wi-Fi, and a starter session with a trainer. The Premium membership costs about $29.99 per month and gives you access to all their locations plus extras like monthly trainer sessions, hydro massage, tanning, sauna, and guest privileges. You might be getting billed by them monthly for one of these memberships, which you can sign up for on their website, and they also allow freezing memberships for a small fee if needed.
Difficulty
12345678910
Easy Medium Very Hard
Cancellation requires either a phone call during business hours, an in-person visit requiring identity verification and form signing, or sending certified mail, all of which involve waiting time and some effort including confirmation follow-up. No direct online cancellation is available, making the process moderately difficult and time-consuming compared to simple online cancellations.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Workout Anytime subscription.
How to Cancel Workout Anytime: Step by Step
If you purchased through Workout Anytime:
- Log in to your Workout Anytime account on their website or mobile app.
- Navigate to the Account Settings or Membership section.
- Select Cancel Membership.
- Follow the prompts to complete the cancellation process.
- If you encounter issues, contact the staff at your home club for assistance.
If you need assistance, here's how you can get in touch with Workout Anytime's support team.
Email
The email is not available.
Tips and Tricks for Getting a Workout Anytime Refund
- Go to the gym location in person to submit a cancellation form rather than relying on phone or email.
- Be prepared to pay a final cancellation fee if you did not give sufficient advance notice (usually 30 days).
- Keep proof of cancellation such as a signed and dated cancellation form or email confirmation.
- Follow up persistently with phone calls and visits if initial cancellation requests are ignored.
- If charges continue after cancellation, contact your bank to stop payments or cancel your card to prevent further billing.
- Request cancellation or non-renewal in writing addressed to the billing company (often ABC Financial), including contract details and your address.
- If they refuse to cancel early, ask to cancel automatic renewal and let the contract expire to avoid ongoing charges.
- Use firm language: State clearly "I want to cancel my membership" and do not accept vague responses or delays.
- Escalate by asking for a manager or the owner if front desk staff are unhelpful.
- Attempt to switch gym location if possible, then request cancellation through the new location to bypass difficult management.
- Cancel on or just before renewal anniversary date with proper notice to avoid auto-renewal charges.
- If stuck, consider disputing charges with your bank or credit card company as a last resort.
Why Do People Request Refunds from Workout Anytime
- Long required notice period: Customers had to provide a 30-day notice to cancel memberships, which some found inconvenient.
- Multiple unexpected fees: Customers were charged renewal, service, and late fees even after deciding to cancel.
- Difficulty in canceling online: Outstanding balances and unresponsive collection agencies made it hard for some to complete cancellations.
- Confusion around membership status: Some customers signed up under promotions and were told memberships were inactive until extra payments were made; yet later faced collection actions when trying to cancel.
- Continued billing after moving or non-renewal: Customers who moved states or had agreements not to renew still faced charges without resolution.
- Access issues to facilities: Some reported never being able to access gym facilities due to staff not being present during business hours, yet were still billed.
- Negative impact on credit score: Being sent to collections after attempting to cancel membership caused harm to customers' credit ratings.
Workout Anytime Refund Script
Script
Copy
Dear Workout Anytime, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Workout Anytime Refund Policy
Workout Anytime's membership cancellation policy allows members to cancel their membership easily through their app by following a step-by-step process. Members must provide a reason for cancellation, confirm the cancellation, and they will be informed of how much longer they have access to the club. Additionally, memberships can be frozen once per 12-month period for up to 90 days with a $5/month fee during the freeze period, and the account must be current to do so.
The Easiest Way to Get a Workout Anytime Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Workout Anytime—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
WORKOUT ANYTIME WORKOUTANYTIME WOAT WA WOATFITNESS Workout Anytime Membership WOAT PAYMENT
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.