Overview
Grammarly is a helpful tool that makes your writing better by checking grammar, spelling, and tone to make sure what you write sounds clear and polite. It uses smart technology to give you suggestions and can even help you rewrite sentences, check for plagiarism, and create citations. You can use it on your emails, messages, documents, or anywhere you write online, and it works smoothly with other apps like Slack and Outlook. There are free and paid plans, so whether you just want basic help or more advanced writing tools, Grammarly has you covered. Basically, it's like having a friendly writing assistant right on your computer or phone to help you communicate better in all kinds of writing.
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The description is directly based on the official information from grammarly.com describing their main services in simple and consumer-friendly terms without technical jargon.
How to Get a Grammarly Refund: Step by Step
If you purchased through Grammarly.com (Credit Card or Direct Payment):
- Log in to your Grammarly account at grammarly.com.
- Go to the Subscription page within your account settings.
- Click on the Request a Refund button.
- Provide necessary details and your reason for requesting the refund (e.g., accidental purchase, duplicate subscription, etc.).
- Submit the request form.
- Wait up to 10 business days for the refund to appear on your credit card statement.
- If you do not see the refund after 10 business days, follow up by submitting a support request via the Grammarly Help Center.
If you purchased through Apple App Store:
- Open a browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID used for the purchase.
- Click "I'd like to" and select Request a refund.
- Select the reason for your refund, such as "Subscription renewed without notice" or "Account was unused." Choose Next.
- Select Grammarly from the list of purchases.
- Submit your refund request.
- Wait 24 to 48 hours for a response.
- If approved, the refund will be credited back to your payment method, which may take additional time.
- If you cannot find the charge on reportaproblem.apple.com, search your email for "receipt from Apple" or "invoice from Apple" to verify which Apple account was used.
- If you belong to a Family Sharing group, only the family organizer can request a refund for a group member’s purchase.
- For further assistance, contact Apple Support.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device or visit play.google.com/store/account on a browser.
- Tap or click your profile icon, then go to Payments & Subscriptions > Budget & Order History.
- Find the Grammarly subscription purchase you want refunded.
- Tap on it and select Request a refund or Report a problem.
- Choose the appropriate reason for the refund, such as "Subscription renewed without notice" or "Account was unused."
- These reasons increase the chances of refund approval.
- Complete the submission of the refund request.
- Wait for Google's response via email on the refund status.
How to Contact Grammarly
If you need assistance, here’s how you can get in touch with Grammarly support team:
Tips and Tricks for Getting a Grammarly Refund
- Submit a ticket through Grammarly's help center promptly after the charge.
- Cancel the premium account immediately, ideally without using the service after the charge.
- Be honest and polite in your refund request; some users mention explaining financial hardship (e.g., being a broke student) to evoke sympathy.
- Use social media like Twitter to message Grammarly if you don’t get a timely response; this can get you faster attention.
- Explain the situation clearly and politely, emphasizing that you cannot afford the charge or that it was accidental.
- Timing matters: submit the refund request and cancel subscription right after noticing the charge to increase chances.
- Follow up if you don’t hear back within 24–48 hours, especially via social media.
- Escalate only to social media messaging and repeated help center tickets; no documented escalation beyond this has been effective.
- Using PayPal dispute can help if Grammarly refuses refund and payment was made via PayPal.
Why Do People Request Refunds from Grammarly
- Accidental purchase of annual subscription instead of monthly.
- Deceptive pricing display showing monthly charges when the billing is annual.
- Unexpected charges due to automatic subscription renewals without clear prior notification.
- Cancellation misunderstandings where users believe they canceled but are still charged.
- Changes in fees or Terms of Service leading users to request refunds.
- Financial hardship and inability to afford the subscription charges.
- Multiple accounts or fraud causing unexpected charges.
- No use of the service post-subscription but still charged.
- Refunds requested due to dissatisfaction with the product or service quality.
Grammarly Refund Script
Script
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Dear Grammarly Support,
I hope this message finds you well. I am writing to request a refund for a recent charge to my account that I believe was made in error. I did not intend to renew my subscription and was surprised to see the charge processed on my billing statement.
I have enjoyed using Grammarly, but unfortunately, this billing issue has caused some dissatisfaction. I would appreciate it if you could look into this matter and process a refund at your earliest convenience.
Thank you for your attention to this issue, and I look forward to your prompt response.
Best regards,
Grammarly Refund Policy
Grammarly's refund policy states that you can cancel your subscription at any time, but refunds are only provided if required by law as per their Terms of Service. If you made your purchase through an app store, you'll need to contact that store directly for a refund.
The Easiest Way to Get a Grammarly Refund
If you’re frustrated trying to get a refund from Grammarly—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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