YouTube Premium is a paid membership that lets you watch millions of videos on YouTube without ads, download videos to watch offline, and keep videos playing in the background while you use other apps or when your screen is off. It also includes YouTube Music Premium, so you can listen to music and podcasts ad-free with offline downloads and background play. You might see a charge from them because you are subscribed to one of their plans, and billing is managed through Google Play for Android users. Overall, it’s a way to enjoy YouTube and music without interruptions and with added convenience.
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The cancellation process involves straightforward steps through the YouTube app or website, requiring only a few taps to access membership settings and confirm cancellation. The process is user-friendly and clearly guided, with immediate confirmation of cancellation status available.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a YouTube Premium subscription.
How to Cancel YouTube Premium: Step by Step
If you purchased through Google Play:
- Tap your profile picture.
- Select "Paid memberships."
- Tap on the membership you want to cancel.
- Tap "Continue to cancel."
- Select your reason for canceling and tap "Next."
- Tap "Yes, cancel."
If you purchased through iOS (Apple):
- Open the Settings app.
- Tap your name.
- Tap "Subscriptions."
- Tap the YouTube subscription.
- Tap "Cancel Subscription." You might need to scroll down to find this button.
- If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
If you purchased through the YouTube iOS app via Apple:
- Tap your profile picture.
- Tap on the membership you want to cancel.
- Tap "Manage Apple Subscriptions."
- Tap on your membership.
- Tap "Cancel."
If you need assistance, here's how you can get in touch with YouTube Premium's support team.
Email
The email is not available.
Tips and Tricks for Getting a YouTube Premium Refund
- Cancel via the platform where you subscribed: Use the app store or payment method linked to the subscription (e.g., Apple ID subscriptions on iOS or Google Play Store on Android) instead of the YouTube app to successfully cancel.
- Access subscriptions through the web browser: Some users report that going to YouTube.com on a mobile browser and navigating to "Purchases & Memberships" lets them cancel when the app doesn't.
- Use account settings carefully: Tap on your profile picture, go to Subscriptions or Memberships, and then select the subscription to cancel—sometimes multiple steps are needed.
- If cancellation fails on one account, try contacting support via a different account: Users report success after escalating through customer service channels with multiple accounts.
- Block payments as a last resort: Contact your bank to stop or block recurring payments if you cannot cancel through Google/Apple or YouTube interfaces.
- Cancel before the renewal date: Initiate cancellation before your payment period rolls over to avoid being charged for the next cycle.
- Ignore the "pause subscription" option if you want to completely cancel: Selecting pause only delays cancellation and continues the subscription after the pause ends.
- If you accidentally subscribed, be persistent: Some users say managing the subscription repeatedly or trying different devices/browsers eventually allowed cancellation.
Why Do People Request Refunds from YouTube Premium
- Price increases: Users often cancel due to subscription fees going up without significant service improvements.
- Still seeing ads: Some users report seeing ads despite paying for the no-ads Premium experience.
- Technical issues: Download errors and problems with offline video playback frustrate users.
- Audio and video quality concerns: Some feel YouTube Premium’s audio quality is inferior to competitors.
- Clunky app features: Issues like simplistic or buggy playlist management and random pausing during playback.
- Limited plan options: Some users want more flexible or affordable pricing plans.
- Bad recommendations: Dissatisfaction with the content recommendation algorithms.
- Native advertising and sponsorships: Presence of host-read endorsements or sponsorship messages, especially in podcasts, which users dislike.
- Lack of perceived value: Users don’t feel the benefits justify the cost, especially if they don’t use features like background play or offline downloads extensively.
YouTube Premium Refund Script
Script
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Dear YouTube Premium, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
YouTube Premium Refund Policy
YouTube Premium allows you to cancel, pause, or resume your paid membership at any time. After cancellation, you will not be charged again and your membership benefits continue until the end of the current billing period. Note that cancellations must be done through the platform you used to subscribe (e.g., Apple account for iOS app users), and pausing/resuming is not available for Apple-billed users.
The Easiest Way to Get a YouTube Premium Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from YouTube Premium—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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