Mantra specializes in creating inspirational and meaningful jewelry pieces designed to uplift and motivate individuals. Their products primarily include bracelets made from stainless steel with various engraved mantras, quotes, or affirmations aimed at promoting positivity and mindfulness. Mantra's jewelry appeals to a wide range of users, including individuals seeking daily reminders of encouragement, empowerment, and personal growth. Their users often include those interested in self-care, wellness practices, and mindfulness, as well as those looking for thoughtful gifts that convey messages of positivity and inspiration. Mantra's mission is to spread positivity and encouragement through their jewelry, fostering a community of individuals who embrace these values in their daily lives.
Mantra upholds a clear Dispute Policy aimed at resolving any issues or concerns that may arise regarding its products or services. The policy emphasizes transparency, fairness, and customer satisfaction throughout the dispute resolution process. Customers are encouraged to first contact Mantra's customer support team directly to address any concerns informally and seek a resolution. If the issue remains unresolved, the policy provides for formal mediation or arbitration as necessary, ensuring disputes are handled impartially and in accordance with applicable laws and regulations. Mantra is dedicated to maintaining positive relationships with its customers by promoting open communication and fair dispute resolution practices, ultimately aiming to uphold their commitment to delivering quality products and excellent customer service.
Mantra doesn't make it easy to get a dispute. Many users get lost in the support web pages, not sure what to do and where to click. If you find Mantra website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
After getting a profile, you’re just a few simple steps away from securing that dispute:
The specific timeframe for resolving disputes with Mantra can vary depending on the nature and complexity of each individual case. Generally, Mantra strives to address and resolve disputes promptly and efficiently, prioritizing customer satisfaction and adherence to their Dispute Policy. The duration of the resolution process may depend on factors such as the complexity of the issue, availability of necessary information, and the cooperation of all parties involved.
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