The Ultimate Step by Step Guide to Cancelling a Yoga Subscription or Membership (yoga-go.io)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
Yoga-Go offers a yoga app where you can follow guided training plans to improve your health and flexibility. They operate on a subscription model that automatically renews at the end of each billing cycle, so you might see regular charges based on your chosen plan. Payments are made through Apple & Google Pay, PayPal, or credit cards, and although you can't pause or switch subscriptions easily, you can cancel anytime through the app. Basically, if you’re getting billed by them, it’s because you signed up for ongoing access to their yoga workouts and guidance.
The cancellation process is relatively simple and straightforward, involving just a few steps in the app or the web account, but it requires navigating to the correct settings and ensuring cancellation is done 24 hours before the next billing cycle.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Yoga subscription.
How to Cancel Yoga: Step by Step
If you purchased through the Yoga-Go App:
Open the Yoga-Go app on your device.
Navigate to the 'Settings' tab.
Tap on 'Manage Subscription'.
You will be redirected to your web account where you can manage your subscriptions.
Locate the 'Subscription' section to view your current plan.
Click on the option to cancel the subscription.
Ensure to cancel at least 24 hours before your next billing cycle.
Use firm and clear language: Simply state, "I want to cancel my membership/subscription," without providing reasons or explanations.
Do not justify your cancellation: Avoid giving reasons to prevent the agent from trying to counter your objections.
Provide written notice: Send an email or certified letter stating your desire to cancel with a clear date. Keep a copy for your records.
Escalate politely: If frontline customer service resists, ask to speak with a supervisor or higher-level representative.
Use timing strategically: Cancel just before the next billing cycle or during free trial periods to avoid extra charges.
Leverage the 30-day cancellation rule: Many yoga memberships require 30 days’ notice; provide this in writing and mark calendar reminders.
Document every interaction: Record dates, names, and details of calls or emails in case of future disputes.
Be persistent and patient: If initially unsuccessful, try again or escalate as needed.
Grey rock the conversation: Give minimal responses and sound uninterested to avoid retention offers.
Threaten to dispute charges: If they continue charging after cancellation, mention disputing charges with your bank or credit card.
Cancel in person if necessary: Some studios require physical cancellation; if possible, visit to complete the process.
Try cancelling via multiple channels: Use app, email, phone, and physical mail options if available to ensure cancellation.
Ignore offers and discounts: Decline counteroffers to keep you subscribed; be polite but firm in refusal.
Why Do People Request Refunds from Yoga
Feeling forced to attend classes without enthusiasm
Lack of motivation to continue yoga practice
Motivation driven by physical appearance rather than mental well-being
Fear or resistance to change and growth involved in practice
Personal life impacts such as relationships or work conflicts
Relocation leading to insufficient space for practice
Injuries preventing participation in classes
Not taking enough classes to justify membership
Financial reasons making membership not viable
Seeking other forms of exercise or wellness
Feeling unchallenged or desiring more variety in classes
Yoga Refund Script
Script
Copy
Dear Yoga, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Yoga Refund Policy
Yoga-go.io's subscription cancellation policy requires that members cancel their subscription at least 24 hours before the next billing cycle to avoid being charged for auto-renewal. Cancellation can be done through the app's 'Manage subscription' option or via the web account subscription section, with support also available for cancellation requests.
The Easiest Way to Get a Yoga Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Yoga—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Yoga-Go requires that you cancel your subscription at least 24 hours before the next billing cycle to avoid being charged for the next period, which means you cannot simply cancel at any moment without potentially incurring an additional charge. There are no explicit contracts or early cancellation fees detailed, but the key trick is the timing of your cancellation to avoid automatic renewal charges. Make sure to cancel through the app settings or your web account in advance to prevent unwanted charges.
Feeling forced to attend classes without enthusiasm
Lack of motivation to continue yoga practice
Motivation driven by physical appearance rather than mental well-being
Fear or resistance to change and growth involved in practice
Personal life impacts such as relationships or work conflicts
Relocation leading to insufficient space for practice
Injuries preventing participation in classes
Not taking enough classes to justify membership
Financial reasons making membership not viable
Seeking other forms of exercise or wellness
Feeling unchallenged or desiring more variety in classes
Account login details for Yoga Go (email and password) to access the website or app
Access to the Settings tab in the Yoga Go app or web account
Use the Manage subscription or Subscription section to cancel
Cancel at least 24 hours before the next billing cycle to avoid being charged again
If contacting support, provide your name and email address (via the Contact Us form)
Choose "Cancellation" as the support category if requesting through the contact page
A confirmation email will be sent after cancellation (check your inbox/spam)
No explicit mention of needing receipts, proof of purchase, or payment confirmation for standard cancellations
Keep records of your cancellation request/confirmation in case of disputes
If the subscription was purchased through a third-party payment provider (e.g., Google Play, Apple App Store), follow that provider's cancellation process
Before cancelling your Yoga-Go subscription, know that you will lose access to all premium content and features once your current billing cycle ends. This includes all yoga classes, personalized workout plans, and any other exclusive member benefits provided through the app. Cancellation must be done at least 24 hours before the next billing cycle to avoid being charged for the next period. Also, note that once cancelled, the subscription will remain active until the end of the paid period, but no refunds are offered for mid-cycle cancellations. You can manage and cancel your subscription through the app settings or the Yoga-Go web account.
Yoga-go.io's subscription cancellation policy requires that members cancel their subscription at least 24 hours before the next billing cycle to avoid being charged for auto-renewal. Cancellation can be done through the app's 'Manage subscription' option or via the web account subscription section, with support also available for cancellation requests.
To cancel your Yoga-go.io subscription, you need to log in to your account on their website or app. This implies that you do need your password to access your account settings where you can manage and cancel your subscription. If you have forgotten your password, you can reset it using this link: https://yoga-go.io/#/forgot-password. Unfortunately, Yoga-go.io does not offer cancellation through phone or unauthenticated chat support, so having access to your account credentials is necessary for cancellation.
We've actually written a step by step guide on how to get a refund from Yoga. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Yoga subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Yoga account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Yoga online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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