Yogago at yoga-go.fit offers a subscription service for home-based yoga workouts designed to help users improve their fitness and balance. When you subscribe, you pay for access to guided yoga training plans through their app, and the subscription automatically renews at the end of each billing cycle unless you cancel it. You can pay using Apple & Google Pay, PayPal, or credit card. If you're seeing charges from Yogago, it's likely from a recurring subscription that you signed up for to use their yoga workouts.
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The cancellation process involves several clear steps that must be performed in the Google Play Store or redirected from the app to the store subscription settings. These steps are straightforward but require the user to navigate through different menus and ensure cancellation occurs before the next billing cycle to avoid charges, making it relatively easy but not immediate or one-click.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Yogago subscription.
How to Cancel Yogago: Step by Step
If you purchased through Google Play:
- Open the Google Play Store on your Android phone or tablet.
- Check if you’re signed in to the correct Google Account.
- Tap Menu and then Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions provided on the screen.
If you purchased through Apple:
- Open your Settings app on your iPhone or iPad.
- Tap your name at the top to open your Apple ID profile.
- Select Subscriptions to view your active subscriptions.
- Locate the Yoga-Go subscription in the list and tap it.
- Tap Cancel Subscription. If you don’t see a cancel option, it may already be canceled.
If you purchased through the Yoga-Go website:
- Login to your Yoga-Go account on the website.
- Navigate to the Settings or Account section.
- Find the Manage Subscription option.
- Select Cancel Subscription.
- Confirm your cancellation when prompted.
If you need assistance, here's how you can get in touch with Yogago's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Yogago Refund
- Persistently email Yoga Go support using support@yogago.com, clearly stating you want to cancel immediately and requesting a refund if applicable.
- Describe accidental subscription or financial hardship if true, emphasizing you have not used the app or set up an account to strengthen your case.
- Document all communications—save emails and response times as evidence.
- Cancel separate in-app purchases if any, as multiple charges may occur.
- Use precise, firm language like “I want to cancel my subscription immediately” and avoid ambiguous wording.
- Escalate by disputing charges through PayPal if paid via PayPal, using their resolution center.
- If necessary, contact your bank or credit card provider to dispute unauthorized charges under the Fair Credit Billing Act.
- Cancel through app stores if possible, but note many users report cancellation is often only possible via Yoga Go’s website or email support.
- Be aware timing matters: cancel at least 24 hours before the next billing cycle to avoid new charges.
- Be prepared for unresponsiveness from customer service and consider escalating complaints to consumer protection agencies if needed.
- Read all terms and fine print carefully—some users report hidden clauses and deliberately complicated cancellation processes.
- Consider disputing charges with your bank if refund is refused; many have found this to be the only way to stop payments.
- Buyer beware: Yoga Go subscription cancellation can be purposely complicated and manipulative, so persistence and precise communication are key.
Why Do People Request Refunds from Yogago
- Automatic renewals without clear warnings, causing unexpected charges.
- Difficulty canceling subscriptions through the app.
- Unresponsive or unhelpful customer support regarding cancellations and refunds.
- Deceptive billing practices and refusal to provide refunds even when the app was not used.
- Charges without clear consent or warning.
- Subscription cancellations not stopping subsequent payments.
- Refund policies not honored or requiring extensive proof and effort.
- Receiving unappealing alternatives instead of refunds.
- Frustration with the subscription and refund process leading to negative experiences.
- Warnings from customers to avoid the service due to billing and cancellation issues.
Yogago Refund Script
Script
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Dear Yogago, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Yogago Refund Policy
Yogago subscriptions must be canceled at least 24 hours before the next billing cycle to avoid being charged for the next period. Cancellations are done through the Google Play Store or the app settings, and once canceled, the access remains active until the current billing period ends.
The Easiest Way to Get a Yogago Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Yogago—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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