The Ultimate Step by Step Guide to Cancelling a Yes Hostels Subscription or Membership (yeshostels.com)
By
Bella K.
|
Published
September 11, 2025
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Updated
September 12, 2025
Yes Hostels is a budget-friendly accommodation service that provides travelers with affordable stays in various cities. They offer flexible booking options and have a subscription plan that allows members to enjoy discounts on their stays. If you see a charge from them, it’s likely for your membership or booking fees, which help you save money on your next adventure!
Cancelling a subscription with Yes Hostels requires navigating their website and following specific instructions, which might be confusing for some users. However, customer support is available, making the process manageable for those who may need assistance.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Yes Hostels subscription.
How to Cancel Yes Hostels: Step by Step
If you purchased through Yes Hostels directly on yeshostels.com:
Visit the yeshostels.com website.
Log into your account by clicking on Login in the top right corner.
Enter your email and password, then click Login.
Navigate to your Account Settings from the user menu.
Select Manage Subscriptions from the left sidebar.
Locate the subscription you wish to cancel.
Click on the Cancel Subscription button next to the subscription.
Follow the on-screen prompts to confirm your cancellation.
You will receive a confirmation email once your subscription has been successfully canceled.
If you purchased through Apple App Store:
Open the Settings app on your device.
Tap your name at the top to access your Apple ID.
Select Subscriptions.
Find your Yes Hostels subscription in the list.
Tap on the subscription to view details.
Tap Cancel Subscription.
Confirm your cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Find your Yes Hostels subscription in the list.
Tap on the subscription.
Tap Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Select Settings (gear icon).
Click on Payments.
Select Manage Automatic Payments.
Find Yes Hostels in the list of your automatic payments.
Click on the merchant name.
Click on Cancel to stop future payments.
Confirm your cancellation.
How to Contact Yes Hostels
If you need assistance, here's how you can get in touch with Yes Hostels's support team.
Document everything: Keep records of all communications, including emails and chat logs.
Use clear language: State your intention to cancel in a straightforward manner without extra details.
Contact during off-peak hours: Try reaching out on weekdays mid-morning or mid-afternoon for quicker responses.
Be polite but firm: Maintain a respectful tone while clearly asserting your request to cancel.
Ask for confirmation: Request a confirmation email or ticket number after canceling for your records.
Escalate if necessary: If initial attempts fail, ask to speak with a supervisor or manager.
Check for hidden clauses: Review your agreement for any details that may affect cancellation timing or fees.
Follow up: If you don’t receive confirmation, follow up within a few days to ensure the cancellation was processed.
Be persistent: If denied, reiterate your request multiple times if needed; persistence can pay off.
Utilize social media: Publicly tag the company on platforms like Twitter if you encounter difficulties.
Leverage consumer protection laws: Mention any relevant laws if you're getting resistance, like the right to cancel a contract.
Consider a chargeback: If all else fails, contacting your bank for a chargeback may be an option.
Why Do People Request Refunds from Yes Hostels
Financial Constraints – Difficulty in affording the monthly payments.
Change in Travel Plans – Shift in priorities or schedule leading to decreased usage.
Lack of Availability – Unavailability of desired accommodation dates.
Poor Customer Experience – Unsatisfactory service or facilities during previous stays.
Location Issues – Preference for hostels in different regions or cities.
Quality of Facilities – Dissatisfaction with amenities or cleanliness.
Increased Membership Fees – Rise in subscription costs without added benefits.
Health Reasons – Personal health challenges impacting travel.
Negative Reviews – Hearing about bad experiences from other travelers.
Unlimited Travel Alternatives – Finding better deals or options elsewhere.
Preference for Private Accommodation – Change in preference from shared to private stays.
Membership Expiry – Realizing the membership period is over.
Yes Hostels Refund Script
Script
Copy
Dear Yes Hostels, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Yes Hostels Refund Policy
Yes Hostels allows members to cancel their subscription at any time. Upon cancellation, the membership benefits will remain active until the end of the current billing cycle, but no refunds will be issued for previous payments.
The Easiest Way to Get a Yes Hostels Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Yes Hostels—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Yes Hostels may employ tactics like requiring a minimum subscription period before cancellation or imposing early termination fees that can catch you off guard. Always read the fine print regarding their cancellation policy, as it might include specific timelines or conditions that restrict your ability to cancel immediately. It's essential to fully understand these terms to avoid unexpected charges or complications.
Financial Constraints – Difficulty in affording the monthly payments.
Change in Travel Plans – Shift in priorities or schedule leading to decreased usage.
Lack of Availability – Unavailability of desired accommodation dates.
Poor Customer Experience – Unsatisfactory service or facilities during previous stays.
Location Issues – Preference for hostels in different regions or cities.
Quality of Facilities – Dissatisfaction with amenities or cleanliness.
Increased Membership Fees – Rise in subscription costs without added benefits.
Health Reasons – Personal health challenges impacting travel.
Negative Reviews – Hearing about bad experiences from other travelers.
Unlimited Travel Alternatives – Finding better deals or options elsewhere.
Preference for Private Accommodation – Change in preference from shared to private stays.
Membership Expiry – Realizing the membership period is over.
Account Email Address
Account Password
Subscription Type (e.g., membership level)
Last Billing Date
Payment Method used for the subscription
Cancellation Reason (if required)
Confirmation of Cancellation Request
Contact Number for support
Account Username
Transaction ID (if applicable)
Before cancelling your Yes Hostels subscription, be aware that you will lose access to exclusive member benefits, including discounted rates on accommodations and priority booking during peak seasons. Additionally, any ongoing deals or loyalty points may be forfeited. Ensure you check the cancellation policy for any fees or notice periods that may apply, as this could impact your final billing. Lastly, consider whether you might want to rejoin in the future, as some benefits may be time-sensitive.
Yes Hostels allows members to cancel their subscription at any time. Upon cancellation, the membership benefits will remain active until the end of the current billing cycle, but no refunds will be issued for previous payments.
Yes, you'll need your password to cancel your subscription with Yes Hostels. If you've forgotten your password, you can reset it by visiting the following link: [Reset Password](https://yeshostels.com/reset-password). Once you have access, you can log in and proceed with the cancellation.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Yes Hostels subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Yes Hostels account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Yes Hostels online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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