CBRE Investment Management is a globally recognized real assets investment management firm that specializes in providing comprehensive investment solutions across a variety of real estate sectors. The firm manages investments in properties such as office buildings, retail centers, industrial facilities, and multifamily housing, leveraging its extensive market knowledge and expertise to maximize returns for its clients. CBRE Investment Management serves a diverse clientele, including institutional investors, such as pension funds and insurance companies, as well as private investors seeking to diversify their portfolios with real estate assets. The firm is dedicated to delivering superior investment performance and creating value through strategic asset management, sustainability initiatives, and innovative investment strategies, ensuring its clients achieve their financial and investment objectives.
CBRE Investment Management has established a comprehensive Dispute Policy to address and resolve any issues or concerns that may arise with its clients. The policy ensures a fair, transparent, and efficient resolution process for disputes related to investment management, service delivery, billing discrepancies, or other matters. Initially, clients are encouraged to communicate their concerns directly with their designated CBRE Investment Management representative to seek an informal resolution. If the issue remains unresolved, clients can escalate the matter by filing a formal complaint. The company commits to conducting a thorough investigation of each complaint and strives to provide a timely and equitable resolution. CBRE Investment Management values transparency and integrity in handling disputes, prioritizing client satisfaction throughout the process.
CBRE Investment Management doesn't make it easy to get a dispute. Many users get lost in the support web pages, not sure what to do and where to click. If you find CBRE Investment Management website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
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The time it takes to resolve a dispute with CBRE Investment Management can vary based on the complexity and specifics of the issue. Generally, CBRE Investment Management aims to address and resolve disputes as promptly and efficiently as possible to ensure client satisfaction. Upon receiving a formal complaint or dispute, the company initiates an investigation process to thoroughly understand the concerns and gather necessary information. The resolution timeframe typically ranges from a few weeks to a few months, depending on factors such as the nature of the complaint, the need for additional documentation or consultations, and the involvement of third parties or regulatory bodies. CBRE Investment Management is committed to maintaining transparency and clear communication with clients throughout the process, ensuring that concerns are addressed effectively and in a timely manner.
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