Yoga by Candace offers a variety of online yoga classes and wellness resources for all skill levels. They have a monthly subscription that gives you access to a wide range of classes, workshops, and tools to help you deepen your practice. If you see a bill from them, it’s likely for this subscription service that helps make yoga accessible anytime, anywhere!
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Cancelling a subscription with Yoga by Candace is relatively straightforward, as users can typically manage their subscriptions through their account settings. However, some may find it slightly confusing if they are not familiar with the platform's interface.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Yoga by Candace subscription.
How to Cancel Yoga by Candace: Step by Step
If you purchased through yogabycandace.com:
- Visit yogabycandace.com.
- Log in to your account using your registered email and password.
- Navigate to the Account Settings section.
- Select Subscriptions from the menu.
- Find the subscription you wish to cancel.
- Click on Cancel Subscription.
- Follow the prompts to confirm the cancellation. You should receive a confirmation email shortly.
If you purchased through Apple (iTunes):
- Open the Settings app on your device.
- Tap your name at the top to access Apple ID settings.
- Select Subscriptions.
- Locate the subscription for Yoga by Candace.
- Tap on the subscription and select Cancel Subscription.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the menu icon (three horizontal lines) at the top-left corner.
- Select Subscriptions.
- Find the Yoga by Candace subscription.
- Tap on it and select Cancel Subscription.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Settings (gear icon) in the top right corner.
- Select Payments from the menu.
- Click on Manage Automatic Payments.
- Locate the Yoga by Candace payment.
- Select it and click on Cancel to stop payments.
If you need assistance, here's how you can get in touch with Yoga by Candace's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Yoga by Candace Refund
- Be direct. Start your communication by clearly stating that you want to cancel your subscription.
- Use email. Many users recommend canceling via email rather than through the website for a clearer paper trail.
- Timing is key. Try to cancel shortly before your billing cycle to avoid being charged again.
- Keep it simple. Don’t go into too much detail about why you’re leaving; stick to the cancellation request.
- Ask for confirmation. Request a confirmation of your cancellation to ensure there are no misunderstandings.
- Escalate if necessary. If the first representative doesn’t help, politely ask to speak with a supervisor or manager.
- Document everything. Keep records of all communications regarding your cancellation for future reference.
- Be persistent. If they say no the first time, don’t hesitate to follow up multiple times.
- Use the live chat feature. Some users find that chatting with customer service can lead to swifter resolutions.
- Be courteous. Polite requests are often more successful than confrontational ones.
Why Do People Request Refunds from Yoga by Candace
- Financial constraints due to unexpected expenses.
- Difficulty in maintaining a consistent practice schedule.
- Lack of time to dedicate to yoga sessions.
- Feeling overwhelmed by the number of available classes.
- Not finding classes that fit their personal style.
- Health issues that prevent them from participating.
- Relocation to a place with less access to online classes.
- Desire to focus on other wellness routines or activities.
- Not feeling a connection with the instructors.
- Need for temporary suspension rather than a full cancellation.
Yoga by Candace Refund Script
Script
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Dear Yoga by Candace, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Yoga by Candace Refund Policy
Yoga by Candace allows members to cancel their subscription at any time through their account settings. Upon cancellation, access continues until the end of the current billing cycle, with no refunds for previous payments.
The Easiest Way to Get a Yoga by Candace Refund
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