Xsolla doesn't make it easy to get a dispute. Many users get lost in the support web pages, not sure what to do and where to click. If you find Xsolla's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.

After getting a profile, you’re just a few simple steps away from securing that dispute:

1. Log in and hit Dispute Instantly
2. Choose the charges you'd like to get Xsolla Dispute for
3. Provide your first and last name
4. Open our templated email
5. Press send

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How long does it take to resolve a dispute with Xsolla?

The timeframe for resolving a dispute with Xsolla may vary depending on the nature and complexity of the specific dispute. Xsolla is committed to addressing and resolving disputes in a timely and efficient manner to ensure user satisfaction. The length of time it takes to resolve a dispute can depend on factors such as the availability of information, the cooperation of all parties involved, and the complexity of the issue at hand. While simpler disputes may be resolved within a few weeks, more complex cases may require a longer timeframe for thorough investigation and resolution. Xsolla strives to maintain open lines of communication with users throughout the dispute resolution process, providing regular updates on the progress and working towards a fair and satisfactory resolution. While the duration may vary, Xsolla is dedicated to resolving disputes promptly, prioritizing the best interests of its users.

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Chargeback Protects Your Privacy and Finances

Introducing the AI financial concierge that will make your life easier and your finances more organized! With our cutting-edge technology, you'll never have to worry about disputes, refunds, or returns again. Our AI-powered system is designed to handle all of your financial issues with ease and efficiency, so you can focus on the things that matter most.

Whether you're dealing with a difficult merchant or just need help navigating a complicated dispute process, our financial concierge is here to help. With a few simple clicks, you can connect with a team of financial experts who will work tirelessly to resolve any issues you may have.

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Chargeback Can Help With More Than Disputing Xsolla!

If you need help with disputes, refunds and subscription cancellations on other platforms, Chargeback is the way to go. We can help if you need to get a Netflix Dispute or Hulu Dispute or Grammarly Dispute.

By setting up a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes. Check out some other examples of how Chargeback can help you deal with various personal finance issues: