Table of Contents

    How to Get a NFHS Network Refund

    The Ultimate Guide to Getting a NFHS Network Refund (nfhsnetwork.com)
    By
    Angelique. P
    |
    Published
    June 20, 2025
    |
    Updated
    June 20, 2025

    Overview

    The NFHS Network is a service that lets people watch high school sports and other activities live or anytime they want. It's like having front-row seats to 27 different sports and events from high schools all over the country. You can watch on your phone, tablet, computer, or even on your TV through special apps. Besides streaming, they also offer digital ticketing for games through their GoFan platform. Basically, it’s an easy way for fans, families, and schools to stay connected and cheer on their teams from anywhere.

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    The information was gathered directly from the official NFHS Network company page, which clearly outlines their main services and target audience in a straightforward manner.

    How to Get a NFHS Network Refund: Step by Step

    If you purchased through NFHS Network directly on nfhsnetwork.com:

    1. Go to nfhsnetwork.com and log in to your account.
    2. Gather details about your purchase, including the email linked to your account and the transaction information.
    3. Contact NFHS Network Customer Support by either:
      • Clicking the Help button on the bottom-right corner of any page on nfhsnetwork.com to chat live with an agent.
      • Emailing customersupport@nfhsnetwork.com with your purchase details, the schools involved, sport, state, and specific refund request details.
    4. Explain that you are requesting a refund for a recurring subscription charge.
    5. NFHS Network will review your request; refunds are discretionary and not guaranteed.

    If you purchased through Roku:

    1. Visit my.roku.com on a computer or smartphone and sign in.
    2. Go to Manage your subscriptions.
    3. Locate the NFHS Network subscription and cancel it to stop future charges.
    4. Because Roku manages the billing, initiate a refund request by contacting Roku Support through their website or via your Roku device support settings.
    5. In your Roku support message, emphasize that the subscription renewed without notice or that the account was unused.
    6. Follow Roku's instructions to complete the refund request. Roku refunds are managed solely by Roku, not NFHS Network.

    If you purchased through Apple (App Store or Apple subscriptions):

    1. Open your web browser and go to reportaproblem.apple.com.
    2. Sign in with the Apple ID used to purchase the NFHS Network subscription.
    3. Click on "I'd like to," select "Request a refund."
    4. Choose the appropriate reason related to unintentional renewal or non-use of the subscription.
    5. Select the NFHS Network subscription from your purchase list and submit the request.
    6. Optionally, cancel the subscription on your device by opening the Settings app, tapping your Apple ID, selecting "Subscriptions," finding NFHS Network, and tapping "Cancel Subscription."
    7. Emphasize that the subscription renewed without your knowledge or that the app was not used to increase refund success.

    If you purchased through Google Play:

    1. Go to play.google.com and sign in with the Google account used for the purchase.
    2. Click your profile picture at the top-right, then select "Payments & subscriptions" followed by "Budget & order history."
    3. Find the NFHS Network subscription order you want refunded and click "Report a problem."
    4. Select the option that best describes your situation and fill out the refund form, specifying that you want a refund.
    5. Submit the form and wait for Google Play's response, usually within a few days.
    6. If the automatic refund window has passed, you may also contact the developer via contact info in the app store listing.
    7. Clarify that the subscription renewed without notice or that you have not used the subscription to improve chances of approval.

    How to Contact NFHS Network

    If you need assistance, here’s how you can get in touch with NFHS Network support team:

    Get help with your refund

    Thank you! Your submission has been received!
    Oops! Something went wrong while submitting the form.

    “This app saved me $127 in minutes”

    Tips and Tricks for Getting a NFHS Network Refund

    • Be persistent and firm: When calling, consistently say "I want to cancel my subscription" without wavering to avoid being persuaded to keep it.
    • Use escalation: Start politely, then become more firm if necessary, and finally be unequivocal about cancellation if pushed back.
    • Consider legal leverage: Use a VPN to appear as if you are in California, where laws require cancellation through the same method used for subscription.
    • Document everything: Keep records of calls, emails, dates, and what representatives say to support your case if needed.
    • Anticipate persistence: Expect follow-up calls and mail trying to retain you after cancellation; don’t engage and restate cancellation intent.
    • Request a refund based on technical issues: Mention any broadcast or service problems as justification for refund evaluation by NFHS Network.
    • Act quickly: A refund is most likely within 30 days of purchase or subscription renewal.
    • Use the official support ticket system: Submit refund requests via NFHS Network’s customer support portal (https://playonsubs.zendesk.com/hc/en-us/requests/new) to ensure your request is recorded.
    • Avoid polite negotiation traps: Be clear and unwavering from the start to reduce the chance of being convinced to stay.

    Why Do People Request Refunds from NFHS Network

    • Refunds issued as gestures of good faith for subscription charges, sometimes covering several months.
    • Disputes over limited refunds when customers claim they were improperly charged for extended periods.
    • Requests for full refunds due to misleading game schedules and failure to broadcast live events as promised.
    • Erroneous monthly billing for services customers did not sign up for.
    • Unauthorized subscription renewals leading to disputes over refunds and cancellations.
    • Inability to cancel subscriptions and difficulties or delays in receiving refunds.
    • Dissatisfaction with streaming services including unreliable or missing broadcasts of scheduled sports events.

    NFHS Network Refund Script

    Script
    Copy
    Dear NFHS Network Team,

    I hope this message finds you well. I am writing to address a billing issue that has recently come to my attention. I noticed an accidental charge on my account that I believe warrants a refund. Unfortunately, my experience with the service did not meet my expectations, which further leads me to request this refund.

    I would appreciate your assistance in processing this refund at your earliest convenience. Thank you for your understanding and attention to this matter.

    Best regards,

    NFHS Network Refund Policy

    NFHS Network's refund policy states that all subscription sales are final and non-refundable. If you believe you qualify for a refund, you can contact Customer Support for review, but any refunds are provided at their discretion, and purchases made through third-party apps must adhere to those specific providers' refund policies.

    The Easiest Way to Get a NFHS Network Refund

    If you’re frustrated trying to get a refund from NFHS Network—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.

    Start reclaiming your money today with Chargeback

    Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.