The Ultimate Step by Step Guide to Cancelling a Your Move Subscription or Membership (yourmove.lv)
By
Bella K.
|
Published
Invalid Date
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Updated
August 20, 2025
Your Move is a handy service that helps people manage their bills in one place. They offer subscriptions for tracking and paying various utilities like electricity, water, and internet, making it super easy to stay on top of your payments. If you see a bill from them, it’s likely for the services they help you keep organized, so you don’t have to worry about missing anything important.
Cancelling a subscription to Your Move can require navigating through their customer service process, which may not be very straightforward. However, the steps are generally clear, making it manageable for most users.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Your Move subscription.
How to Cancel Your Move: Step by Step
If you purchased through the Your Move website:
Visit yourmove.lv and log into your account.
Navigate to the Account section on the dashboard.
Select Subscriptions from the menu.
Find the subscription you wish to cancel and click on Manage.
Choose the option Cancel Subscription.
Confirm your cancellation by following the prompts provided.
You will receive a confirmation email regarding your cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Click on Settings (gear icon).
Select Payments and then click on Manage pre-approved payments.
Locate the entry for Your Move.
Click on Cancel to stop future payments.
Check for a confirmation notice that your cancellation was successful.
If you purchased through a mobile app (iOS or Android):
Open the app store on your device.
For iOS: Tap on your profile icon in the upper right corner. For Android: Tap on the menu and select Subscriptions.
Locate the Your Move subscription in the list.
Tap on it to view subscription details.
Select Cancel Subscription and confirm your choice.
You may receive an email confirming your cancellation.
If you purchased through a gift card:
Email support@yourmove.lv with your request to cancel.
Include your account information and the gift card details.
Wait for a confirmation email from customer support regarding your cancellation.
How to Contact Your Move
If you need assistance, here's how you can get in touch with Your Move's support team.
Be concise in your request; avoid lengthy explanations about why you want to cancel.
Use a calm and polite tone when communicating with customer service to avoid unnecessary pushback.
If you encounter resistance, ask to speak to a supervisor as they often have more authority to handle cancellations.
Call during off-peak hours - try early mornings or late evenings to reduce wait times.
Keep a record of all communications - document names, dates, and conversation details.
Be prepared with account information to speed up the process, such as your account number and personal details.
Consider sending an email for a paper trail if phone calls prove difficult.
If you face obstacles, mention you’re considering a chargeback through your bank as it may prompt faster action.
Take advantage of end-of-month deadlines, as companies might be more flexible to meet targets.
Make your request clear - explicitly state "I want to cancel my subscription" without ambiguity.
Before initiating the cancellation, research the terms of your contract for any necessary clauses.
If available, use social media channels (like Twitter) for customer support, as companies often respond quicker to public complaints.
Check if there are any promotional offers that could be applied instead of a cancellation.
Utilize cancellation scripts that have worked for others; rehearse them if necessary.
Why Do People Request Refunds from Your Move
Financial constraints making it difficult to manage monthly payments.
Unsatisfactory service leading to a lack of value.
Change in personal circumstances such as relocation or job change.
Not using the service frequently enough to justify the cost.
Finding a better alternative with more appealing features or lower prices.
Technical issues or frequent problems with the platform.
Change in lifestyle that no longer requires the service.
Limited availability of features or resources in their area.
Unclear terms or dissatisfaction with billing practices.
Desire to simplify finances by reducing recurring charges.
Your Move Refund Script
Script
Copy
Dear Your Move, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Your Move Refund Policy
Your Move (yourmove.lv) allows members to cancel their subscription at any time. However, cancellations must be submitted before the next billing cycle to avoid being charged for the subsequent period. Members will retain access to the services until the end of their current billing period.
The Easiest Way to Get a Your Move Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Your Move—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Your Move may implement tactics like requiring notice periods or hiding cancellation options within your account settings. Look out for any terms that suggest early cancellation fees or auto-renewal clauses that can extend your commitment unexpectedly. Always read the fine print to avoid getting trapped in a longer subscription than anticipated.
Financial constraints making it difficult to manage monthly payments.
Unsatisfactory service leading to a lack of value.
Change in personal circumstances such as relocation or job change.
Not using the service frequently enough to justify the cost.
Finding a better alternative with more appealing features or lower prices.
Technical issues or frequent problems with the platform.
Change in lifestyle that no longer requires the service.
Limited availability of features or resources in their area.
Unclear terms or dissatisfaction with billing practices.
Desire to simplify finances by reducing recurring charges.
Account number
Email address associated with the account
Full name of the account holder
Phone number for verification
Subscription type to be canceled
Reason for cancellation
Date of last payment
Payment method used (e.g., credit card)
Confirmation of cancellation request
Before cancelling your Your Move subscription, be aware that you'll lose access to exclusive features such as personalized move planning tools, a comprehensive resource library, and dedicated customer support. Additionally, any ongoing discounts or promotional offers linked to your membership will be forfeited. It's also worth checking if there are any outstanding payments or commitments that need to be settled to avoid potential fees.
Your Move (yourmove.lv) allows members to cancel their subscription at any time. However, cancellations must be submitted before the next billing cycle to avoid being charged for the subsequent period. Members will retain access to the services until the end of their current billing period.
Yes, you will need your password to cancel your subscription on Your Move (yourmove.lv). If you’ve forgotten your password, you can easily reset it by visiting [this link](https://yourmove.lv/reset-password). Once you reset it, you’ll be able to log in and proceed with the cancellation.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Your Move subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Your Move account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Your Move online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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